# brightwheel Reviews, Pros and Cons - 2026 Software Advice

> Reviews of brightwheel. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if brightwheel is a good fit for you!

Source: https://www.softwareadvice.com/child-care/brightwheel-profile/reviews

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brightwheel Reviews

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[Overview](https://www.softwareadvice.com/child-care/brightwheel-profile/)

Reviews

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# brightwheel Reviews

## Reviews Summary

## Overall Rating

4.7

* * *

## Ratings Breakdown

5

(2,304)

4

(829)

3

(102)

2

(12)

1

(8)

## Secondary Ratings

Ease-of-use

4.6

Customer Support

4.6

Value for money

4.5

Functionality

4.5

* * *

### Pros

"Communication between parents and teachers is simple and updates to the premises or curriculum are easily communicated and we never have to worry about anyone losing access to the facility with the group messaging options available."

"I like being able to pay through the app, being able to decide who to select for messages, like the ease of communicating with my son's school"

"The best part of alot of my days are when I receive the Brightwheel notification that there are pictures of my kid to be viewed in Brightwheel."

### Cons

"It doesn't connect to the lesson plans, so when you take a picture of a lesson plan that has developmental goals/milestones on it, it doesn't automatically upload that photo and lesson plan to that kids' portfolio. And you have to input everything separately."

"When my child's daycare went from 2 locations to one location, my child's father was unable to be incorporated and no longer receives information on our son from the daycare and cannot check him in or out."

"I don't like that you have to click on each child's page to go see a message even if it is the same message across all children."

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