RingCentral Engage Voice Software

5 / 5 (1)

Our advisors have recommended this product 4 times in the last 30 days

About RingCentral Engage Voice

RingCentral Engage Voice is a cloud-based contact center solution designed to help small to large enterprises automate and streamline outbound and blended communications between customers and call centers. It comes with a configurable dashboard, which helps users monitor key performance indicators (KPI) and streamline all inbound/outbound communication with clients.

Key features of RingCentral Engage Voice include agent scripting, automatic call distribution (ACD), interactive voice response (IVR) and call recording. The centralized platform provides users with an administration interface to develop outbound campaigns and detect voicemails. Additionally, it allows businesses to generate leads, recruit agents, conduct market research and manage ...


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Supported Operating System(s):

Web browser (OS agnostic)

1 Reviews of RingCentral Engage Voice

Overall rating

5 / 5 stars

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December 2019

Amber from Argon Medical

Company Size: 501-1,000 employees

Industry: Medical Devices

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

RingCentral Engage Voice

My overall experience with RingCentral Engage Voice has been great.

Pros

I loved most about RingCentral Engage Voice is how easy it has made it to collaborate with my team.

Cons

I don't have any negative feed back from our customers and it's overall great.