Servant Keeper Software


 

Servant Keeper by Servant PC Resources is a hybrid church management solution that caters to churches and faith-based organizations and helps them to manage their business operations. The solution enables churches to search through their congregation to pinpoint specific skills among their members, track attendance or communicate via email with their constituents.

When entering a new member or family into the solution, common information - last name, address, and phone number - are copied over automatically. The data can be edited to account for differences in family information, when applicable. Customizable data fields provide an additional way for churches to tailor Servant Keeper to meet their unique needs and specifications. If an attendee is just a visitor, they can be automatically excluded from member-only marketing collateral, such as emails and mailings.

Additionally, Servant Keeper offers functionalities for online giving, child check-in for security, online scheduling and accounting.

Services are offered for a one-time fee that includes support via email and online resources.

 

Servant Keeper - Main list
 
  • Servant Keeper - Main list
    Main list
  • Servant Keeper - Contribution entry screen
    Contribution entry screen
  • Servant Keeper - Picture report manager
    Picture report manager
  • Servant Keeper - Individual profile
    Individual profile
  • Servant Keeper - Email merge
    Email merge
  • Servant Keeper - Attendance tracking
    Attendance tracking
Supported Operating System(s):
Windows 7, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

414 Reviews of Servant Keeper

 

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Software Advice Reviews (12)
More Reviews (402)

Showing 1-12 of 12

Hector from gateway church
Specialty: Christian, Catholic
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2017

December 2017

The best of the best

Ease-of-use

Functionality

Product Quality

Customer Support

Fun, easy!

Pros

This software makes life easy, quick, and affordable. I have to say that there is something great!!!!

Review Source
 
 

Gideon from I.T. Solutions
Specialty: Christian, Protestant
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Great and Excellent Software

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

I like its simplicity in relation to the display of members profile. Its usage is also of ease and to talk of its features, it's really great because, in comparing it to other system we've used, this is so far more better than all.

Cons

The process to mark and track members attendance is very tedious. Despite that, it's great but if the implementation of bio-metric can be integrated to make members gets recorded when their hands are being scanned. This could make it more great to use with less effort for administrators.

Review Source
 
 

Ruby from Keller Springs Baptist Church
Specialty: Christian, Protestant
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Decent product but functionality is limited

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Cost effective effective, easy to use, great interface, great training material, excellent support team

Cons

Not flexible enough, group management and reporting very limited , no custom reporting separate contribution and membership modules

Review Source
 
 

Nathan from Cornerstone
Specialty: Christian, Protestant
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Fully Functional Contribution Manager

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Helps us keep compliant contribution records. Multiple tracking categories aid in departmental record keeping. Ability to print detailed reports

Cons

some of the user interface is a little clunky. we used at accountants recommendation with no real complaints

Review Source
 
 

George from University of Nebraska at Omaha
Specialty: Christian, Protestant
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Church giving record keeping

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

I would recommend this product for church giving accounting.

Pros

How easy it is to enter our weekly giving and keeping track for weekly/year end reports along with individual statements.

Cons

A little tricky running the report as its not completely intuitive, but once you do it a couple of times it becomes easier.

Review Source
 
 

Amanda from Grove City Vineyard
Specialty: Non-Denominational
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Lots of features and convenience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like all the options that are available in Servant Keeper. Groups Keeper is vital for our ministry and allows us to keep track of and maintain many different groups and categories. I was mostly self taught on the software and found it fairly easy to navigate having no prior training. I have since taken a proper training class and am excited to utilize all the other features it has.

Cons

With the recent upgrade we did to SK 8, I have had some glitches but I expect those to be found and worked out in due time.

 
 

Faith from Pine Ridge Bible Church
Specialty: Non-Denominational
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Best Church Software for the price!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We are a small church (about 100 attendees) and recently purchased ServantKeeper as our first church management software. I'm pretty confident that this will also be our LAST church software because we bought the lifetime license and we love the program!
I (the church secretary) have used several different database management systems in past jobs, so I knew I wanted church software with a detailed database, member groups, family connections, and ease of updating/sorting. ServantKeeper is all of those!

Pros

When I add new people to the database, it automatically forms a family unit (with that person as the head), and it is so easy to add spouse/children directly from that family--which means I don't have to type the address/phone/anniversary/membership status multiple times. This is NOT the case with most other software I tested.
Every person can be added to groups or Sunday School classes, have attendance and contributions tracked, and can even have skills or volunteer areas added to their profile. It's very customizable, so this should be helpful for any organization.

Cons

The only downside for us is the formatting of the reports. There are a lot of reports available (i.e. family profile, directory pages, attendance) and they are customizable, but you can't change the formatting (font size, layout, etc.). Obviously, this isn't a huge deal, because the reports are still helpful--that's just the one thing I would change.

Advice to Others

If you want one database for the life of your church, this is the one! A little more money up-front, but worth it! This product is customizable, easy to use (especially if you are already familiar with database systems), and can easily grow with your church.

 
 

Dawn from Bethel Church
Specialty: Christian, Protestant

September 2016

September 2016

I love Servant Keeper

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Ease of use, and great customer service. Reports of all kinds are quick and simple to create. It's impossible to choose a favorite feature. Publishing member directories is easy-peasy. Annual contribution statements -- which used to be a labor intensive nightmare -- is mostly just a matter of a few clicks now. SK emails the contribution statements, eliminating a lot of time, drudgery, and postage costs. There are some sophisticated options that are very simple to use, such as mail merge. The contribution keeper is straightforward, very clean and simple, minimal clicks make quick work of entering contributions.

Likes Least

I don't care for the music they play on hold when I call the Help Desk. That's really the worst thing I can think of.

Recommendations

Go to live demonstrations of different programs if they are available in your area. It's hard to evaluate a program without seeing how it functions.

 
 

Carol from Unity of Mesa
Specialty: Non-Denominational

April 2016

April 2016

Versatile, intuitive and comprehensive program!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Our previous system was cumbersome, so converting to SK7 has been wonderful. The system is easy to navigate and it has a lot of flexibility with customized fields that allow us to adapt it to our needs. There's a solid selection of standard reports for basic reporting, and the ability to create your own reports with relative ease. We just started using the youth ministry features and staff are really appreciating its capability. We use QuickBooks for our accounting software and SK7 integrates nicely for our purposes for tracking revenue.

Likes Least

As I have expressed to the company, I am disappointed that support after the first year is based on the number of licenses you have, and as such, is very expensive for us. As a result, unless there's something drastic, we don't call. As the system administrator, I would be the only one calling for support, and I have recommended that they structure a tiered fee based on actual use. I know we'd get more out of the system if we could ask questions as they occur.

Recommendations

This is a user-friendly software program, but like any database, it's only as good as the data that is entered! Keep things as simple as possible if you have multiple users so your data is consistent.

I like that it integrates with QuickBooks, and that was one of the main reasons for purchasing it (along with ease of use).

 
 

Tanya from Gordon Memorial UMC
Specialty: Christian, Protestant

April 2016

April 2016

Servant Keeper ROCKS!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Ease of use & excellent customer service/communication. I truly believe that SK understands that most churches are in a financial strain, so they keep their prices within reason...which makes perfect sense, as I'm sure they'll get more sales than other church software companies based on customer referrals.

Likes Least

Many of the tools are not YET (I'm claiming it to come soon :) available for Mac.

Recommendations

While the product/demo itself is very impressive with price to match, ALWAYS ALWAYS ALWAYS take customer service into consideration. When we were comparing 2 software systems (SK won overall hands down) the customer service of the other sucked big time. Although SK had the better price, had they been more expensive I would've still selected SK based on the product & customer service alone.

 
 

Janice from Christ Our King Church
Specialty: Non-Denominational

April 2016

April 2016

Servant Keeper is Wonderful!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Extremely easy software to use. Easy to navigate around the modules. We purchased the Administrative/Membership/Contributions module. Love the Contribution reports! The Help Desk personnel is easy to deal with, although I only had to call them once. We are in the process of purchasing the Child Check-In module and are expecting it to be just as excellent.

Likes Least

Cannot think of anything I do not like. I had only one issue and the Help Desk sent me a file to download, which solved my problem.

Recommendations

If you have never worked with a church management or contributions software before, I would recommend Servant Keeper for its ease of use and simplicity. It works well with QuickBooks.

 
 

Bryon from Charlton Chapel Lighthouse Ministry
Specialty: Non-Denominational

April 2016

April 2016

Easy and Trustworthy Software

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Servant Keeper software is exceptionally user friendly. Servant Keeper helps me to get what I need done and be able to extract info quickly with no stress. Statements of contributions are easily generated with a custom note. Confidential counseling notes are safely kept due to the great security for each user. Important areas in congregants lives never slip by ( birthdays, anniversaries, even anniversary of the date of a death of a loved one) since SK makes the process so easy. This frees me up to do other areas of ministry without headaches of admin that I have experienced in the past with other programs prior to using SK.

Likes Least

I have no complaints. At first I hoped they would have bill paying built in but now I find it makes more sense to link with the system of my choice.

Recommendations

Do the 30 day demo they offer, call the sales people. They listen and will help you determine the best choice for you.

 
 
 
Showing 1-20 of 402

Jeanne from Trinity Episcopal Church

February 2018

February 2018

Quick satisfaction, extremely knowledgeable, so patient and courteous.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

There are so many reports and options, and some of our staff (myself included) sometimes cannot see the forest for the trees. We try to make a task or getting a report harder than it has to be. A call to the help desk and we quickly get an answer.

Pros

The ease of use! The presentation of the information. The huge array of reports and reporting options available. The integration with email is fabulous. The merge feature is so easy. Love how you can perform a quick sort on so many of the reports--the information is always right on hand with just a few keystrokes! Our clergy cannot say enough good things about the mobile app--they use it practically daily. Everyone in the office loves using this program!

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: February 2018

February 2018

 

Hi Jeanne! It's a joy to serve your ministry and we are so thrilled to see your review! So glad to hear how you are using Servant Keeper and that the mobile apps are being used by your clergy. Thanks for taking time to post a review! - the Servant Keeper Team

 

Dawn from Bible Baptist Church

February 2018

February 2018

I am so thrilled with this software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It has streamlined our ministry across the board. The ability to change an address or phone number in every category in one fell swoop is fabulous!

Cons

That it will not run with TeamViewer. Team Viewer is a program that I use often. It is time consuming and frustrating to have to continually turn these programs off and on. I would like for them to play together nicely.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: February 2018

February 2018

 

Hi Dawn, We're so glad Servant Keeper is serving your ministry well! We've reached out to Team Viewer and at this time we're not sure why their application won't run while Servant Keeper (and many other apps) are running. Thanks for using Servant Keeper and thanks for the five star review! - the Servant Keeper Team

 

Sara from St Mary's Parish

February 2018

February 2018

Fantastic customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It keeps track of all of our data entries. SK is our database for everything so we benefit from it daily! I don't think we could properly run our office without Servant Keeper.

Pros

I like all of the services it provides. It is easy to use and when I don't know something I love being able to call the Help Desk. They are very knowledgeable. The software has so much capabilities. I am hopeful it will continue to grow!

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: February 2018

February 2018

 

Hi Sara! thanks so much for your kind words and for using Servant Keeper. It's a joy to serve your ministry and we love to hear from you! - the Servant Keeper Team

 

Scott from New Life UPC

January 2018

January 2018

Investing in the Helpdesk saved me as a customer with Servant Keeper

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love how much time it saves me. Highly proficient. Love the Help Desk department!. They are quickly becoming my 2nd family.

Cons

Cannot purchase without Helpdesk. I was a little taken back at first by the fact that the we invested into servant keeper and when we needed training on the program we were told that we needed to pay more money to learn how to use the software.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: February 2018

February 2018

 

Hi Scott! Thanks for using Servant Keeper and we're glad you're taking advantage of the HelpDesk. Many companies outsource their HelpDesk so that they can offer "free" support. Many times when you call for help with one of those companies you feel like you know more than their support department. That's the nature of "free" support, unfortunately. At ServantPC we don't outsource our support. Our HelpDesk agents work in the same building as the rest of us. Then there are some other companies simply raise their monthly prices to build in the cost of support. In order to keep our prices down (starting at 9.99/mo!) a HelpDesk subscription with Servant Keeper is always optional. Also, there is help built into the system and lots of ways to get free assistance, but we have worked hard to develop a pricing model that makes high quality support available. thank you and it's an honor to serve your ministry! - the Servant Keeper Team

 

Patricia from St. Luke's United Methodist Church
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Outstanding Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Better understanding of the set up and the many functions that can be utilized with this software.

Pros

Ease of use. Customer Service is so helpful and friendly. I have always had a very good experience when using Servant Keeper help desk.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: January 2018

January 2018

 

Hi Patricia, thank you for posting a review thank you for using Servant Keeper! It's always a joy to help you. - the Servant Keeper Team

 

Tim from Experient

January 2018

January 2018

Keeps our records updated and easily reported on

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This is a one-stop-shop for all church related records and data. We utilize this for all financial records and it can be used to generate tax forms and report on attendance among other features.

Cons

Reporting is robust, but to the point that it becomes confusing. We have had our secretary heavily trained on the software so she is our resident expert.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: January 2018

January 2018

 

HI Tim, thank you for using Servant Keeper and for posting a review. Contact us if you need help with reports, there are a lot of reports and options in Servant Keeper. It's a joy to serve your ministry. - the Servant Keeper Team.

 

Bonnie from St. Ignatius
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

My experience since the very beginning has been awesome

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Time

Pros

The ability to track pledges, print statements in five minutes or less, user friendly, great help desk, professional, and simply the best.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: January 2018

January 2018

 

Hi Bonnie, we are so thrilled that Servant Keeper is meeting your needs and helping you easily produce contributor statements! - the Servant Keeper Team

 

Patricia from Leeds Episcopal Church, Markham, VA
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Great support from the help desk yesterday!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I value the fact that all church information (not just the accounting, for which I am responsible) can be tracked in one place.

Pros

I like the clean appearance of the reports, especially the statements that parishioners and other contributors receive on a quarterly and annual basis.

Cons

It's a little unwieldy to navigate. It feels like a Windows program that's been built on a DOS chasis.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: January 2018

January 2018

 

Hi Patricia, thanks for using Servant Keeper! glad we were able to assist you. Remember you can use the web and mobile apps in addition to the desktop application. Thanks for letting us serve your ministry! - the Servant Keeper Team

 

Albert from Consultant

January 2018

January 2018

Servant Keeper gets across the board. Their salesman,

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Online directory for church membership.
Saved many man days of work recording and tabulating contribution statements to the membership.
Opens door to online communication to church membership.'
Allows membership to review their giving statements at any time online.

Pros

We formed a committee to review electronic giving in early November. In this process we learned that our church had purchased SK, but had not implemented it.

After reviewing the benefits of SK we decided we should first implement SK before moving into electronic giving. We tested SK live for over a month to confirm that it work for us. Prior to SK we used PowerChurch Plus for membership records and manually recorded all of contribution records by hand on paper ledgers.

The conversion from PCP went very well using the SK provided tool for data conversion. In this process we moved 525 families with 1149 members to SK from PCP in a manner of minutes.

The SK salesman met with us almost daily over the phone to answer our questions when we were in the month long evaluation. He answered both functional and technical questions as we tested the functionality.

At this point we have implemented the membership and contributions modules from SK. We are planning to implement the Directory next and then get into email ' text communication in the Church membership.

The guys entering the contributions especially enjoyed doing the "Ka-Ching" feature that sounded every time they entered a contribution. Overall at this time we are very happy with SK and the service they have provided as we implemented the software. We decided to implement the "cloud" version of the software and it works as fast as the local version which we used in testing.

Cons

We wish that all of the features were rolled up in the cost for the cloud version.

Other than that there everything has worked as advertised.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: January 2018

January 2018

 

Hi Albert, very kind of you to leave a very detailed and glowing review of Servant Keeper. It's an honor to serve your ministry and we are so glad that SK is a blessing for you! - the Servant Keeper Team

 

Tanya from Gordon Memorial UMC

January 2018

January 2018

Servant Keeper Rocks!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of use; very flexible; highly functional for all users

Pros

Everything! This system is so user friendly and intuitive. You can tell that people who actually are familiar with the ins & outs of church data usage had some input into the development of this software package. Being a systems design/development person, I can tell immediately if a package was designed mostly developers w/very little (if any) end user input or knowledge or if actual knowledgeable users were involved, as it makes a WORLD of difference.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: January 2018

January 2018

 

Hi Tanya! Thanks for your kind words and we are very excited to serve you and your ministry. So glad Servant Keeper is working well for you! - the Servant Keeper Team

 

Leah from Samoset Church of God
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Have been with them 3 years. Easy to use and CS is always helpful.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of management and navigation within the software. Easy database to compile information about our parishioners and easy to retrieve necessary information for reports.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: December 2017

December 2017

 

Hi Leah, we're so glad Servant Keeper is helping you manage your ministry! It's an honor to serve you! - the Servant Keeper Team

 

Debra from Rice Memorial Baptist Church

December 2017

December 2017

Very knowledgeable and helpful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Tracking our congregation on spiritual gifts, ministries

Pros

Tracking of info and producing reports of homebound, attendance patterns, reports for about any scenerio

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: December 2017

December 2017

 

Debra thank you for using Servant Keeper and for posting a review. It's an honor to serve you and your ministry. God Bless! - The Servant Keeper Team

 

Kathleen from Valley Free Evangelical Church

December 2017

December 2017

Great customer service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very user friendly!! Very helpful in managing all our churches needs--both financial and relational.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: December 2017

December 2017

 

Hi Kathleen, thanks so much for taking the time to post a review and recommend Servant Keeper. It's a joy to serve your ministry! - the Servant Keeper Team

 

Cozene from Missionary Aviation Repair Center

December 2017

December 2017

All of the staff members I've had contact with have been very pleasant and helpful.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We are a non-profit mission organization so we only use the membership part to enter our donors and the contribution part to enter donations. We love being able to edit and design reports for our specific needs. The ease of entering donations.

Cons

That we cannot purchase the modules that we need. Since we are a small mission organization we are using SK to track our donations.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: December 2017

December 2017

 

Hi Cozene, we appreciate you taking the time to post a good word for Servant Keeper and we are honored to serve your ministry. Concerning the modules, with Servant Keeper you get all parts of the program for one low price. thanks for using Servant Keeper! - the Servant Keeper Team

 

Debbe from Grace International

December 2017

December 2017

Very good system overall

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

good variety of reports. Interactive with database, emails, and other functions. Complete profile info for each person.

Cons

not compatible with email system for global emails. Have to manipulate a bit. changing group report search info a bit involved.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: December 2017

December 2017

 

Hi Debbe, thanks for using Servant Keeper. You should be able to use the built in Servant Keeper email tools with any email address/account. Please call us so we can help you set that up. - the Servant Keeper Team

 

Debbie from First Baptist Church, Stroud OK
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Always helpful!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love that this software is compatible for any size church. I am new to the mobile version but think we are going to love the flexibility. I am also excited that our members may update their own profile information.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: December 2017

December 2017

 

Hi Debbie! I'm excited for you also as you deploy more of the cloud features like mobile apps and online member profiles! Thanks for using Servant Keeper and for posting a review! - the Servant Keeper Team

 

Lin from Church of the Ascension
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

I can't say enough about this program, OUTSTANDING

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It helps us keep track of records in a more pointed tracking system, unlike any other program.

Pros

I am new to using the software, and although I was nervous, the program and customer service made it easy to navigate. The software is easy to move in. Changing accounts or errors made are easy to fix. Customer support is amazing. Although the church has used this software for years I am new and the support given by the Servant Keeper call desk is amazing. They have made it easy to ask questions and never treated me like a number. Great , just great persons to work with.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: November 2017

November 2017

 

Hi Lin, thank you so much for posting a review of Servant Keeper. It's a joy to serve your ministry and we love helping you! :) We are so happy that you are getting so much out of Servant Keeper! - the Servant Keeper Team

 

Ruth from Emmanuel Baptist Church, Carlinville, IL

November 2017

November 2017

Servant Keepers support has been very good. Staff has been patient and helpful.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
Value
Support

Complete information regarding status of attendees.

Pros

It's at my fingertips for the information I need regarding our membership, it's updated for us - easy to use.

Cons

I'm not familiar with every aspect of the program. Setting up groups is more difficult . "Head of Household" for each grouping when it's only children who attend church - that's somewhat confusing.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: November 2017

November 2017

 

Hi there Ruth! Thanks for taking the time to recommend Servant Keeper. It's a joy to serve your ministry! I wanted to let you know that you can have kids with in a family record even if you don't have the parents information yet, that's not a problem. Give us a call if we can help. thanks! - the Servant Keeper Team

 

Hilma from Grace Presbyterian Church

November 2017

November 2017

Conversion was easier than anticipated with the help of a Servant Keeper staff member.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

More detailed information, the ability to sort information into many categories.

Pros

This software allows an enormous number of reports of various types with various searches. It allows much more detailed information to be stored than our previous software allowed.

Cons

Because of the availability of so very many details, it is taking a large block of time to teach myself the software.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: November 2017

November 2017

 

Hi Hilma, it's so great to hear how much you like using Servant Keeper and it's an honor serve your ministry. I'm glad you love the reports, we love them too! Did you know that every single report can be completed customized? Give us a call if we can help with that too. thanks for using Servant Keeper! - the Servant Keeper Team

 

Gary from Crossroads Church

November 2017

November 2017

It's great software that I've used for 10 years.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

I can do all my church's offering records along with helpful info. about members. Making a great directory is wonderful. tech support was very accommodating and helpful after I upgraded to 8.

Review Source: Capterra

  Response: Servant PC Resources, Servant PC Resources, Inc

Date: November 2017

November 2017

 

Hi Gary, thank you for using Servant Keeper so long and thanks for your five star overall rating! I'm glad Servant Keeper is a blessing to your ministry and it's always a joy to serve you! - the Servant Keeper Team

 
 
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