SignalWire

RATING:

2.8

(6)
Overview

About SignalWire

Designed for businesses of all sizes, SignalWire is a cloud communication platform that helps move calls across various endpoints, handle communication errors, optimize application settings, and more. Key features include data security, third-party integrations, chat/messaging, and campaign management. SignalWire helps businesses deploy VoIP infrastructure, receive OTPs, monitor fraud protection, and convert text-to-speech on a unified platform.

SignalWire Pricing

Contact SignalWire for pricing details.

Free trial: 

Available

Free version: 

Not Available

SignalWire edit SIP endpoints

SignalWire Reviews

Overall Rating

2.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

2.5

Customer Support

2.5

Value for money

3

Functionality

3

Most Helpful Reviews for SignalWire

6 Reviews

Robin

Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed September 2020

Provides comprehensive phone number and SMS/MMS but too much emphasis on FreeSwitch

PROS

Price point is very attractive--more than "competitive," it vastly undercuts most competition. It also provides MMS video support that Twilio and many other MMS APIs lack.

CONS

Emphasis is on Freeswitch and it is rather finnicky to set up to use with Asterisk/FreePBX

Reason for choosing SignalWire

Price point. Didn't choose OVER other alternatives--chose in addition to.

Shaikat

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Best Lead Gen Solution for Small Businesses

PROS

I liked the pricing structure, and as a small business owner, it's a huge money-saver. You won't get anything more affordable and better than SignalWire if you're in the lead gen industry.

CONS

I wish they had an intuitive call-tracking system built into their dashboard.

Nikolai

Marketing and Advertising, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed September 2021

Hidden charges billing is 1min increments, charges for 2 legs on the same call. Clueless CS

Clueless customer service. after we spend time and money to integrate to our side, suddenly suspended and account without any reason given. Requires personal docs for a company account. Refused to refund any money for unused services. I would stay away from this company. There are many companies that provide better and cheaper services. I've regretted spending all the money to integrate our phone system with them just to have account suspended without any explanation.

PROS

Ability to integrate via limited API. Low cost MRC

CONS

The service doesn't disclose to you that they are very expensive to use if you getting any inbound calls. Charges on 2 legs with 1min increments. your minimum charge per inbound call is around $0.007 even if the call is one second. This is very expensive.

Reason for choosing SignalWire

Low monthly fee for number.

Roja

Education Management, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2024

Affordable software for SMS marketing

PROS

First thing is very affordable software.Amazing reliability and outstanding support.

CONS

If as a beginner for this field....slitly difficult to handle

Sarbjeet

Information Technology and Services, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed October 2023

Pathetic service, account shutdown by Agent With 0 Knowledge

Pathetic and worst

PROS

Nothing to be liked about this company other than their flashy website lol

CONS

Their agent [sensitive content hidden] Rude attitude and lack of knowledge about Telecom, , Fake billing increment to steal money from our account, lack of voip industry terms, accusing us of fraud, shutting down our account for no valid reason

John

Financial Services, 201-500 employees

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed October 2020

Ruined our meeting

Terrible see

PROS

Nothing. It was a total embarrassment

CONS

The platform crashed and ruined our event. Don’t even think about using this.

Reasons for switching to SignalWire

Sold a bag of goods

6 Reviews