Supported Operating System(s):Web browser (OS agnostic)
About RingCentral Engage Voice
RingCentral Engage Voice is a cloud-based contact center solution designed to help small to large enterprises automate and streamline outbound and blended communications between customers and call centers. It comes with a configurable dashboard, which helps users monitor key performance indicators (KPI) and streamline all inbound/outbound communication with clients.
Key features of RingCentral Engage Voice include agent scripting, automatic call distribution (ACD), interactive voice response (IVR) and call recording. The centralized platform provides users with an administration interface to develop outbound campaigns and detect voicemails. Additionally, it allows businesses to generate leads, recruit agents, conduct market research and manage fundr...
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