Servant Keeper Software


 

Servant Keeper by Servant PC Resources is a member and volunteer management solution suitable for midsize to enterprise-level churches and faith-based organizations. The solution enables churches to search through their congregation to pinpoint specific skills among their members, as well as track attendance, or communicate via email with their constituents.

When entering a new member or family into the system, common information - last name, address, and phone number - are all copied over automatically. The data can be edited to account for differences in family information, when applicable. Customizable data fields provide an additional way for churches to tailor Servant Keeper to meet their unique needs and specifications.

If an attendee is just a visitor, they can be automatically excluded from member-only marketing collateral, such as emails and mailings. However, if at a later date church management team decides to include them within these lists, they can switch from visitor to membership status.

 

Servant Keeper - Main list
 
  • Servant Keeper - Main list
    Main list
  • Servant Keeper - Contribution entry screen
    Contribution entry screen
  • Servant Keeper - Picture report manager
    Picture report manager
  • Servant Keeper - Individual profile
    Individual profile
  • Servant Keeper - Email merge
    Email merge
  • Servant Keeper - Attendance tracking
    Attendance tracking
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

391 Reviews of Servant Keeper

 

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Software Advice Reviews (11)
More Reviews (380)

Showing 1-11 of 11

Gideon from I.T. Solutions
Specialty: Christian, Protestant
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Great and Excellent Software

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

I like its simplicity in relation to the display of members profile. Its usage is also of ease and to talk of its features, it's really great because, in comparing it to other system we've used, this is so far more better than all.

Cons

The process to mark and track members attendance is very tedious. Despite that, it's great but if the implementation of bio-metric can be integrated to make members gets recorded when their hands are being scanned. This could make it more great to use with less effort for administrators.

Review Source
 
 

Ruby from Keller Springs Baptist Church
Specialty: Christian, Protestant
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Decent product but functionality is limited

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Cost effective effective, easy to use, great interface, great training material, excellent support team

Cons

Not flexible enough, group management and reporting very limited , no custom reporting separate contribution and membership modules

Review Source
 
 

Nathan from Cornerstone
Specialty: Christian, Protestant
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Fully Functional Contribution Manager

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Helps us keep compliant contribution records. Multiple tracking categories aid in departmental record keeping. Ability to print detailed reports

Cons

some of the user interface is a little clunky. we used at accountants recommendation with no real complaints

Review Source
 
 

George from University of Nebraska at Omaha
Specialty: Christian, Protestant
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Church giving record keeping

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

I would recommend this product for church giving accounting.

Pros

How easy it is to enter our weekly giving and keeping track for weekly/year end reports along with individual statements.

Cons

A little tricky running the report as its not completely intuitive, but once you do it a couple of times it becomes easier.

Review Source
 
 

Amanda from Grove City Vineyard
Specialty: Non-Denominational
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Lots of features and convenience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like all the options that are available in Servant Keeper. Groups Keeper is vital for our ministry and allows us to keep track of and maintain many different groups and categories. I was mostly self taught on the software and found it fairly easy to navigate having no prior training. I have since taken a proper training class and am excited to utilize all the other features it has.

Cons

With the recent upgrade we did to SK 8, I have had some glitches but I expect those to be found and worked out in due time.

 
 

Faith from Pine Ridge Bible Church
Specialty: Non-Denominational
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Best Church Software for the price!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We are a small church (about 100 attendees) and recently purchased ServantKeeper as our first church management software. I'm pretty confident that this will also be our LAST church software because we bought the lifetime license and we love the program!
I (the church secretary) have used several different database management systems in past jobs, so I knew I wanted church software with a detailed database, member groups, family connections, and ease of updating/sorting. ServantKeeper is all of those!

Pros

When I add new people to the database, it automatically forms a family unit (with that person as the head), and it is so easy to add spouse/children directly from that family--which means I don't have to type the address/phone/anniversary/membership status multiple times. This is NOT the case with most other software I tested.
Every person can be added to groups or Sunday School classes, have attendance and contributions tracked, and can even have skills or volunteer areas added to their profile. It's very customizable, so this should be helpful for any organization.

Cons

The only downside for us is the formatting of the reports. There are a lot of reports available (i.e. family profile, directory pages, attendance) and they are customizable, but you can't change the formatting (font size, layout, etc.). Obviously, this isn't a huge deal, because the reports are still helpful--that's just the one thing I would change.

Advice to Others

If you want one database for the life of your church, this is the one! A little more money up-front, but worth it! This product is customizable, easy to use (especially if you are already familiar with database systems), and can easily grow with your church.

 
 

Dawn from Bethel Church
Specialty: Christian, Protestant

September 2016

September 2016

I love Servant Keeper

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Ease of use, and great customer service. Reports of all kinds are quick and simple to create. It's impossible to choose a favorite feature. Publishing member directories is easy-peasy. Annual contribution statements -- which used to be a labor intensive nightmare -- is mostly just a matter of a few clicks now. SK emails the contribution statements, eliminating a lot of time, drudgery, and postage costs. There are some sophisticated options that are very simple to use, such as mail merge. The contribution keeper is straightforward, very clean and simple, minimal clicks make quick work of entering contributions.

Likes Least

I don't care for the music they play on hold when I call the Help Desk. That's really the worst thing I can think of.

Recommendations

Go to live demonstrations of different programs if they are available in your area. It's hard to evaluate a program without seeing how it functions.

 
 

Carol from Unity of Mesa
Specialty: Non-Denominational

April 2016

April 2016

Versatile, intuitive and comprehensive program!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Our previous system was cumbersome, so converting to SK7 has been wonderful. The system is easy to navigate and it has a lot of flexibility with customized fields that allow us to adapt it to our needs. There's a solid selection of standard reports for basic reporting, and the ability to create your own reports with relative ease. We just started using the youth ministry features and staff are really appreciating its capability. We use QuickBooks for our accounting software and SK7 integrates nicely for our purposes for tracking revenue.

Likes Least

As I have expressed to the company, I am disappointed that support after the first year is based on the number of licenses you have, and as such, is very expensive for us. As a result, unless there's something drastic, we don't call. As the system administrator, I would be the only one calling for support, and I have recommended that they structure a tiered fee based on actual use. I know we'd get more out of the system if we could ask questions as they occur.

Recommendations

This is a user-friendly software program, but like any database, it's only as good as the data that is entered! Keep things as simple as possible if you have multiple users so your data is consistent.

I like that it integrates with QuickBooks, and that was one of the main reasons for purchasing it (along with ease of use).

 
 

Tanya from Gordon Memorial UMC
Specialty: Christian, Protestant

April 2016

April 2016

Servant Keeper ROCKS!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Ease of use & excellent customer service/communication. I truly believe that SK understands that most churches are in a financial strain, so they keep their prices within reason...which makes perfect sense, as I'm sure they'll get more sales than other church software companies based on customer referrals.

Likes Least

Many of the tools are not YET (I'm claiming it to come soon :) available for Mac.

Recommendations

While the product/demo itself is very impressive with price to match, ALWAYS ALWAYS ALWAYS take customer service into consideration. When we were comparing 2 software systems (SK won overall hands down) the customer service of the other sucked big time. Although SK had the better price, had they been more expensive I would've still selected SK based on the product & customer service alone.

 
 

Janice from Christ Our King Church
Specialty: Non-Denominational

April 2016

April 2016

Servant Keeper is Wonderful!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Extremely easy software to use. Easy to navigate around the modules. We purchased the Administrative/Membership/Contributions module. Love the Contribution reports! The Help Desk personnel is easy to deal with, although I only had to call them once. We are in the process of purchasing the Child Check-In module and are expecting it to be just as excellent.

Likes Least

Cannot think of anything I do not like. I had only one issue and the Help Desk sent me a file to download, which solved my problem.

Recommendations

If you have never worked with a church management or contributions software before, I would recommend Servant Keeper for its ease of use and simplicity. It works well with QuickBooks.

 
 

Bryon from Charlton Chapel Lighthouse Ministry
Specialty: Non-Denominational

April 2016

April 2016

Easy and Trustworthy Software

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Servant Keeper software is exceptionally user friendly. Servant Keeper helps me to get what I need done and be able to extract info quickly with no stress. Statements of contributions are easily generated with a custom note. Confidential counseling notes are safely kept due to the great security for each user. Important areas in congregants lives never slip by ( birthdays, anniversaries, even anniversary of the date of a death of a loved one) since SK makes the process so easy. This frees me up to do other areas of ministry without headaches of admin that I have experienced in the past with other programs prior to using SK.

Likes Least

I have no complaints. At first I hoped they would have bill paying built in but now I find it makes more sense to link with the system of my choice.

Recommendations

Do the 30 day demo they offer, call the sales people. They listen and will help you determine the best choice for you.

 
 
 
Showing 1-20 of 380

Ruth from Emmanuel Baptist Church, Carlinville, IL

November 2017

November 2017

Servant Keepers support has been very good. Staff has been patient and helpful.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Complete information regarding status of attendees.

Pros

It's at my fingertips for the information I need regarding our membership, it's updated for us - easy to use.

Cons

I'm not familiar with every aspect of the program. Setting up groups is more difficult . "Head of Household" for each grouping when it's only children who attend church - that's somewhat confusing.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: November 2017

November 2017

 

Hi there Ruth! Thanks for taking the time to recommend Servant Keeper. It's a joy to serve your ministry! I wanted to let you know that you can have kids with in a family record even if you don't have the parents information yet, that's not a problem. Give us a call if we can help. thanks! - the Servant Keeper Team

 

Hilma from Grace Presbyterian Church

November 2017

November 2017

Conversion was easier than anticipated with the help of a Servant Keeper staff member.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

More detailed information, the ability to sort information into many categories.

Pros

This software allows an enormous number of reports of various types with various searches. It allows much more detailed information to be stored than our previous software allowed.

Cons

Because of the availability of so very many details, it is taking a large block of time to teach myself the software.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: November 2017

November 2017

 

Hi Hilma, it's so great to hear how much you like using Servant Keeper and it's an honor serve your ministry. I'm glad you love the reports, we love them too! Did you know that every single report can be completed customized? Give us a call if we can help with that too. thanks for using Servant Keeper! - the Servant Keeper Team

 

Gary from Crossroads Church

November 2017

November 2017

It's great software that I've used for 10 years.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

I can do all my church's offering records along with helpful info. about members. Making a great directory is wonderful. tech support was very accommodating and helpful after I upgraded to 8.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: November 2017

November 2017

 

Hi Gary, thank you for using Servant Keeper so long and thanks for your five star overall rating! I'm glad Servant Keeper is a blessing to your ministry and it's always a joy to serve you! - the Servant Keeper Team

 

Lori Lynn from Mt Calvary Lutheran, Rothschild WI

November 2017

November 2017

Always great support. I recommend to other churches when they ask.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Quick ways to create reports. I like the opening screen of birthday, anniversaries, etc. It's great to be able give a member a quick call and give them a greeting. People appreciate the thought and it's so easy because the program gives me the info in one quick screen shot.

Pros

User friendly!!!! And if I get in a bind I call support. They are always quick to help me figure out what is wrong. Usually it's the space between the chair and the keyboard (lol).

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: November 2017

November 2017

 

HI Lori! Thanks for using Servant Keeper and for posting a nice review. It's a joy to serve you. I love the reminder tool also, it keeps people from "falling through the cracks" as we like to say! :) - the Servant Keeper Team

 

Rhonda from The Grand Church

November 2017

November 2017

It has helped me tremendously

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use and I don't worry about losing my data. The help desk and representatives are great and walked me through every part of the download and install. All of my information is in one program and I can generate reports individually or in groups. It is also great for making phone books with individual information for our leadership teams. There are more things I like about this program and plan to learn much more as I go.

Cons

The only thing that frustrated me with the program was in the older version if I left the computer with program up and running after about five to ten minutes the program would freeze and I would have to exit out of the program completely and restart it.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: November 2017

November 2017

 

Hi Rhonda, thanks for using Servant Keeper! It's an honor so serve your ministry and we're so glad it is a help to you. I'm glad you like the printed directories, and don't forget to take advantage of the free online directory that comes with your subscription! - the Servant Keeper Team

 

Marilyn from First United Methodist Church of Lucedale, MS
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Very professional - kind and patient!!!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Effectiveness of how easy it is to locate the information that I need on the membership.

Pros

Easy to work with and love the Directory that we can print out for our congregation. Helps me with locating the information about current and past members.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: November 2017

November 2017

 

Hi Marilyn, it's very kind of you to post a 5 star review. Thank you for using Servant Keeper and for letting us serve your ministry! I'm glad you like the directories and having the data at your fingertips. thank you! - the Servant Keeper Team

 

Christine from St. Canice Catholic Church

November 2017

November 2017

Easy of keying information in. And, the support desk has always answered my questions and have been

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Support
Pros

Polite, professional and patient help from support desk. Layout is simple. Adding accounts and printing contribution statements easy.

Cons

When adding a batch I have to reenter the date on the calendar.
The program will stop if don't use it continuously during a session.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: November 2017

November 2017

 

Hi Christine, thanks for using Servant Keeper. We're glad we are able to serve your ministry and happy to see you using the contribution statements. Aren't they great! :) I'm not sure what you mean by "stopping" so please call us so we can help you. - the Servant Keeper Team

 

Pat from Royal Baptist Church
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Awesome, easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy access to members, both from work and from home.

Pros

Its so user friendly. Even when you don't know how to do something, it is easy to find help and figure it out.

Cons

Having the Cloud version is great to be able to access from anywhere, but when our internet is down so is our program. Wish I had access to a downloaded copy as well as Cloud, but still prefer this program to any other

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: November 2017

November 2017

 

Hi there Pat! Thank you for using Servant Keeper and for taking the time to share a review. We're glad you find SK easy to use as that's extremely important to us. -the Servant Keeper Team

 

Laura from Hockessin United Methodist Church

November 2017

November 2017

Servant Keeper is very easy to use . . .and, should there be an issue, the Help Desk is always there

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Because of I have used this software since 2004, I am so used to the software that I appreciate all of the features

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: November 2017

November 2017

 

Hi Laura, thank you so much for posting a review. It's a joy to be serving your ministry for so many years, and the HelpDesk is encouraged by your "shout-out"! :) - the Servant Keeper Team

 

Teresa from Gateway Assembly of God Church

November 2017

November 2017

Very pleasant. The staff was efficient and knowledgeable. Willing to go the"extra mile" to help

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Support
Pros

User Friendly. If there is any issue that we encounter while doing our work we know your staff is accesible and knowledgeable enough to assist us.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: November 2017

November 2017

 

HI Teresa, thanks for posting a review. It's always a joy to serve your ministry, and we're so glad Servant Keeper is helping you. - the Servant Keeper Team

 

Lynette from Galilee Baptist Church

November 2017

November 2017

Servant Keeper is easy to learn and works for our church.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The support is wonderful. The reports function is easy to run and customizable. We love the mobile apps that are available.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: November 2017

November 2017

 

Hi Lynette, thanks for using Servant Keeper, we're glad you're finding the mobile apps helpful. We are continuously adding new features to those so stay tuned! Thanks! - The Servant Keeper Team

 

YOLANDA from First Congregational UCC

November 2017

November 2017

Professional, knowledgeable help

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use, good technical help, price is great, easy to learn. Not too long of a wait time to get help

Cons

Searching for individuals/families sometimes difficult if the last names are not the same. I work later that 6pm and would love to have helpdesk available after 6.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: November 2017

November 2017

 

Hi Yolanda, thank you for using Servant Keeper! A quick tip, you can search by any portion of first or last name when doing a name search. You can also use the cross referencing feature in your directories to help find family members with a different last name. Thanks! - the Servant Keeper Team

 


November 2017

November 2017

I am a church deacon and we use Servant Keeper - I love it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software helps us track all our membership and offerings. It integrates making it easy to use and track - especially for end of the year tax purposes.

Pros

I love how servant keeper has everything about the congregation and finances integrated. The membership module is nice, and I absolutely love the idea of having it all available on the cloud - however we haven't yet migrated.

Cons

Cons for us are that we're on an old desktop version. I wish we had upgraded to Servant Keeper's app. It would be nice is Servant Keeper could somehow make it even easier to migrate because I think some of the less-tech inclined people have a hard time seeing the benefit to make the transfer.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: November 2017

November 2017

 

Thank you for your review and for using Servant Keeper! We want to let you know that we will migrate your data for you, and all cloud users are offered free one-on-one coaching. Give us a shout when you get a chance! - the Servant Keeper Team

 

Terri from Fellowship of Praise of the Santee Lakes

November 2017

November 2017

What a blessing Servant Keeper is!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Information at our fingertips in order to perform our roles as ministry assistant in an efficient and timely manner for our pastors and church.

Pros

It's reliability is what I like most. It has been such a faithful program. Little to no errors, crashes, etc.

Cons

Just little preferences that are different for every church is what I like the least. No big dislikes!

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: November 2017

November 2017

 

Hi Terri, it is so kind of you to post a review of Servant Keeper. It's a complete joy to serve your ministry and we're so glad that you have found Servant Keeper to be a reliable way to manage your ministry for so many years! - the Servant Keeper Team

 

Lesia from St Joseph Catholic Church
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

I called the help line for a group and as always they are very knowledgeable.

Ease-of-use

Functionality

Product Quality

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Value for Money

Ease-of-use
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Support
Pros

Easy to update. Easy to add a family and to change the family information. The system usually is just fill in the blanks.

Cons

Groups can be difficult. When you are trying to create a group and you forget something, the system doesn't tell you what you forgot. Like those disabled files that I always forget.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: November 2017

November 2017

 

Hi Lesia, thanks for calling, we love to help. We're glad you're finding Servant Keeper easy to use and that you're using the powerful Groups features. It will soon be second nature to you! :) - the Servant Keeper Team

 

Darlene from Olivet United Methodist Church-Coatesville
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Needed help with a query

Ease-of-use

Functionality

Product Quality

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Value for Money

Ease-of-use
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Quality
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Support

Ease of access to information. Making own directories, labels and reports.

Pros

Everything! Its very comprehensive. Easy to use. Works well with outside programs (Word, Excel, etc.) Highly recommended for any size church.

Cons

Queries! Because of the extensive amount of data available to search, you sometimes need help sifting thru to ask the database the right questions.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: November 2017

November 2017

 

HI Darlene, we're glad we could help you build the group you wanted! It's a joy to serve your ministry, thanks for taking the time to share your review with others! - the Servant Keeper Team

 

Jane from Methodist church

November 2017

November 2017

I dont remember the first software I used at our church but I do remember it was so awkward.

Ease-of-use

Functionality

Product Quality

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Value for Money

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Pros

The ease of getting year end reports. The east of making corrections. All the information I want on the members is here and reports are great.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: November 2017

November 2017

 

Hi Jane, we're glad we can make things easier for you! Thanks for using Servant Keeper!

 

Laura from First Harbor Baptist Church of Block Island
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

I have received immediate knowledgeable answers when ever I call for help.

Ease-of-use

Functionality

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Value for Money

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i am able to manage all contributions made to the church and create reports and correspondence when needed.

Pros

I like that the software is very user friendly. I am able to run reports from the system that provides all of the information I need.

Cons

I have some confusion sometimes about running reports or queries using individuals or families. It is difficult to make sure that everything is checked so that the contributor will appear when reports are run.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: October 2017

October 2017

 

Hi Laura, thanks for the 5 stars! We are excited to be serving your ministry and are so glad you find it user friendly. Regarding statements, we are running live online training for the next couple months to make sure you understand all of the great features and options, including letting members download their own contribution statements! Make sure you check out that live online training- you'll love it! - the Servant Keeper Team

 

Bill from Vision Dynamics LLC

October 2017

October 2017

Provides giving tracking and on-line giving portal. Both work seamlessly together.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Value
Support

Easy to use and provides up to date online giving options

Pros

Easy to use and the online giving option has opened up more giving opportunities for members and integrates into statements

Cons

Would like to see an accounting package integrated with the software. Right now we have to manually add to a third party software.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: October 2017

October 2017

 

Hi Bill, it's so nice of you to leave a complimentary review. I do want to acknowledge your request regarding accounting. Right now we offer direct integration with Quickbooks. So when you post your account totals go directly into your quickbooks company file. We have found that for most of our customers, this integration serves them best as their accountant uses Quickbooks. This also lets us focus on the member/donor tracking, which is what we do best. We really appreciate your feedback and kind words! Thanks for using Servant Keeper! - the Servant Keeper Team

 

Dorris from Fellowship Chapel

October 2017

October 2017

It takes a little while to get someone on the phone but they are great!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is easy to use and the program has a lot of features. It gets the job done. I love that I can get support from a real person and they are always so pleasant.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: October 2017

October 2017

 

Hi Dorris, thank you for using Servant Keeper and for your 5 star review! It's a joy to serve your ministry. We have grown tremendously in the last couple years (thousands of new churches) so we have added considerable staff to our HelpDesk. I'm so sorry you had to wait..! we are still working to avoid that. - God Bless! - the Servant Keeper Team

 
 
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