EcoOnline Platform vs MasterControl Quality Excellence

RATING:

4.6

(55)

EcoOnline Platform has 55 reviews and a rating of 4.56 / 5 stars vs MasterControl Quality Excellence which has 392 reviews and a rating of 4.52 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (55)
4.5 (392)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
January 5, 2023
April 24, 2024
Pros/Cons
  • Pros

  • Chemdoc is a very user friendly software system which manages all our Safety Data sheets. It provides us with peace of mind knowing that all the documents are up to date at all times.
  • The rewards of using both friendly and fit for purpose systems are great; our end users are very happy with both products, reflected in their positive feedback.
  • Cons

  • Chemdoc -There is no version number on the assessment form that can cause confusion.
  • We had a problem with operation employees making their updates at the end of their shift and what could have been a 10 user account then became 50 users at one time.
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  • Pros

  • What we liked most about this product was the ease of use for employees.
  • Best thing is E-forms-you can build any form that you use manually as electronic form with tracking. Best Validation support with TOQ and TPQ.
  • Cons

  • A complete training compliance report is missing. We need to look 2 - 3 canned reports to get consolidated report.
  • New users have a difficult time adopting the system. There is a steep learning curve for both users and admins.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos