Servant Keeper software


450 reviews(4.5/5)
450 reviews(4.5/5)

Servant Keeper by Servant PC Resources is a hybrid church management solution that caters to churches and faith-based organizations and helps them to manage their business operations. The solution enables churches to search through their congregation to pinpoint specific skills among their members, track attendance or communicate via email with their constituents.

When entering a new member or family into the solution, common information - last name, address, and phone number - are copied over automatically. The data can be edited to account for differences in family information, when applicable. Customizable data fields provide an additional way for churches to tailor Servant Keeper to meet their unique needs and specifications. If an attendee is just a visitor, they can be automatically excluded from member-only marketing collateral, such as emails and mailings.

Additionally, Servant Keeper offers functionalities for online giving, child check-in for security, online scheduling and accounting.

Services are offered for a one-time fee that includes support via email and online resources.

Supported Operating System(s):
Windows 7 , Mac OS , Web browser (OS agnostic) , Windows 8 , Windows 10

450 Reviews of Servant Keeper

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  • Gretchen from Red Door Group

    Number of employees: 11-50 employees

    August 2018

    Great church database and reporting tool

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Great features, especially being able to create group, track people, groups and finances in the reports, etc. Nice price point...has financial value for what it provides.

    Cons

    Took a little bit of work and effort to understand the user interface but I got there.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Fatimo from Corpus Christi Catholic Church

    Number of employees: 2-10 employees

    August 2018

    Costumer Service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is very simple to use and easy to costumize to our needs

    Cons

    So far the only issue I find it is how to create an envelope number automatically and how to distinguis who wants envelope and who does not. It is very important to us.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Servant PC Resources, Servant PC Resources, Inc

    August 2018

    Hi Fatimo, we're so happy Servant Keeper is easy for you to use. Yes you can automatically assign envelope numbers and you can search based on who has or wants an envelope number. Give us a call so we can show you first hand. Thanks for using Servant Keeper! - the Servant Keeper Team

  • Lara from St. Justin Martyr Orthodox Church

    August 2018

    I use Servant Keeper 7 on a weekly basis or more

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I do use a later version (7) but am considering upgrading to 8. I like the ease of printing all types of reports, and the end of year info for tax purposes.

    Cons

    A very awkward and dated "Help" section--hopefully solved in version 8. ALso having to re-enter your ID and password to switch between Admin, Contribution and Membership manger during the same session is a bit annoying.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Servant PC Resources, Servant PC Resources, Inc

    August 2018

    Hi Lara, thanks for recommending Servant Keeper. :) Just want to let you know that we have revamped the online help center for V8. I also want to make sure you know that you do not have to log out and log back in to go to different parts of the program. Just cllck "switch to" on the bottom right of your screen and you can jump to whatever part of the program for which your user ID has security access. Thank you for using Servant Keeper! - the Servant Keeper Team

  • CHARLES from INDIAN SPRINGS BAPTIST CHURCH

    July 2018

    VERY USER FRIENDLY

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I had no previous experience with data software. SK is very user friendly. The training seminars were helpful. We had several at our church. The personnel have been pleasant to work with. When we have had issues, the help staff has taken the time to correct our problesm.

    Cons

    I cannot think of issues that I consider cons. No one has a perfect system. I am not the only user. Our bookkeeper may have some issues, but she shares my overall satisfaction.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Servant PC Resources, Servant PC Resources, Inc

    July 2018

    Hi Charles, thanks for using Servant Keeper and for recommending it. We're glad to hear you find it user friendly! Thanks for using SK! - the Servant Keeper Team

  • Jackie from St. David's Episcopal

    Number of employees: 2-10 employees

    July 2018

    This program was up and running from day one! No glitches or snags common with new programs!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Not having to worry whether it will work, whether my vacation relief will mess something up and if she did, the ease of being able to fix it!

    Pros

    The ease of use and entering information. The simplicity of initial set up and adding new members and accounts. The first week I used this program went so smoothly, it was like I had never used anything but this program. And I know when I retire there will be no problem for the next person to pick up and carry on. I am involved with another parish and am recommending that they also purchase this program. Definitely a very wise purchase!

    Cons

    I would like a little bit more ability to customize reports, but there is a wide range of reports to choose from!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Servant PC Resources, Servant PC Resources, Inc

    July 2018

    Hi Jackie! Thanks so much for recommending Servant Keeper, it's great to hear how much it is helping you manage your ministry! - the Servant Keeper Team

  • Barbara from Peace United Methodist Church

    July 2018

    I have had 2 problems recently and Servant Keeper support helped me both times flawlessly.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Reports to the members of our church on their giving and to the finance committee of the general level of giving by category.

    Pros

    Once I learned it, I found it very useful. I am able to put out a variety of reports. When my previous computer died, the Servant Keeper staff was able to get me onto the new computer quickly.

    Cons

    There is a steep learning curve. I had used other similar programs that were easier to learn but this one has more reporting abilities.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Servant PC Resources, Servant PC Resources, Inc

    July 2018

    Hi Barbara, thanks for recommending Servant Keeper. I'm glad we were able to help you! We definitely feel the reporting in Servant Keeper is more robust than any other program out there! Thanks for using Servant Keeper! - the Servant Keeper Team

  • Kristen from The vineyard church

    June 2018

    Great app

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I used servant keeper in a church log that I worked for in the office. Servant keeper was super easy to keep every records of money organized.

    Cons

    I feel like it could be upgraded to merge with more applications for easier tracking. It's similar to quick books.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Servant PC Resources, Servant PC Resources, Inc

    June 2018

    Hi Kristen, thanks for recommending Servant Keeper, we're glad you give it 5 stars! Please know that the latest version of Servant Keeper integrates with Quickbooks, Mailchimp, Eventbrite, Verified Volunteers, GivePlus, and many other apps and services. thanks again! - the Servant Keeper Team

  • Italo from Citibank

    June 2018

    Very good application for managing church activities of all sizes

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Good application and excellent support from the provider, I recommend it.

    Pros

    I like the application that is not limited to be used only in desktops, but it has the possibility to be used in mobile devices.

    Cons

    I had the opportunity to know the application as a visitor and I did not find problems to report, only the reports exported to excel I found them a bit complicated

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Servant PC Resources, Servant PC Resources, Inc

    June 2018

    Hi Italo, thanks for recommending Servant Keeper to other churches! - the Servant Keeper Team

  • Sheila from Marantha Baptist Church

    May 2018

    The transition to Servant Keeper was very easy and rewarding!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ease of use! The layout is easy to understand and train. Renaming extra fields to use is simple and straight forward. The Groups Keeper makes tracking and managing Visitors easy. The SK Writer and Email Writer were easy to setup the Visitor Letter to send out without our Church Secretary retyping anything! Contribution entry is easy and the memorized transactions is saving alot of time for our Count Teams. I found the staff at SK to be extremely helpful. The Help Desk is knowledgeable and thorough.

    Cons

    While the videos available are great, I would like to see more depth!! It would be helpful to have an indepth training video on Report Writer.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Servant PC Resources, Servant PC Resources, Inc

    May 2018

    Hi Sheila, thanks so much for recommending Servant Keeper! It's a joy to serve your ministry and to assist you when you call. We will be rolling out more tutorials on the Report Writer soon! - thanks, the Servant Keeper Team

  • Geri from Broken Bow Evangelical Free Church

    May 2018

    Servant Keeper has been a godsend for me for keeping track of all kinds of records.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Saves me a lot of time.

    Pros

    Once I enter an update to a person it updates it everywhere. I don't have to enter the information more than once. Can advance grades all at once.

    Cons

    Formatting mailing labels can be a little tricky with SK 8.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Servant PC Resources, Servant PC Resources, Inc

    May 2018

    Hi Geri! We are so happy to hear how Servant Keeper is helping you manage your ministry! Thanks for taking the time to recommend us!- the Servant Keeper Team

  • Jessica from Living Stones Church - Alvin, TX

    Number of employees: 51-200 employees

    May 2018

    Tried this software and loved it!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    GREAT customer support. And it's a very easy software to navigate with many tutorials. It was also easy to switch over the data.

    Cons

    The reports are not great. some reports are not easy to generate and have limitations in the ways you can export them.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Servant PC Resources, Servant PC Resources, Inc

    May 2018

    Hi Jessica! thanks for recommending Servant Keeper and I'm glad we were able to convert your data so easily. Please know that all of the reports are customizable and exportable. If you have any questions about that please contact us so we can help. Thanks for using Servant Keeper! - the Servant Keeper Team

  • Eric from objex

    Number of employees: 2-10 employees

    May 2018

    Servant Keeper is a useful app for churches to manage business and congregational info

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It's a useful app for churches to manage the business aspects of the church and keep track of congregational details

    Pros

    Servant Keeper is a useful app for churches to manage the business side of things and maintain useful information about their congregation

    Cons

    It doesn't quite have the power that larger churches may need, and the interface could be a little easier to use

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Servant PC Resources, Servant PC Resources, Inc

    May 2018

    Hi Eric, thanks for taking the time to recommend Servant Keeper! I'm glad to see you are benefiting from using SK for your ministry. -the Servant Keeper Team

  • Pastor Marc from First Baptist Church of Madera

    Number of employees: 51-200 employees

    May 2018

    Easy to use. Always great helpdesk personnel. Always friendly and never much of a wait.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Church computer, pastor's computer and pastor's cell all connected in real time with cloud.

    Pros

    Easy to use. The cloud service puts the whole church database on my home computer as well as my cell phone. Wonderful and easy access! I can contact anyone on the fly.

    Cons

    I can see no negatives to purchasing and using this software. This is the second church I have pastored in which I have purchased and implemented this product. My secretary can be inputting one thing and I another. Yet, due to cloud, we both get real time updates. Easy!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Servant PC Resources, Servant PC Resources, Inc

    May 2018

    Hi Pastor Mar, thank you so much for this kind review and recommendation. It's a pleasure to serve you once again at another ministry. I'm so glad you are benefiting from the cloud features and having your data anywhere you are. - thanks again for using Servant Keeper!- the Servant Keeper Team

  • Canaan from Canaan Inheritance Worship Center

    April 2018

    Awesome!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software is amazing and we are looking forward to growing with it. The modules allow us to go in depth.

    Cons

    This section does not apply to this session. His presentation was amazing and thorough. Not applicable.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Servant PC Resources, Servant PC Resources, Inc

    May 2018

    HI CIWC!, it's an honor to serve your ministry and we are excited that you are benefiting from Servant Keeper. Thanks for recommending us! - the Servant Keeper Team

  • Pam from Camarillo UMC

    Number of employees: 2-10 employees

    April 2018

    We replaced our 25 year old software with Servant Keepers 8. It has been a breeze!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Better financial reporting capabilities. Easier data entry. Compatibility with out financial software which streamlined our processes and saves staff time.

    Pros

    The software is easily customized to report data we are asked to provide to our United Methodist Church connection. The financial reporting is easily customized too - which was my focus. The customer support staff are patient and very helpful. There are new functions that we didn't imagine that will enhance the information we can provide to staff and leadership committees.

    Cons

    The reports exported to excel are difficult to manipulate. The wait time for telephone support can be a little lengthy.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Servant PC Resources, Servant PC Resources, Inc

    April 2018

    Hi Pam, thanks so much for using and recommending Servant Keeper! It's a joy to serve your ministry. I'm very glad to hear you are discovering more new features and that the HelpDesk has been helpful to you. We are working hard to reduce wait time by adding staff and resources for both phone and online support. Thanks! - the Servant Keeper Team

  • Jeff from Palmerdale Cross Baptist Church

    April 2018

    Servant Keeper is a great product for the price.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The price verses quality is exceptional. Servant keeper is easy to use, and does a great job at tracking church membership. All the new features that have come out have made it very competitive with other companies. I especially like the add on of background checks and registration.

    Cons

    I am not a fan of how expensive the cloud/ mobile versions are. This is a great feature that many churches could not afford. We had to pick a few staff members to receive the app, and others had to use the traditional site.
    I also wish each member could establish their own profile.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Servant PC Resources, Servant PC Resources, Inc

    April 2018

    Hi Jeff, first thanks for using Servant Keeper and for recommending it to other churches. Second, I think you may not know that all of your users can use the mobile and web apps as well as the desktop apps and you can use it on unlimited devices and computers for no additional charge. Also, please know that all of your members can manage their own profiles online at no additional charge to you. - thanks! the Servant Keeper Team

  • Justine from The Catholic Foundation

    Specialty: Christian, Catholic

    Number of employees: 5,001-10,000 employees

    April 2018

    Limited but manageable

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The program is very cost effective and easy to use. Support has helped when needed. Might recommend to a smaller organization.

    Cons

    As a larger organization with many fundraising needs, this software just wasn't flexible enough to manage custom reporting.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Bart from Saint Rafka Maronite Mission

    Specialty: Christian, Catholic

    Number of employees: 2-10 employees

    April 2018

    Support Call

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    None

    Pros

    Wonderful Experience. Remotely solved the problem and re established connection to the cloud server. The uspport staff was very professional

    Cons

    Publishing online directory from sk8 can be designed better to become more user friendly and more intuitive.

    This review was submitted organically. No incentive was offered
    Review Source
  • EDWARD from Dallas First Church

    Number of employees: 2-10 employees

    April 2018

    For the most part the online software is good.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Keeps historical giving and reports with the online program.

    Pros

    I like that the giving section allows you to enter several accounts and pledges. The annual giving statements are email-able.

    Cons

    Can not pull a report on just the notes in the giving lines when entering a batch to see further on what that donation was designated for. i.e. youth conference, and then what youth it was for in the note box in that batch. And would like to see notes on giving statements too.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Servant PC Resources, Servant PC Resources, Inc

    April 2018

    Hi Edward, thanks for using Servant Keeper and for recommending it to others! I want you to know that you can absolutely run a report and show the notes and designations and you can include that on the contribution statements as well. Please call us so we can show you how to do that (it's one click :) ). - The Servant Keeper Team

  • Hazel from St. Andrew's Lutheran Church

    April 2018

    Excellent what more can I say about this program

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is very easy to use and if you have any problems and/or questions some one at Servan Keeper si always willing to help you.

    Cons

    There is nothing I do not like about this program; however, I do not use the contribution part of Servant Keeper

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Servant PC Resources, Servant PC Resources, Inc

    April 2018

    Hi Hazel, thank you for using Servant Keeper to manage your ministry and thanks for recommending it to others! I recommend having your finance team check out the videos on posting contributions and emailing/mailing statements. They will love that! - the Servant Keeper Team

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