# Spiky.ai Software Reviews, Demo & Pricing - 2026 > Review of Spiky.ai Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/call-center/spiky-ai-profile/reviews --- [Home](https://www.softwareadvice.com/) / [Call Recording Software](https://www.softwareadvice.com/call-center/call-recording-comparison/) / Spiky.ai Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Spiky.ai 2026: Benefits, Features & Pricing Wondering if Spiky.ai is right for your organization? Our Call Recording Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Spiky.ai 5.0 [(4)](https://www.softwareadvice.com/call-center/spiky-ai-profile/#reviews) Pricing Starting at $18.00 per month ### About Spiky.ai Designed for small to large businesses, Spiky is a cloud-based sales coaching tool that helps analyze sales calls, onboarding sessions, and coaching meetings to provide actionable insights, streamline workflows, and enhance communication. The platform provides a variety of features such as transcription and summarization, to help accurately transcript meeting summaries for easy reference. It also offers a feedback and coaching module that helps provide AI-driven feedback to enhance communication. Wondering if Spiky.ai is right for your organization? Our Call Recording Software selection experts can help you in 15 minutes or less. ## Spiky.ai User Interface ## Popular Spiky.ai Alternatives Main Product Spiky.ai 5.0 [(4)](https://www.softwareadvice.com/call-center/spiky-ai-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 4.75Value for money - 5.0Customer support - 5.0Functionality Pricing Starting at $18.00 per month Get Price Alternative Product [Gong.io](https://www.softwareadvice.com/call-center/gong-profile/) 4.8 [(560)](https://www.softwareadvice.com/call-center/gong-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.62Value for money - 4.65Customer support - 4.68Functionality Pricing Available upon request Get Price Alternative Product [Outreach](https://www.softwareadvice.com/live-chat/outreach-profile/) 4.4 [(311)](https://www.softwareadvice.com/live-chat/outreach-profile/reviews/) Ratings Breakdown - 4.20Ease of use - 4.24Value for money - 4.13Customer support - 4.42Functionality Pricing Available upon request Get Price Alternative Product [SalesLoft](https://www.softwareadvice.com/crm/salesloft-profile/) 4.3 [(231)](https://www.softwareadvice.com/crm/salesloft-profile/reviews/) Ratings Breakdown - 4.29Ease of use - 4.10Value for money - 4.08Customer support - 4.23Functionality Pricing Available upon request Get Price Alternative Product [Clari Copilot](https://www.softwareadvice.com/crm/wingman-profile/) 4.7 [(314)](https://www.softwareadvice.com/crm/wingman-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.66Value for money - 4.69Customer support - 4.56Functionality Pricing Starting at $1080.00 per year Get Price Alternative Product [Modjo](https://www.softwareadvice.com/live-chat/modjo-profile/) 4.7 [(60)](https://www.softwareadvice.com/live-chat/modjo-profile/#reviews) Ratings Breakdown - 4.73Ease of use - 4.41Value for money - 4.88Customer support - 4.48Functionality Pricing Available upon request Get Price ## Spiky.ai Pricing and Plans Starting price: $18.00 per month Free Trial Free Version Free Plan $0.00 per user, per month Plan includes: - Spiky Scribe - Transcription - Commenting - Reel Sharing - Topic Detention - Meeting Summarization - Manual Upload - Calendar Integration - Self-Service Knowledge Base - Spiky Community Slack Channel Read More Plus $18.00 per user, per month No plan information available Pro Plan $29.00 per user, per month Plan includes: - Team Management - Spiky Scribe - Transcription - Reel Sharing - Meeting Summarization - Self-Service Knowledge Base - Spiky Community Slack Channel - Commenting - Topic Detention - Calendar Integration Read More Premium Plan $49.00 per user, per month Plan includes: - Transcription - Reel Sharing - Meeting Summarization - Manual Upload - Calendar Integration - Self-Service Knowledge Base - Spiky Community Slack Channel - Team Management - People Board - CRM & Slack Integrations Read More Enterprise Plan $0.00 No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Spiky.ai Features - Popular features found in Call Recording Activity Dashboard Automatic Call Distribution Call Center Management Call Monitoring Call Tagging Call Transcription Computer Telephony Integration Event Triggered Actions File Transfer Interaction Tracking IVR Recording - More features of Spiky.ai Activity Tracking AI/Machine Learning Alerts/Notifications Assessment Management Automatic Transcription Built-in Course Authoring Calendar Management Call Recording Call Reporting Call Tracking Collaboration Tools Commenting/Notes Communication Management Compliance Management Contact Database Contact Management Content Library Content Management Conversation Intelligence Correlation Analysis CRM CRM Integration Customer Database Customer Experience Management Customizable Reports Dashboard Dashboard Creation Data Management Data Security Data Visualization Deal Management Document Management Drag & Drop Email Alerts Email Management Email Tracking Exception Reporting Feedback Management For Developers Forecasting For Sales Teams/Organizations Gamification Goal Setting/Tracking Knowledge Base Management Language Detection Lead Capture Lead Management Lead Qualification Learning Management Learning Paths/Tracks Meeting Management Monitoring Multi-Channel Communication Multi-Channel Management Multi-Language Natural Language Processing Natural Language Search Onboarding Opportunity Management Performance Management Performance Metrics Pipeline Management Pipeline Reports Predictive Analytics Prospecting Tools Real-Time Analytics Real-Time Reporting Recommendations Reporting/Analytics Reporting & Statistics Role-Based Permissions Sales Pipeline Management Sales Reports Sales Trend Analysis Search/Filter Sentiment Analysis Speech Recognition Speech-to-Text Analysis Statistical Analysis Strategic Planning Task Management Third-Party Integrations Training Management Video Conferencing Visual Analytics "What If" Scenarios Workflow Management ## Spiky.ai Integrations Salesforce Revenue Cloud Integration rated undefined from -1 review Zoho CRM Integration rated undefined from -1 review Salesforce Communications Cloud Integration rated undefined from -1 review Microsoft Outlook Integration rated undefined from -1 review Webex Suite Integration rated undefined from -1 review Pipedrive Integration rated undefined from -1 review See all 10 integrations ## Spiky.ai User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 5.0 Value for money 4.8 Customer support 5.0 Functionality 5.0 Have you used Spiky.ai and would like to share your experience with others? VR Verified Reviewer Professional Training & Coaching 2-10 employees Used weekly for free trial Reviewed October 2023 Balanced conversations and seamless insights 5 The AI generated insights offer a thorough experience and perspective on engagement levels, pivotal moments and actionable items. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: I am amazed by how Spiky enhances meeting analysis workflow. And also thanks to the talk ratios, I have become more mindful of my communication style. Cons: Got many features I don't really use, so if it had customized plan options it would be great. Read More NB Nadine B. Verified reviewer Hospital & Health Care 10000+ employees Used weekly for less than 12 months Reviewed October 2023 Amazing!!!!!! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Spiky.ai Review:I had a fantastic experience with Spiky.ai. This AI company truly stands out in the field. Their innovative solutions have greatly improved our business processes. The AI-powered tools they offer are robust and user-friendly, making it easy to integrate AI into our operations. The customer support has been exceptional, providing prompt assistance whenever we had questions or needed help. I highly recommend Spiky.ai to anyone looking to harness the power of AI for their business. Cons: No flaws for this great company. I recommend! Read More EK Ege K. Verified reviewer Consumer Services 10000+ employees Used weekly for free trial Reviewed September 2023 Amazing quality 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Spiky.ai is extremely easy to use, has a great UI. Fact that it is easy to use, makes it great in my opinion as it saves my time everyday while allowing me to work efficiently. Cons: Spiky.ai has rivals that are free to use. While I do not support that every single program, app or tool to be fully free, it does create a bit of a challange for people. Spiky.ai is only beneficial if everyone around us are actively using it. Being a premium product, is going to slow its progress and will limit its range. Read More AS Aybüke S. Verified reviewer Consumer Goods 10000+ employees Used weekly for less than 6 months Reviewed September 2023 Revolutionizing Meetings 5 Personally, I was grappling with the time-consuming task of note-taking during meetings. Spiky.ai's accurate transcription service not only eliminated the need for manual note-taking but also provided me with detailed meeting transcripts that we could refer back to whenever needed. This alone saved me countless hours and improved overall productivity. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The summaries, transcripts, and provided insights were amazingly accurate, and the integration capabilities were above satisfactory. Cons: Some users may find that Spiky.ai has a bit of a learning curve, especially when it comes to customizing feedback and coaching settings. Providing more user-friendly guidance or tutorials could help mitigate this issue. 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