All Sales Sling Reviews
1-24 of 24 Reviews
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Nick
Verified reviewer
Oil & Energy, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Been a good ride so far....
We use Sales Sling for a Dialer, and CRM. It has worked great for both.
PROSI love how versatile the software is. All calls are recorded and cataloged with the correct contacts.
CONSThat it can only be used as a dialer while using Google Chrome, and is not able to be used on mobile devices.
Steven
Telecommunications, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
SalesSling For Our Company
We never had such a good all in one software that basically runs our call center.Its ease could be taught to anyone and its great that we can monitor and step in on calls too right from our own desk. The customer service is impeccable. They know and get support tickets done super quick. They are also always on top of their game on updates and knowing whats wrong as soon as it occurs.
PROSthe function ability and ease of use is incredible never though it could be so easy. The monitoring is probably the best though.
CONSi dont think their are any cons. the only thing i don't like is when you have two windows open it wont let you use the soft phone. Then you have to close out the windows hit shift+ F5 and re-sign in.
Aaron
Financial Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2018
Fast CRM
I wanted to increase the output of phone calls. Sales sling is amazing at doing that.
PROSAbility to make calls extremely fast with one touch dialing and one button logging. There is a lot to love about this CRM if you need your people to make calls at a rapid pace. It is not out of the question to double your call output. Short learning curve to get up and running.
CONSOur company name doesn't show up on the caller ID. Since we are a financial institution, it is very important that people see our company name when we call. There are some minor issues that need to be worked out.
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
3
Reviewed February 2019
Benefit to some
It's functionality adds value in specific departments -- the reporting features, the track of internal data, etc.
CONSHowever the added benefit is limited to specific departments. The Salesling phone feature doesn't provide any added benefit to certain departments because of its limited capabilities -- no transfer, conference, etc. -- and frequent bugs.
Vendor Response
Hi, thank you for the feedback! Our web phone does actually have conferencing and transferring capabilities. You can even set up dispositions to automatically transfer/conf. in certain users or phone numbers. We may also be able to help out with some of the other limitations you are experiencing. We would love to hear from you at support@salessling.com or 888-205-9746
Replied February 2019
Scott
Financial Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Easy to use software
I have been using this software since it was released. Much easier to use then sales force. I truly like that it has an integrated phone and can be used as a dialer.
PROSCompletely customization to each user. Easy to navigate around. Full calendar with appointment reminders. Its a complete Dialer, CRM, and Applicant tracking system.
CONSSometimes when you are working in the bucket view, it does not save the settings or buckets you have open.
Vendor Response
Thank you for the review, Scott! We appreciate your business!
Replied February 2019
ADAM
Computer Software, 11-50 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2018
Great CRM for a competitive price
We were an early adopter of this CRM software and found it extremely flexible. Although the backend of their system will take some time to learn thoroughly, the front end user portal is simple and intuitive, making it easy to train new staff in higher turnover positions. The staff at Sales Sling are friendly and helpful, and were always prompt and courteous when we needed support or had questions. There are many options out there for this type of software, but the value we got from Sales Sling could be hard to match. I would definitely recommend this as a viable option to friends shipping for a new CRM.
PROSCRM is very customizable to make it exactly what you need for your specific businesss
CONSSome customization options are complex and require detailed knowledge of the system
Perry
Fund-Raising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
The Best
The Software is Very Easy to Use by everyone...
CONSThe times that we use the software have been pretty positive....
Vendor Response
Thank you for the positive feedback, Perry!
Replied May 2019
Adam
Computer Software, 11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
Great basic tools for a startup call center
Sales Sling has been a great company to work with. They are very nimble and have a start-up mentality that makes them drive harder than the big guys to please their customers. This system includes all the basic functions most small call centers require, but may be missing features found in more expensive alternatives.
PROSSales Sling software is simple and easy to use, with highly customizable workflows and a built-in auto-dialer
CONSMissing some of the more advanced functionality found in more expensive call center software
Vendor Response
Thank you for the review, Adam! We appreciate the feedback.
Replied August 2019
Ashley
Financial Services, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2018
Analyst
i love this auto dialer better than anything else i have tried because of all the features it does offer
PROSit has a lot more features than vanilla soft which is what I'm use to using and doesn't freeze as bad
CONSthe fact that it does weekly counts instead of day count would rather do day count then look up weekly
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2018
SalesSling in My Opinion
SalesSling has helped me to increase my monthly income by using this software as my key business tool when connecting with my customers!
PROSI appreciate the ease of being able to transfer calls, and connect phone numbers into a conference call.
CONSI do not like the user interface at all. It is very plain, and it is hard to see the small and inconspicuous buttons sometimes.
Logan
Financial Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed February 2019
It wasn't bad
overall my experience was pretty neutral I don't have anything bad or great to say about the product
PROSIt wasn't bad I just had other needs that it couldn't fulfil
CONSIt was kind of complicated to learn how to use at first
Fiyinfoluwa
Financial Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Amazing Software
It has smoothened out our business processes
PROSThe system structure and functionalities are superb. and the tech support team is always very helpful
CONSnone
Vendor Response
Thank you for the review! We love to hear from satisfied customers
Replied May 2019
Jim
Real Estate, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Great company for someone with limited call center background
SalesSling has helped me to multiply my efforts by being able to train and monitor my callers. Expecting great things from my SalesSling campaigns.
PROSSoftware and Dashboard are very easy to navigate. Training and support staff were and still are awesome. Haven't had a single issue or question that wasn't taken care of almost immediately. It's what you want with a service like this. We just set up our scripts, callers and sales funnels and pressed Go.
CONSHaven't found a negative yet. Other than everyone always likes to pay less for anything if they can, but I feel the pricing is pretty reasonable so no complaints.
Isaac
Financial Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Great for my reps
Very costomizable. Able to pretty much do anything I need done.
CONSA little tough to use, but theres great customer service.
Vendor Response
Thanks for the review, Isaac! We appreciate your business.
Replied February 2019
Clarence
Marketing and Advertising, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2019
Saves Time
Great Product and Service!
PROSThis Product saves time on dialing productivity and has a callback and reminder feature that keeps you on top of follow-up, Stages, and Closing. I recommend this to any firm that has agents that lack followups and don't currently use a CRM System.
CONSLeads are hard to find from calls made 60 days and over.
Vendor Response
Thanks for the review, Clarence! We have a few reporting options that will help with pulling calls and leads from farther back. Feel free to reach out to me directly. I'd be happy to help out: matt@salessling.com
Replied February 2019
John
Wholesale, 2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2018
Supply Cain Software
Excellent. Very helpful in being able to put together a complete list of supply chain software to review
PROSThe companies list were accurate and complete
CONSSometimes non supply Cain companies in in the supply chain category
Jonathan
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed July 2018
I recently started using Salessling and relatively have had no issues, thus far.
VOIP has been difficult to determine which company's software we would use, but I'm pretty satisfied with Sales Sling so far.
PROSI like that it's easy to navigate. I just began using this software and had no idea how to use it in the beginning. Very easy to learn and get thru!
CONSIt's delayed, but that could be simply related to our internet provider. I do know that my President occasionally checks in and listens to my conversations, too. That could be why it's doing this.
Matt
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
4
Reviewed May 2019
Honest Review
Allows you to push out a high volume of calls in a short amount of time.
CONSThere are continuous issues where the user experiences "choppy" calls similar to an online streaming video buffering.
Vendor Response
Hi, Matt, thanks for the feedback! We are sorry to hear you've been experiencing some quality issues. This is usually very easily diagnosed and corrected. Why don't you reach out to support and we can take care of that for you! (888) 576-9366
Replied May 2019
Stephanie
Health, Wellness and Fitness, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Great
It was pretty Easy to use. some areas were a little bit more difficult to navigate and require more time t learn
PROSThe system is very simple to use and is pretty self explanatory
CONSFiltering and doing specific searches can be more difficult to navigate
Vendor Response
Thank you, Stephanie! We appreciate your business.
Replied August 2019
Patrick
Construction, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2018
Help When needed
I use Sale Sling for the five days trial period and decided this was the software my company needed.
PROSThe software is user friendly and easy to train your CSR on
CONSThe least I like about is that it want delete out duplicate address that way it do phone numbers.
Perry
Verified reviewer
Nanotechnology, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Excellent User Frendly
Increased productivity, better tracking, the cloud based recordings are priceless.
PROSSeveral features to track and control your sales funnels.
CONSCan't think of anything about Sales Sling that's negative.
Mark
Real Estate, 201-500 employees
OVERALL RATING:
3
EASE OF USE
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed July 2018
Support was lacking
Number of lines available to dial and predictive dialing capability. No pause when connecting to lead.
CONSLack of support. Difficult to use, set up , figure out.
Annette
Insurance, 11-50 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2018
need more function
we tried a different system
PROSeasy to learn quickly and customer service was ok
CONSkept having phone issues, needed a way to integrate my crm notes easier, more streamlined
Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed February 2019
It's ok
Still trying to work thrui the kinks.
PROSAutomatically dialing each number makes it easier to get thru inventory.
CONSNavigation thru program leaves a lot to be desired.
Vendor Response
Thanks for the feedback! We would be happy to personally work through any kinks with you. You can reach us at support@salessling.com, 888-205-9746, or reach out to the account manager you on-boarded with. We understand that there can be learning curves when switching over to new software, and we try and make sure we do everything we can to make the transition an easy one!
Replied February 2019