The voice quality and the price per seat are very competitive. The phone and computer apps offer seamless presence, and the ability to bounce calls from one device to another is nice.

WE are stuck with a phone system we hate and does not work for us. Comcast could not careless.

Unable to retrieve voicemails some times. Customer service is sometimes hard to deal with.

One final con that makes me regret this software is the lack of features and things you can do in other Vendors.

The sudden loss of service for our 800 numbers, hunt group setup, terrible support, and no help from the sales team. Their portal is the worst one I have worked with.

The software was constantly changing and it was difficult to keep up with all the new equipment throughout both offices.

I love that we are able to set up different options for when our business is closed or for holidays.

I am posting this via my cell phone - that is how sick and tired I am of Comcast. If you are considering them for your company's service,  do so at your own peril.

Well clarity is great internally, out calls is average.

I love the functionality and customisability of the system.

The user interface was hard to navigate and often resulted in confusion of whether my phone was forwarding correctly or not.

That should have chased us of their service butt we decided to stick with it since it was so difficult to switch all communications over.

If we have had any problems we have been able to contact Customer support and get the help needed. The price is good for what we are getting.

Comcast Business is great for my company. It is reliable and affordable.

What I like most about Comcast for my business is how easy and fast it is to communicate with customer support.

Great for business and allows professional platform to do much with my clients. Even when I'm away, I can communicate easily.

We got this phone system service because the sales representative said that it was an amazing system and that we will would get all the features we needed.

They do what they can, but they have other jobs waiting on them. The resources and search is horrible.

Terrible portal, customer service and sales team.

Terrible service, pricing is awful, phones are often down, the interface is SO DIFFICULT, changing anything is so difficult to accomplish.

This app has a seamless interface, and the ability to maneuver calls from one device to another is pretty cool.

They haven't even discounted our bills for all of this. You have to practically have a cheat sheet to be able to learn how to use certain features.

I really like how clear it is, how easy to use the software user friendly to be short. Can be downloaded to phone, pc, laptop, tablet.

Logging into SIEM is a lot, but good information and great for investigation.

Hard to get it to work right with software development tools. In some cases, no proper solution was ever found.

This was done very quickly and required little to no downtime for the laptops and workstations across the entire organization and the installation of the tools did not ruin any machines.

It is easy to use, does not require log in everytime you open your laptop, unlike Cisco VPN and it is much, much faster. Installation and implementation was very smooth and there were no major issues.

I use Zscaler every day and it is a good tool that allows VPN. This is very very useful now that most of the people in the company are working remotely.

I am able to reach my company network from home without having too much computer resources dedicated.

I love that this VPN software is very easy to use and it does not even feel you are running a software in the background.

The configuration is spread across different sections which makes it difficult to make changes and configure new changes.

Adds latency, which can make profiling network operations difficult. Sometimes you run into websites randomly blocking you or asking for CAPTCHA due to routing through ZScaler gateways.

The Cons are the immediate disconnection when something is wrong.

Overall, Zscaler works fine for us, although we have had issues with connectivity. There are better options, especially for the money.

Its strictness is its weakness, Google services, You tube etc is not working if not mapped with your policy.

This is one of the best solution I have worked with, it provides the seamless experience better than the traditional VPN solutions.

It works successfully on all windows systems. It supports us to provide security simply.

Zscaler can be a bit of a problem with product support. Even if there are late turns, the problem is solved.

Single pane of glass for website and other filtering over SD WAN. An integration specialist can help move things along.

Unhelpful and wastes a lot of time. I really can't emphasize enough how frustrating the support was.

I love that I don't have to use multiple VPNs to get to various parts of my company and product. Having Zscaler handle that all is really nice.

Overall, ZScaler is a great web proxy tool with many more added capabilities.

The security and Cyber security aspect of this tool was the main reason it was implemented company wide which has been great since the integration.

The best thing about Zscaler is that it performs it works efficiently in the backend without providing me with too many notifications.

Has always given a secure feeling. Must have when working with data that cannot be compromised at any cost.

Difficult to set up across a global organization with broken out locations with individual SD WAN circuits.

There are few phishing pages which zscaler allows and the limitation of blocking Url's is limited which is not good.

After spending months fighting frequent issues that came up, I finally threw my hands in the air and left my company.

I like this, it is a great way of be completely compliant and you know that you only use company's pc for work.

ZScaler can be costly when thinking about using it in big enterprises.

The dashboard operations within Zscaler are easy to use with fast informative options to give you real time security data throughout your organization.

Still, this is a good solution for website monitoring, it will take time and testing to setup correctly.

Excellent software, replaces Cisco VPN which required log in everytime. Zscaler is seamless and very user friendly.

US Dollar

Comcast offers a cloud-based phone system known as Business VoiceEdge. Business VoiceEdge bundles SIP trunking service with hosted PBX applications. The PBX applications enable directory-based routing of inbound calls and communication features for employees. Users can combine Business VoiceEdge with Business Internet for a single-provider VoIP solution. Comcast also offers PRI trunking for businesses that are still migrating to all-IP networks. Standard features include self-service web portals and hunt groups. UC features include voicemail to email and a mobile app that extends PBX features to smartphones and tablets.


Business VoiceEdge Service is priced on a monthly basis. Businesses pay per-line charges based on the number of simultaneous calls needed as well as per-seat charges for each employee using the system. Businesses can choose from standard or unified communications (UC) seats. The solution is designed for companies ranging in size from five to 500 employees. Support is offered via phone, online forum, knowledge base and videos.



LongDescription

Access Controls/Permissions

IVR/Voice Recognition

Call Recording

Call Center Management

Call Routing

Call Queues

Contact Management

Voicemail Transcription

Unified Communications

Call Conferencing

Call Screening

Alerts/Notifications

Call Monitoring

SIP Trunking

Self-Employed

2-10

11-50

51-200

201-500

Business VoiceEdge

Zscaler is a network security platform, which enables businesses to detect threats, secure access to applications and manage, track and connect IT devices across multiple locations. The system provides protection against malicious web content including malware callbacks, scripts, botnets and browser exploits.

Organizations can remediate misconfigurations for SaaS and PaaS applications, identify instances of confidential data loss and monitor access to streaming, social media, email or other web applications. Zscaler allows administrators to configure access permissions based on user, group, time, location or quota and utilize reports to gain insights into web transactions across multiple geographies. Additionally, enterprises can enforce bandwidth policies, inspect Secure Sockets Layer (SSL) traffic and analyze unknown files to detect malicious behavior.

Zscaler facilitates integration with several third-party technology providers such as AT&T, VMware, Accenture, Splunk and more. Pricing is available on request and support is extended via live chat, documentation, knowledge base, forums, FAQs, email, phone and other online measures.

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