About Ringba

Ringba is a cloud-based call center solution that enables businesses to streamline processes related to call routing, marketing campaign tracking, customer service management, and more. Professionals can filter, sort or search caller data, handle buyers, sellers or partners and customize the user interface according to organizational requirements.

Key features of Ringba include A/B testing, text-to-speech technology, drag-and-drop interface, real-time reporting and call attribution. Marketers can access member profiles with details about credit scores, occupancy, lifestyle habits, demographics, contact information, education, marital status, and more. Additionally, businesses can route calls to various destinations based on area codes, internet service provid...


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Supported Operating System(s):

Web browser (OS agnostic)

13 Reviews of Ringba

Average User Ratings

Overall

5.00 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(13)

13

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

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Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 13 results

September 2018

Asfand from HBL - Habib Bank Limited

Verified Reviewer

Company Size: 10,000+ employees

Industry: Banking

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Call Tracking Analytics at it's Best

Today, online visibility is considered a major benefit to marketing and our company specializes in that particular field. In our use case, the benefits gained by using the software were two-fold. With Ringba, we didn’t just want their call tracking features as we were also in need of call intelligence and reporting tools. It’s safe to say Ringba was an all in one deal that helps us providing a better caller experience and improved our conversion rates significantly.

Pros

Being a marketing and brand development agency, we need more than just inbound call demographics to create an effective marketing plan. We needed a Call Tracking and Analytics software that could also give us keyword data from organic searches without blowing up our budget. Thankfully, we found Call Tracking and Analytics Software, and it has been the perfect solution that checked everything on our priority list. The pricing is also great because it bundles a bunch of useful services into one package. I would definitely recommend this software to anyone who is in need of a real-time call tracking software that also has key features that makes it possible for analyzing data tied to SEO and other online marketing operations. One thing that clearly stands out when using the software is that how efficiently it houses multiple features under one banner. Normally, tracking and analytics combo softwares are badly optimized in graphics because the visual aesthetics does not matter for a backend tracking and analytics software. But with Call Tracking and Analytics Software, the developers took the time to construct a software that looks good as well as it performs.

Cons

Whitelabel, please! As a part of our marketing strategy, we are hoping to increase our relevance with branded services from our end. Having an option to whitelabel the services and add our own logo would be greatly appreciated. I hope to see this feature to come to Ringba in the near future. :)

July 2018

Mandeep Singh from Tubmanburg Limited

Verified Reviewer

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Ringba is the future

We are using Ringba to run pay per call campaigns. Compared to other products, we found Ringba much easier to setup and their thorough reporting helped us understand what all we needed to tweak to boost our revenue.

Pros

There are so many great features built into Ringba but if I were to pick a favorite, it would be their reporting dashboard. The level of detail they provide is incredible. Also, they really care about the customer and I believe it is their customer centric approach that separates them from their competitors. They value customer feedback and know how to retain their customers.

Cons

We have been using Ringba for nearly 7 months without complaints. So, there is really nothing that I dislike about the product. And I love the way they keep on enhancing the product regularly, adding new features. If there is any feature you need that they don't have, you just have to tell them and most likely it will be implemented.

July 2018

Syed Fawad from Lalani & Associates

Verified Reviewer

Company Size: 51-200 employees

Industry: Financial Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Ringba Gives Me Data-Driven Insights

Pros

I love the amount of data and analytics I can pull from. Their call recordings are crystal clear and I can obtain phone numbers in any country I want to run a campaign for. Creating IVRs is dead-simple and I find new ways to optimize them every time I dig into my call reports and see how callers are interacting with the prompts.

Cons

It would be great if there was more mobile functionality in the app so I could manage everything from my phone.

June 2018

Felix from Funnel Labs ltd.

Verified Reviewer

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

Hands-down the best Call Tracking Platform

Cheaper call tracking than any other platform, more data, easy to navigate dashboard. I can setup new campaigns in minutes and immediately start accepting traffic and proving results to my clients.

Pros

Pricing and number availability are huge. I can get local and toll-free numbers anywhere I need to at a fraction of the cost of other platforms. The analytics and reporting interface provide an unreal amount of data which makes it really easy to see which marketing channels are working and where I should focus.

Cons

There is nothing I dislike about using Ringba. If I ever run into an issue or don't understand anything, their team is super responsive, helpful and friendly. They are a growing platform and regularly adding new features and making it easy to run better campaigns. Give them a try and test a campaign or two on the platform. You'll be hooked like I was when you see the true value!

June 2018

Muhammad from ISH Logics

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

Ringba is a next level call tracking software

Ringba has not only helped me boost our number of calls per day but it has effectively grown our business by helping us manage clients and buyers altogether.

Pros

I like ringba's impressive performance and how it has multiple features to boost our campaigns. How I have been able to manage my clients altogether and with its call tracking tags and number pooling are easy to setup and install on my websites and track the exact source of my callers.

Cons

There's nothing I dislike! and the platform is fantastic and It works exactly how I need it to. i never faced any single problem using Ringba .