The greatest thing about this software is the customer service behind it. If we ever have questions they are just a phone call away.

The software is very intuitive and easy to understand. There are features galore.

Firefly is a fantastic tool for what it was created for. SENSITIVE CONTENT HIDDEN] is very helpful in customizing the system to fit the needs of each business and is very efficient.

Their reservation grid gives us an overall view of our availabilities, both past, present, and future for planning. Great reporting features.

My number one complaint is that Firefly does not integrate with Clover POS systems.

Compared to the other systems I considered, they were either very clunky and buggy (I used Resnexus for a while before I got frustrated and found Firefly), or they were just too expensive.

The customer service has been awesome. It is so important to reach someone on the phone and we have experienced that on a regular basis.

Great Product If You Are In The Campsite Space.

Nothing about this software is difficult. You have to take it upon yourself to learn what's available.

Training staff in how to use it is quick and easy. Program does not take a lot of bandwidth or computer resources to use.

From a back-end user perspective, the reporting is very straightforward and easy to use.

The simplicity of this software is probably its best feature.

The online reservation capabilities and the ease of use make this software great. The communication between us and the developer is the most amazing thing that we love about this software.

I am so thankful for this software. It reduces the time that I am required to be on the phone.

Customer support is the best; given promptly with diagram explanation. Open to and implements suggested improvements.

After some research, Firefly seemed the easiest to implement and did not require a flood of money to begin or long-term commitment.

There was no part of the set-up that was done on the company end. It was wonderful to just dig in and make it work for our unique operation.

I have been very impressed by Firefly. So far, there have been a few important issues that the software did not solve.

Firefly is THE BEST in the Campground Reservations Game.

The biggest negative with Firefly is that there is no dedicated mobile app for iOS or Android. Users need use their mobile web browser or computer browser to use the system.

Great responsiveness from support, great price point, excellent reporting and emailing tools, great looking front end for user experience, and incredibly easy to set up quickly.

Easy to create sites, and pricing structures for multiple scenarios.

Any processes that I found difficult, I made suggestions and they have all happened! so Nothing.

I love the fact that the program is easy to use, easy to understand and looks nice in the set up. I did have some help in setting up the system as well since we were crazy busy.

The nature of these types of reservations makes it difficult to incorporate into the accrual accounting system our organization uses.

Customized emails to customers. Excellent customer support.

We were trying to save time and management with this purchase. The software not only automated our bookings, but our guests have given very positive feedback with reservation experience.

Customer Service is excellent!!! I can email and I get a response within min usually, they are happy to help and do everything they can to accommodate.

A very good product for booking cabins at our facility. Easy for both our visitors and staff to use.

Super easy to use and get started, and flexible enough for any time of campground/reservation business.

Before, we only accepted phone calls or walk-ins to set up reservations. Having this online system has freed up some of my time of the phone as well as makes it super convenient for the customer.

There were a few things missing that we needed, but when we asked about them, the developer added them.

We love the front page and how easy it is to find people and see what is available.

The interface is clean and supports our brand.

The customer can choose and pay for a campsite at the moment. Before they would fill out a form.

We love and highly recommend Park to any business that could benefit from all the perks and extras associated.

It was so easy to set up. Sensitive content hidden] and his team were very intuitive to our needs and made the implementation a breeze.

We struggled at first keeping up with tracking who had paid and who had not when some paid online in advance and some did not. Specifically for monthly guests who scheduled longer than they paid.

For us the cost being passed on to the customer was the biggest selling point as we don't have the added pressure of finding another avenue to return our losses from other similar products.

The owners care about their customers and their customer’s customer. They are willing to make their program the best experience for everyone involved in the booking process.

Park allowed us to manage RV Park during a time we didn’t have a camp host on site. It was the only reason we successfully kept up on who was out there, coming in and out, and who owed us money, etc.

The one on one relationship helped create trust between us and Park. Using park has enabled our customers and our business to save time and easily create, cancel, and refund bookings.

The Park team is amazing. From the introduction video that I could share with decision makers to the tweaking of our facility map, each step of the way was pleasant.

What I like most about Park is the system was easy to manage and implement. My staff have never used computers before.

I would have been lost or paying more than I could afford as a start up business. They've helped me get organized.

Fairly new to the market and can be confusing for non technical people to understand.

Park was quick to engage and quick to get started.

The inability to view an entire month's availability and bookings on the calendar.

Awesome to work with, I've enjoyed our Google Meet calls to get everything set up the first couple weeks.

US Dollar

Firefly Reservations: Revolutionizing Campground Management

Discover the power of Firefly Reservations, the premier cloud-based software designed to transform how campgrounds and RV parks operate. Our comprehensive solution not only simplifies reservation management but also enhances every aspect of campground operations, making it easier for owners to focus on what matters most—providing exceptional guest experiences.

Comprehensive Booking Solutions:
Firefly Reservations offers an intuitive online booking system that caters to both short-term adventurers and long-term residents. Our platform allows guests to view real-time availability using an interactive map of your campground or RV park, choose their perfect spot, and book their stay with just a few clicks. This system is fully customizable and can be seamlessly integrated into your existing website, maintaining your brand’s look and feel.

Efficient Payment System:
Manage all financial transactions with ease. Firefly supports automated recurring and scheduled payments, perfect for monthly fees or seasonal bookings. Our integrated POS system also handles on-the-spot transactions, utility billings, and additional service fees, ensuring all payments are processed efficiently and securely.

Automated Guest Communications:
Automate essential communications with our customizable email templates. Send reservation confirmations, payment reminders, and notifications about upcoming events or promotions directly to your guests’ inboxes. This proactive approach keeps your guests informed and engaged throughout their stay.

Self-Service Features:
Enhance guest independence with our self-service kiosk, allowing for hassle-free check-ins and check-outs at their convenience. The guest management portal further empowers your visitors by letting them manage their reservations, update personal details, process payments, and view their transaction history anytime, anywhere.

Operational Analytics:
Dive deep into the analytics of your campground operations with Firefly’s robust data tools. Track occupancy rates, analyze booking trends, and monitor revenue streams to make data-driven decisions that boost profitability and streamline operations.

Scalable and Secure:
Firefly Reservations is built to scale with your business, accommodating any size of campground or RV park. We prioritize security with SSL encryption, regular backups, and compliance with industry standards to protect your data and your guests’ information.

24/7 Support:
Our dedicated support team is always on hand to help you get the most out of Firefly Reservations. Whether you need technical assistance, want to explore new features, or have questions about best practices, we’re here to ensure your success.

Benefits for Campground Owners:

-Maximize occupancy and revenue with powerful booking tools.
-Reduce administrative tasks with automation.
-Enhance guest satisfaction with seamless check-ins and proactive communication.
-Streamline financial operations with comprehensive payment integrations.
-Gain valuable insights with detailed analytics and reporting features.

Choose Firefly Reservations:
Opt for Firefly Reservations and join countless other campground owners who have upgraded their management software to our state-of-the-art platform. With Firefly, you’re not just adopting new software; you’re revolutionizing the way you manage your campground, ensuring a future where campground management is straightforward, secure, and scalable.

Transform your campground with Firefly Reservations—where innovation meets the great outdoors.

LongDescription

Employee Management

Utility Billing

Electronic Payments

Reservations Management

Credit Card Processing

Invoice Management

Transaction History

Customer Accounts

Guest Communications

Customer Database

Calendar Management

Room Booking

Geographic Maps

Template Management

Data Import/Export

Promotions Management

Multi-Location

Rental Management

Availability Indicator

Booking Management

Rate Management

Guest Check-in/Check-out

Real Time Data

Historical Reporting

Site Reservation Management

Site Maps

Website Integration

Revenue Management

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Availability Management

Customizable Templates

Billing & Invoicing

Discount Management

Online Reservations

Customizable Branding

Billing Rate Management

Customer History

Point of Sale (POS)

Accounting

Email Marketing

Channel Management

Third-Party Integrations

Event Management

Firefly Reservations offers a feature-packed reservation system for only $3.50/reservation. You can pay the fees yourself or automatically pass the fees on to your guests. $3.50/reservation/month fee also applies for long-term reservations lasting 1 month long or longer. There is no monthly fee for reservations shorter than 1 month.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Firefly Reservations

Live Online

Webinars

Documentation

Videos

Park is the world's most intuitive campground management software, a solution crafted with you, the campground owner, in mind. We understand that dealing with tech can be daunting, so we've designed a system that's simple, straightforward, and gives you the benefits of technology, such as online booking, without the headache.

Why Choose Our Software?

No Hidden Costs or Contracts: We don't charge our parks anything, we just pass a small service fee to any campers who choose to book online. That way there is no risk for you to get started and get back to doing what you do best – running your campground.
Personalized for Your Campground: Whether you're offering RV sites, tent sites, cabins, or outdoor activities like kayaking, our software is adaptable to your unique setup.
Online Booking Made Easy: Campers can book directly from your website. Our embedded booking system is designed to feel like an extension of your campground's hospitality, making it easy for your guests to reserve their perfect spot.
Support at Every Step: Our dedicated support team is here to guide you through the setup process and answer any questions you might have. We're just a call or email away.

Key Features:
Drag-and-Drop Reservation Management: Easily adjust bookings for different types of accommodations with a simple drag-and-drop interface.
Customizable to Your Brand: Your booking system will carry your campground's branding, offering a seamless experience for your guests.
Accessible from Any Device: Manage your campground from anywhere, on any device – whether you're at the campground office or on the go and living your life.

We’re committed to providing the best and most intuitive user experience for campers, owners and everyone in between; because we’re all in the business of better human experiences.

Thanks to everyone who’s been part of the journey so far, and to those who will be joining in soon.



Firefly Reservations vs Park

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons