I like the interface the most. Out of so many such apps I have used, Wingman has been one of the very rare cases where all the features are accessible with a few clicks.

I like the keyword filtering i.e. pressing on words that were spoken like price, competitors etc will take you straight to that section of the call.

I also like that the conversation is transcribed... who likes listening to their own voice. In addition, I reached out to support through the chat,  and they responded within 5 minutes.

Sometimes the transcription of the conversation is not 100% accurate, therefore it can result a little bit confusing when trying to identify a specific part of the dialogue.

The most important benefit is how easy it makes to record and log calls, and the integration with CRM.

Its super easy to use, user friendly interface, easy to navigate.

The product is easy to use and captures all the details almost accurately. The transcript is super helpful rather than spending an hour listening to a really long call.

Allowed me to better my sales calls and make them more engaging and effective. I love the cue cards, and the talk ratio.

I have trouble with WiFi connections sometimes and have to make calls via my physical phone and calls cannot be recorded this way.

The inability to record videos during online meetings.

If I am reading someone else's transcripts, it gets difficult in understanding who spoke what, especially if there are more than two people on the call.

It is a very robust and easy to use tool for tracking calls. It acts as a repository for all our calls and is integrates well with our internal tools.

Wingman is super easy to integrate into your existing workflow because of the integrations it offers. It's great to be able to so easily capture conversations and get notes from them.

The integration with Google meet creates problems sometimes.

Ease of use and utility value. Being able to listen to my own calls is the best tool for learning.

A Simple Way to Improve Your Sales and Customer Support Call Quality.

You can share call scripts with your teammates, add comments or feedback. It is 70% accurate with the recordings an d its AI capability is great.

Cool features like bookmarking interesting parts of calls and auto detection of relevant topics like pricing. CRM integration is also useful.

Excellent customer service. Every interaction with the technology and the team has been first rate.

It helps me to improve myself. The best thing is, it takes notes by itself and the recording is being fetched to our CRM automatically.

You get what they promise. Love the ability to quickly switch between transcript and video.

The programmers behind the software seem to understand exactly the features needed to manage an outreach team of dialers.

So you a great predictive dialing platform and your up and running with one of the best calling technology platforms for your money and you can increase your spend as you scale your business.

I normally don't do reviews on any company but I wanted to take a moment here because this has been a long standing business relationship and the team at calltools are very good to work with.

The small screens within the dialer throws people off sometimes. The CRM system is a bit confusing at times.

Ver efficient, ease of use and easy to maintain. The support staff is great and my rep is one of a kind, in a world of it's own.

Ease of use and the customer service is the best. I have used many predictive dialers over the years and this is one of the best.

Their staff, particularly, Sean, head of business development is impeccable in finding solutions quickly. No wonder they're one of the fastest growing companies in the field.

A truly effective piece of software that gets the job done.

Nothing at all whatsoever was wrong with this dialer.

I cannot think of anything bad tp say in all honesty.

Maybe add a feature that allows the manager to change the host/user on demand because you probably don't control user on x-lite.

I find its very user friendly and provides many options to implement for calling / tracking etc.

Great price, high quality phone calls, call recording, easy to use. It's like mojo dialer and callrail built into one only the price is better and you can send and receive calls, texts, voicemails.

The ease of use and the support that Call Tools has is really good. The dashboard for the admin is also very nice.

Just reach them it's the best thing you can do for your company's future.

Easy to use, great support, super functional. The CRM component is good and they have a Big Purple Dot integration which is good for us.

The ease of use and CRM are very well built and have a ton of options that you can customize depending on what you want for your company.

We recommend CallTools to all companies, not only StartUps when in need of CRM and Contact Management Integration capabilities.

US Dollar

Clari Copilot turns your revenue team into serial closers by helping them win every revenue-critical moment. 

With Clari Copilot’s conversation intelligence platform, reps and managers have everything they need to compete fiercely, spot revenue leak, and close deals faster. Here’s how:

- With Clari Copilot’s real-time battlecards and monologue alerts, your reps can navigate objections with ease and learn from winning behavior. And your managers can easily track rep performance without 100s of hours of call shadowing.

- Clari Copilot proactively gives you deal-changing insights like potential blockers, competitor mentions, and next steps, so you can act when it actually matters. You don’t need to listen to endless call recordings and keep track of multiple dashboards to know where a deal is in the sales process.

- With Clari Copilot’s RevGPT feature, you can automate the busywork and focus more on closing deals faster. Get formatted call summaries, next steps, and suggested actions, right in your Slack. You can also use the feature to transform lengthy enablement material into concise battlecards.

- With Clari and Clari Copilot united on one platform, you can inspect deals with rigor, forecast with accuracy, and run revenue on one platform.

- Clari Copilot is SOC 2 Type 2 certified and GDPR ready so you can operate with enterprise grade security. You can manage your org with role-based access, single sign on, and active recording consent. 

- Clari Copilot integrates with dialers (e.g., Outreach, Aircall, HubSpot, RingCentral), video conferencing tools (e.g., Zoom, Google Meet, GoToMeeting) and CRMs (e.g., SalesForce, PipeDrive, HubSpot) to bring all the intelligence together.



LongDescription

Commenting/Notes

Real Time Analytics

Engagement Tracking

Call Tagging

Call Transfer

Performance Management

Customizable Reports

Access Controls/Permissions

Activity Tracking

Real-Time Monitoring

Sales Pipeline Management

Automatic Call Distribution

Knowledge Management

Pipeline Management

Call Recording

Goal Management

Customizable Fields

Collaboration Tools

Sales Trend Analysis

On-Demand Recording

Call Center Management

Call Disposition

Template Management

Call List Management

File Transfer

Call Routing

Assessment Management

Email Templates

Self Service Portal

Recording

Contact Management

Opportunity Management

Content Management

Lead Management

Sales Reports

Real Time Data

Performance Metrics

Training Management

Call Reporting

Multi-Channel Communication

Real-Time Notifications

Learning Paths/Tracks

AI/Machine Learning

Real Time Updates

Caller ID

Event Triggered Actions

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Customizable Templates

Calendar Sync

For Sales Teams/Organizations

Interaction Tracking

Dashboard

Sales Onboarding & Training

Alerts/Escalation

Real Time Reporting

Customizable Branding

Chatbot

Reporting/Analytics

Contact Database

Monitoring

Scheduled Recording

Call Tracking

Call Transcription

Learning Management

Tagging

Gamification

Call Monitoring

Archiving & Retention

Third-Party Integrations

Onboarding

Task Management

Document Management

Data Management

Search/Filter

Conversation Intelligence

Customer Database

Client Management

For iPad Devices

Web browser (OS agnostic)

Wingman offers a 7-day free trial for new users, after which the software is available across 3 pricing tiers, details of which are outlined below:
Growth - $60 per month per user billed annually
Accelerator - $90 per month per user billed annually
Enterprise - $110 per month per user billed annually

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Clari Copilot

In Person

Live Online

Webinars

Documentation

Videos

CallTools offers an advanced predictive dialer and inbound call center management solution that streamlines and optimizes call center operations. With list management tools that include list scrubbing, recycling, and export capabilities, CallTools enables users to manage their contact lists from a single location easily. The platform also features skill-based call routing that intelligently directs inbound calls to the most appropriate customer agent, and detects voicemail messages for outbound calls to ensure agents only speak to customers.

CallTools’ comprehensive suite of contact center management tools provides valuable insights into call center performance, allowing users to assess call quality and track key metrics such as agent utilization rates and call volumes. With multiple support options, including an online ticketing portal, live chat, email, and phone, CallTools offers comprehensive assistance for all your call center needs. 


Unleash the full potential of your contact center today with CallTools.

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