--- title: "SignalWire Software Reviews, Demo & Pricing - 2026" description: "Review of SignalWire Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/call-center/signalwire-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [IVR Software](https://www.softwareadvice.com/call-center/ivr-system-comparison/) / SignalWire Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # SignalWire Review Custom quote Free trial 1 plan Wondering if SignalWire is right for your organization? Our IVR Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview SignalWire 2.8 [(6)](https://www.softwareadvice.com/call-center/signalwire-profile/#reviews) Pricing Pricing available upon request ### About SignalWire Designed for businesses of all sizes, SignalWire is a cloud communication platform that helps move calls across various endpoints, handle communication errors, optimize application settings, and more. Key features include data security, third-party integrations, chat/messaging, and campaign management. SignalWire helps businesses deploy VoIP infrastructure, receive OTPs, monitor fraud protection, and convert text-to-speech on a unified platform. Wondering if SignalWire is right for your organization? Our IVR Software selection experts can help you in 15 minutes or less. ## SignalWire User Interface ## Popular SignalWire Alternatives Main Product SignalWire 2.8 [(6)](https://www.softwareadvice.com/call-center/signalwire-profile/#reviews) Ratings Breakdown - 2.67Ease of use - 2.83Value for money - 2.67Customer support - 2.83Functionality Pricing Available upon request Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(1002)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 4.16Value for money - 3.97Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Twilio](https://www.softwareadvice.com/voip/twilio-profile/) 4.4 [(508)](https://www.softwareadvice.com/voip/twilio-profile/reviews/) Ratings Breakdown - 4.13Ease of use - 4.18Value for money - 4.02Customer support - 4.50Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Squaretalk](https://www.softwareadvice.com/call-center/innitel-predictive-dialer-profile/) 4.8 [(114)](https://www.softwareadvice.com/call-center/innitel-predictive-dialer-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.68Value for money - 4.83Customer support - 4.70Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [TextP2P](https://www.softwareadvice.com/sms-survey/textp2p-profile/) 5.0 [(129)](https://www.softwareadvice.com/sms-survey/textp2p-profile/reviews/) Ratings Breakdown - 4.88Ease of use - 4.91Value for money - 4.98Customer support - 4.91Functionality Pricing Starting at $5.00 per month Get Price Alternative Product [JustCall](https://www.softwareadvice.com/call-center/justcall-profile/) 4.1 [(225)](https://www.softwareadvice.com/call-center/justcall-profile/reviews/) Ratings Breakdown - 4.26Ease of use - 4.12Value for money - 4.11Customer support - 4.06Functionality Pricing Starting at $29.00 per month Get Price ## SignalWire Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## SignalWire Features - Popular features found in IVR Auto-Dialer Automatic Call Distribution Call Disposition Caller ID Call Monitoring Call Recording Multi-Channel Communication Reporting & Statistics Voice Mail - More features of SignalWire 2-Way Messaging Activity Dashboard Activity Tracking Alerts/Notifications API Campaign Management Chat/Messaging Data Security Mass Texting MMS Multi-Campaign Open Rate Tracking Reminders Reporting/Analytics Scalability Scheduled Messaging Shortcodes SMS Marketing SMS Messaging Third-Party Integrations Unified Communications ## SignalWire User Reviews ## SignalWire customer ratings - Overall rating: 2.8/5 - Total reviews: 6 ### Rating distribution - 5 stars: 2 reviews (33%) - 4 stars: 1 reviews (17%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 3 reviews (50%) ### Secondary ratings - Ease of use: 2.7/5 - Value for money: 2.8/5 - Customer support: 2.7/5 - Functionality: 2.8/5 --- Have you used SignalWire and would like to share your experience with others? ### Provides comprehensive phone number and SMS/MMS but too much emphasis on FreeSwitch - Overall rating: 5/5 - Reviewer: Robin C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Price point is very attractive--more than "competitive," it vastly undercuts most competition. It also provides MMS video support that Twilio and many other MMS APIs lack. #### Cons Emphasis is on Freeswitch and it is rather finnicky to set up to use with Asterisk/FreePBX #### Reasons for choosing SignalWire Price point. Didn't choose OVER other alternatives--chose in addition to. --- ### Affordable software for SMS marketing - Overall rating: 4/5 - Reviewer: Roja S. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros First thing is very affordable software.Amazing reliability and outstanding support. #### Cons If as a beginner for this field....slitly difficult to handle --- ### Pathetic service, account shutdown by Agent With 0 Knowledge - Overall rating: 1/5 - Reviewer: Sarbjeet S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered Pathetic and worst #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing to be liked about this company other than their flashy website lol #### Cons Their agent [sensitive content hidden] Rude attitude and lack of knowledge about Telecom, , Fake billing increment to steal money from our account, lack of voip industry terms, accusing us of fraud, shutting down our account for no valid reason --- ### Best Lead Gen Solution for Small Businesses - Overall rating: 5/5 - Reviewer: Shaikat R. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked the pricing structure, and as a small business owner, it's a huge money-saver. You won't get anything more affordable and better than SignalWire if you're in the lead gen industry. #### Cons I wish they had an intuitive call-tracking system built into their dashboard. --- ### Hidden charges billing is 1min increments, charges for 2 legs on the same call. Clueless CS - Overall rating: 1/5 - Reviewer: Nikolai B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered Clueless customer service. after we spend time and money to integrate to our side, suddenly suspended and account without any reason given. Requires personal docs for a company account. Refused to refund any money for unused services. I would stay away from this company. There are many companies that provide better and cheaper services. I've regretted spending all the money to integrate our phone system with them just to have account suspended without any explanation. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros Ability to integrate via limited API. Low cost MRC #### Cons The service doesn't disclose to you that they are very expensive to use if you getting any inbound calls. Charges on 2 legs with 1min increments. your minimum charge per inbound call is around $0.007 even if the call is one second. This is very expensive. #### Reasons for choosing SignalWire Low monthly fee for number. --- ### Ruined our meeting - Overall rating: 1/5 - Reviewer: John B. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used other for less than 6 months - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered Terrible see #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing. It was a total embarrassment #### Cons The platform crashed and ruined our event. Don’t even think about using this. #### Reasons for switching to SignalWire Sold a bag of goods --- Showing 1 - 6 of 6 Reviews ## Other Top Recommended IVR Software [Intermedia Contact Center](https://www.softwareadvice.com/contact-center/intermedia-contact-center-profile/) **4.0** (2) Recently recommended **5** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4090) Recently recommended **5** times [Ultatel Cloud Business Phone System](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/) **4.7** (41) Recently recommended **3** times [Five9](https://www.softwareadvice.com/call-center/five9-profile/) **4.2** (484) Recently recommended **3** times Stuck Between Options? Our experts can help you compare SignalWire with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice