

Nimbata Software
About Nimbata
Nimbata Pricing
The only call tracking platform that charges per answered call - not per minute!
Starting price:
$29.00 per month
Free trial:
Available
Free version:
Available
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Nimbata call tracking
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Nimbata User Reviews
OVERALL RATING
Showing 1 - 5 of 13 reviews

Joanna
Verified reviewer
Company size: 1 employee
Industry: Marketing and Advertising
Time used: Less than 6 months
Review Source: Capterra
October 2019
Nimbata Rocks!
Nimbata has become a part of my sales packages as it helps me tp track the leads that I am generating from my SEO Marketing campaigns for my clients and partners in an effective way, which is a prerequisite in my contracts. Tracking the performance of our marketing campaigns should be a priority for all marketers and Nimbata offers us this great opportunity.
Pros
I like the ease of use it has and the top notch customer support that always helps me to set up new client accounts fast and effectively.
Cons
There is nothing that I don't like about the software.
Reasons for choosing Nimbata
Nimbata has a Greek department and speaking to a fellow Greek customer support team mate from Nimbata made a nice difference, our chemistry worked and I trust them ever since, since they are always very helpful.
Andrea
Company size: 2-10 employees
Industry: Marketing and Advertising
Time used: Less than 6 months
Review Source: Capterra
April 2020
De las Mejores Herramientas de Call Tracking
Lo utilizamos para Clínicas Dentales. Con Nimabata hemos podido medir qué llamadas ingresan a la clínica a través de Google Ads y Facebook y podemos determinar qué estrategias digitales funcionan y cuál es el ROI.
Pros
Nimbata me parece una herramienta de call tracking muy completa. Puedo hacer el correcto seguimiento de las llamadas que entran a través de los diferentes canales digitales, como Google y Facebook. Es muy sencilla y fácil de configurar. ¡La recomiendo 100%!
Cons
Tal vez, revisar la creación de objetivos con Analytics. Yo lo manejo, pero algunas veces los datos que me salen en analytics no me cuadran con los datos de Nimbata.

Response from Nimbata
Thank you so much for your kind review Andrea! Happy to hear you like the platform. Indeed - there may be times when the calls reported in your Nimbata dashboard don't match what is presented in your Google Analytics goals. Our dashboards present all call activity (answered, unanswered, repeat, etc) whereas Google Analytics may report on unique conversions. For example, visitors who called twice but were attributed to the same campaign (or goal) would only show up once. As you correctly mention, it's always best to also check that events in your Google Analytics account match with the Nimbata dashboards :)
Replied April 2020
Thomas
Company size: 11-50 employees
Industry: Information Technology and Services
Time used: Less than 12 months
Review Source: Capterra
April 2020
Call Tracking Software mit sehr gutem Support
Die Software eignet sich hervorragend zum Call Tracking auf Basis der Traffic Source oder pro Besucher. Der Support ist sehr gut zu erreichen und hilfsbereit. Es wurde sogar auf unsere individuellen Anforderungen eingegangen.
Pros
Der Service macht das, was er soll, nämlich Anrufe und deren Traffic-Ursprung nachvollziehbar(er) zu machen. Für uns war es wichtig, zu wissen, welcher Traffic aus welchen Quellen zu welchen Anrufen führt. Es ist möglich, das Ganze auf Trafficsource Basis zu tracken oder auf Basis einzelnener Besucher. Das Ganze funktioniert, indem ein Code-Snippet auf der Website eingebunden wird, wordurch statische Telefonnummern durch dynamische, bei Nimbata registrierte, ortsbezogene, rotierende Rufnummern ersetzt werden. Es gibt einige Konfigurationsmöglichkeiten, es ist funktioniert aber ohne viele Schritte.
Cons
Es gibt Konkurrenzprodukte, die noch umfangreicherer Analysen oder bspw. auch detailliertere Salesforce Integrationen bieten. Dies war für uns aber kein Entscheidungspunkt. Desweiteren muss bei der Telefonnummernregistierung ein Dokument ausgefüllt werden, damit man ortsgebundene Telefonnummern bestellen kann. Dies ist eine rechtliche Anforderung und nicht Nimbata spezifisch. Nimbata macht diesen Prozess so angenehm wie möglich.
ALEXANDROS
Company size: 2-10 employees
Industry: Broadcast Media
Time used: More than 2 years
Review Source: Capterra
November 2019
A powerful tool for every business!
I was searching a long time for a service like this and I am really happy that a friend of mine suggested Nimbata. My revenue streams are based at a high percent on incoming calls, so it is of paramount importance for me to know which of my marketing activities drive customers to call. In addition to this, I run Google Ads for my business and Nimbata helped me gain valuable insights with regard to the effectiveness of the used keywords.
Pros
The thorough reporting, not to mention the exquisite customer support available 24/7.
Cons
Nothing negative to mention about the platform
ILIAS
Company size: 11-50 employees
Industry: Transportation/Trucking/Railroad
Time used: More than 2 years
Review Source: Capterra
November 2019
I get exactly what I need!
With Nimbata I can easily measure my marketing performance in 5 different countries, and make data-driven decisions. Simple as that! I get what I need, at very reasonable prices.
Pros
First of all, it was easy to find tracking numbers for the countries I was planning to run my campaigns. Secondly, the customer support is always stand-by to help. I also loved Nimbata’s integration with Zapier app.
Cons
Not at all