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> Reviews of Servant Keeper. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Servant Keeper is a good fit for you!

Source: https://www.softwareadvice.com/church/servant-keeper-profile/reviews

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Servant Keeper Reviews

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[Overview](https://www.softwareadvice.com/church/servant-keeper-profile/)

Reviews

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# Servant Keeper Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(506)

4

(122)

3

(45)

2

(7)

1

(7)

## Secondary Ratings

Ease-of-use

4.5

Customer Support

4.7

Value for money

4.6

Functionality

4.5

* * *

### Pros

"The platform assists us with end-of-year reports as well as occasional mailings."

"We have greatly utilized its integration with Mailchimp and Vanco and have built processes for ourselves to meet our needs these last few years."

"The streamlined installation process made the initial setup hassle-free, and the intuitive interface has simplified daily use."

### Cons

"Servant Keeper decided to create their own online giving platform, and essentially "force" the use of it by making their original online giving very difficult to use. When the product became difficult to use or didn't fit our church specific needs, I was told that our church was the problem and they couldn't develop a solution for us."

"Their customer service was poor at times when they had compatibility issues with Mac OS. And on top of that their pricing model went up. If they had kept up the look and feel of their software that would not be an issue."

"report customization is clunky and limiting, mobile apps are buggy and not super helpful, the learning curve is big and the interface is not super intuitive or user-friendly, the number of fields that are not utilized is overwhelming and distracting, exporting to CSV does not work very well and often creates more work, the software being downloaded is limiting in its accessibility for multiple users, the price is constantly increasing without more features being added, data entry systems are simultaneously very limiting and also very vague which easily leads to inconsistency and clerical errors, support is not super helpful and there isn't a ton of online information to help with basic questions, overall the system is outdated and clunky and not ideal for churches with the intention of growth"

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Servant Keeper Reviews, Pros and Cons - 2026 Software Advice