ABAdesk vs Viedoc

RATING:

4.4

(74)

ABAdesk has 74 reviews and a rating of 4.39 / 5 stars vs Viedoc which has 92 reviews and a rating of 4.41 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (74)
4.4 (92)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
July 8, 2022
February 21, 2024
Pros/Cons
  • Pros

  • I absolutely LOVE the new updates where now it saves Open Sessions in a separate area so if/when it crashes you’ll likely have a fall back and how it actually ASKS you if you want to clear your data.
  • Being able to see other therapists’ session notes was helpful in order to gauge client progress.
  • Cons

  • The inability to edit trials i would like to see a change in this area.
  • Sometimes there are crashes, which can result in data loss.
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  • Pros

  • The eDC system itself is very reliable and it is user-friendly for both the clinical sites (European territories) and for us (being easy to design and administrate).
  • I also find the integration of training materials and the confirmation of the training very good.
  • Cons

  • Lack of on line reporting (only some metrics are available).
  • The need to jump in and out of the AE, Conmed and Med History pages to find sequence numbers for related items is inconvenient.
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Pricing Range
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$
$
$
$
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos