Great company and very helpful. They want us to succeed.

The best aspect of ACS is that it can hold and track a massive amount of diverse data. You can track all of the things you would expect in a database like names, contact info, birthdates, etc.

Ease of use, love the People and Financial Modules with its reports which we own. Don't know much about REALM but I think we would be interested.

I have had to call ACS to have them walk me through how to do such reports as doing so is in no way intuitive.

The customer service and desire on behalf of the employees to help you accomplish your goals is superb. The products reflect the needs of and input from the end users.

The secretaries at my last employer in Mesquite hated it for being confusing. My current employer uses ACS but I don't see the benefit of it.

It seems to be a great place to store all kinds of information.

I love how flexible/customizable it is, to fit nearly any faith community. It also can be integrated with other programs (giving, background checks, etc.).

To be fair, it's been a few years since I have spoken to ACS customer support and they were friendly and tried to be very helpful at the time, but it wasn't a good experience.

There is no way for the congregation to interface to the database to maintain their own information. This package puts a huge burden on the administratoe to keep it all up to date.

Customer Service was friendly, extremely helpful and patient. On site training was available at extra cost.

Because the software does so many functions and can be tailored to almost any church of any size or situation, it can be a little confusing.

ACS does have a new product called Realm that is supposed to be much easier and more flexible to use. I have looked at some of the demos for Realm and it does look like a vast improvement.

And unless they've recently updated the software (unlikely), you can't even use it on iPad without an external keyboard. Further, their pricing structure is ridiculous.

I like the way it stores information. Of course, it is not quick to master ACS, but once you have mastered it you have everything you want to know about reports, campaign follow-ups, etc.

Was cumbersome, ugly and not intuitive. The church paid a surprisingly high amount for the software.

Having to wait on hold for extensive periods of time was very inconvenient.

While all the modules technically work together, in practice their integration is flimsy and difficult to understand.

What I like best is that it is an affordable, integrated, double-entry accounting system designed specifically for churches and small non-profit organizations.

Great event and email integration allows an easily manageable database.

If my customer service situation could be improved and Neon would be available to help and be accessible, I could honestly trust and enjoy the product.

Easy to use and more affordable than other similar products.

I like that it will keep my office organized and allows us to integrate other platforms that we use, seamlessly.

Very happy with reasonably priced consulting options to help us transition from our current platform.

Neon CRM has been a great software company to work with. The software is good, and the employees really care about their clients.

Although NEON has incorporated some enhancements and improvements to the user experience recently, overall they have been slow to change, and customer support is not very responsive.

NeonCRM has great features for nonprofits, and will be a strong asset for this growing nonprofit to stay organized in the future.

The ease of use in all aspects - donation tracking, fundraising campaign setup and monitoring, reporting, etc. are so much appreciated after working for so long without that ease.

I like Neon's user interface and the ease in which one can learn how to use it. It has great integrations, and I think the event feature is going to be really helpful.

Overall, this is a pretty robust software considering the price. I would recommend it to Non-profits on a tight budget just be prepared for some getting acquainted time.

NeonPay was a disaster, the reporting is horrendous, the fees don't add up, mysterious 'other' charges appear, if you have refunds, they are not properly accounted for.

Thank you, Customer support at Neon. We are excited to get the crm yo and running.

The account profiles are user friendly and intuitive.

I like the customization feature that it has. The ability of automated emails and files.

Reliable - service is rarely down or unacceptably slow. Interface is relatively easy to use for anyone with good software sensibilities (a simpler view would be helpful for less techy BOD members).

I found the online help resources to be easily accessible and extremely helpful in setting up my initial contacts and configuring my web pages.

I did an indepth analysis of non profit CRM systems and this came out on top. We could not afford anything expensive so the price was right.

Easy to use, lots of functionality for a great price. I love that we will have enhanced opportunities for communications through streamlined newsletters and web experiences.

Some of them being: sent emails tracking, workflows, advanced searches, donation page is great, and having the ability to personalize the system to the user.

We love that Neon is customizable, intuitive and user-friendly. It's everything our small non-profit needs and more.

The Neon forum has good information for finding workarounds when you have issues.

I've used several different CRM programs and I find Neon CRM relatively easy to use and affordable. It is very capable of fulfilling the needs of our organization.

Householding support with regards to donations roll-up is very poor.

When i want to donate this app help me so much, they recommend and suggest where the best to donate.

The inability to email registrants for an event from the event registration page is unfortunate.

The system is easy to navigate and once you get everything dialed in like you want it, it's a great tool.

Read their 'comments' in their support center - eye opening. This is a dishonest company with poor support and a subpar product.

Overall our experience has been positive, and we would recommend Neon. It's a great way to organize our events and ticket sales, as well as track income from those same constituents and more.

All in all, its a great software that is easy to use.

US Dollar

ACS Technologies’ church management software applications enable church staff to manage member records, contributions, events, small groups, volunteering, check-ins and more.


Members and leaders can facilitate relationships with one another using calendaring, scheduling, registration and attendance tools within the small groups and event management modules. The built-in communication tools allow church staff to send bulk emails to members. It also offers accounting tools to manage the flow of finances and keep a record of payments made.


At the same time, ACS’ contributions module tracks and organizes giving and tithing data, supporting one-time and recurring gifts, online and offline donations and automated contribution statements for tax records. With integration with the church accounting module, staff can maintain accurate spending and budgeting by fund, department, committee or project.


And with iOs and Android apps for mobile devices, church members and staff can quickly find contact information while in the field.



LongDescription

Electronic Payments

Online Giving

Committee Management

Payment Processing

Application Management

Small Group Management

Dues Management

General Ledger

Bank Reconciliation

Attendance Management

Attendance Tracking

Child Check-in

Communication Management

Registration Management

Member Database

Accounting

Multi-Location

Mobile Access

Membership Renewals

Membership Management

Event Scheduling

ACH Payment Processing

Budgeting/Forecasting

Asset Tracking

Online Calendar

Volunteer Management

Accounts Payable

Event Management

Fund Accounting

Pledge Management

Website Management

Donation Management

Member Types

Accounts Receivable

Payroll Management

Built-in Accounting

Third Party Integrations

Member Portal

Financial Reporting

Member Directory

Mobile App

Mac OS

Web browser (OS agnostic)

Windows 8

ACS pricing starts from $279.95 per month.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

In Person

Live Online

Webinars

NeonCRM by Z2 Systems provides small to large nonprofit organizations with a scaleable, cloud-based platform that helps automate daily processes. It features email tracking, online donation forms and unlimited custom fields.

ShortDescription

Neon CRM is a software platform that enables nonprofit organizations and membership associations to manage their constituents and members more effectively. Its relationship-focused approach provides a comprehensive view of supporters and members, leading to increased engagement and revenue. With Neon CRM you can easily manage fundraising campaigns, events, communications, and more, while gaining valuable insights into your organization through customizable reporting and administrative tools.

The platform provides unlimited forms and templates, popular payment methods, and personalized emails to create a memorable generosity experience. Automate email marketing, workflows, volunteer management, and payment processing to save time while ensuring that your personal touch isn't lost. With Neon CRM you can streamline your organization's processes and focus on building stronger relationships with your constituents, members, and supporters.


Real-Time Analytics

Member Communities

Jobs Board

Member Accounts

Recurring Giving

Enrollments/Onboarding

Newsletter Management

Personalization

Online Forms

Document Storage

Activity Tracking

Contribution Tracking

Task Scheduling

Ad hoc Reporting

Financial Management

Donor Discovery

Online Registration

Credit Card Processing

For Nonprofits

Customer Database

Customizable Fields

eCommerce Management

Data Import/Export

Campaign Segmentation

QuickBooks Integration

Contact Management

Email Marketing

Election Management

Gift Matching Management

Grant Management

Mobile Giving

Fundraising Management

Client Portal

Social Media Integration

Real-Time Notifications

Forms Management

Event Ticketing

File Sharing

Activity Dashboard

Alerts/Notifications

Receipt Management

Accounting Integration

Event Calendar

Dashboard

Web Forms

Goal Setting/Tracking

Member Communication

Reporting/Analytics

Chapter Management

Contact Database

Alumni Management

Campaign Analytics

Customizable Forms

Donation Tracking

Summary Reports

Donor Management

Campaign Management

Search/Filter

Surveys & Feedback

Recurring/Subscription Billing

Group Registration

Customizable Reports

Access Controls/Permissions

Subscription Management

Refund Management

Calendar Management

Attendee Tracking

Email Tracking

Campaign Planning

Email Templates

Self Service Portal

Windows 2000

Neon CRM serves everything from smaller nonprofits and associations just getting started to well-established organizations with a long history of service that are in desperate need of upgrading to a high-functioning, accessible database that integrates directly with their website. With a very competitive monthly subscription model and many one-time set up options, Neon CRM is priced to fit any nonprofit or association's budget.

ACS vs Neon CRM

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