Supported Operating System(s):Web browser (OS agnostic)
About RingCentral Engage Voice
RingCentral Engage Voice is a cloud-based contact center solution designed to help small to large enterprises automate and streamline outbound and blended communications between customers and call centers. It comes with a configurable dashboard, which helps users monitor key performance indicators (KPI) and streamline all inbound/outbound communication with clients.
Key features of RingCentral Engage Voice include agent scripting, automatic call distribution (ACD), interactive voice response (IVR) and call recording. The centralized platform provides users with an administration interface to develop outbound campaigns and detect voicemails. Additionally, it allows businesses to generate leads, recruit agents, conduct market research and manage ...
1 Reviews of RingCentral Engage Voice
5 / 5 stars
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Amber from Argon Medical
Company Size: 501-1,000 employees
Industry: Medical Devices
Time Used: Less than 6 months
Review Source: Capterra
Value for money
RingCentral Engage Voice
My overall experience with RingCentral Engage Voice has been great.
I loved most about RingCentral Engage Voice is how easy it has made it to collaborate with my team.
I don't have any negative feed back from our customers and it's overall great.