They get the job done when they say they will, unlike the two previous experiences with larger organisations that were appalling.

The integrated system from members to up to date payees is also a great bit of software, makes life very easy. Support it good not that we use it much and overall I would say the cost is very fair.

The team behind the scenes are always very pleasant and helpful, they respond to queries and fix any issues as quickly as possible (usually within a few hours).

That we did not get it sooner, as we was losing money with not tracking memberships.

The system does everything we need to manage our members. Facility support team are excellent - knowledgeable, responsive, helpful.

I have used Ashbourne in my club for many years and their software gets better and better. They charge me per dd coleted and the software is provided for free.

One contact with ease of use for the membership management system. We no longer need to engage with various companies for changes to the website and updates to pricing.

Over time (slowly but surely), they improve their software and hardware, adding new features.

It's an essential part of our business, it would be difficult to replace.

As a team, we have been delighted with our move over to Ashbourne. The amount of time spent dealing with tedious admin has decreased significantly and we have improved as a club operationally.

I'm new to the gym ownership and with them both helping and assisting me with membership shift overs and collections its been so great.

Our door access system has worked fantastically, having an access system integrated with our membership system means we are picking up a far greater amount of defaulters and non-payers.

I don't like that joint members are counted as one member in the reporting.

Ashbourne have been great throughout the time we have used them and I would not hesitate recommending them.

It's helped our gym management run so much smoother, and we're still learning/implementing more and more pieces of what Ashbourne offer. SENSITIVE CONTENT] is fantastic as our account manager.

The Members app/portal is also very user friendly, almost without issues and is very easy to manage from the back-office.

Software works well and a great team behind it.

Very Easy to use and set up and the amazing support form Ashbourne.

In the 4+ years we have worked with Ashbourne, we have found them very helpful, polite and easy to get in contact with. If we have any technical problems, they are always quick to help and rectify.

Ashbourne help us make our customer database and booking system easy to manage.

The value for money is great and the team are always very helpful.

I don't like that there are such limited spaces available for items on the till. I dont like that we cant edit members basic information (email address, address etc).

The main good thing for me, is the speed at which the Ashbourne team deal with queries and issues. The software is very easy to use and navigate and is fairly comprehensive.

I've used three member management software providers including Ashbourne and this is definitely the best. Customer service always outstanding.

There was nothing glaring that stands out as a bad feature.

Absolutely love the company and software at a great cost in comparison to all the monthly subscription based companies.

Overall I like this membership program and it is fairly easy to implement and very user friendly.

I love the simplicity of this software. You can enter info and get new members going in a snap.

Installed so easily and was super easy to train the end users on. Great database and reports available.

The function of the software is great. The software helps us manage our business better than we ever have prior to purchasing Gym Assistant.

Great support nice and pleasant people to deal with.

Customer support has always been very helpful, very friendly, and very quick to respond.

I love the software it is very easy to use and user-friendly great for my gym.

Opinions matter but constructive critisism is the nuts and bolts of a machine.

The ProShop integration is great. Charging to their account instead of having to require payment immediately has definitely increased sales.

The software is easy to use and maneuver. When we purchased the fitness center, this software was already being utilized and it was simple to jump into the program and learn how to use it.

Gym Assistant is a very user friendly program. We have a lot of volunteers helping out in our building and everyone has been able to use it with ease.

Very happy with the program has many features I would like to add on but it’s costly.

It is a great value and preferred over the monthly subscription software. Their customer service/tech help is excellent.

There has been a learning curve, but once we learned the system we are very pleased with our purchase.

The software is very user friendly. We run a busy Community Gym and the functionality and ease of use of the system makes it a perfect fit for our operation.

I like the fact that for a $100/year,  I can have the company at my disposal to talk me through any questions I may have in setting it up. The 24/7 access is wonderful.

I'll sometimes have problems with Gym Assistant connecting with ippay when I run the monthly gym dues.

System will crash when trying to take a members photos.

I liked it because with the help of my son, the set up was easy and the company was very helpful with taking him through the process.

Overall it has been good over the years, the key cards look great and professional.

All features are great, friendly user interface and seamless integration for billing if you choose one of the ones they have.

Their customer service has been outstanding. We are always able to get the help we need within the hour if not sooner, even on weekends.

The ease of implementation and use. Excellent return on investment.

Most daily tasks are easy to handle. It's integration with credit card  processors is great.

Been using the software for over a year and still having trouble getting to run smoothly. Very basic software for today's technology.

Unless I've missed instructions on how to do so, I have to process the payments daily.

My understanding is that my problem is a bit of an anomaly and we've found a way to work around it, but it's still kind of annoying.

Always prompt with getting us what we need...when we need it. Staff is very helpful & pleasant.

Customer service is friendly and fast, very helpful.

I love the ease of use and accessibility to support.

The software has very good features for logging , tracking in detail. The reports generated are for the most part good as well.

Pound Sterling

Ashbourne Membership Management have partnered with thousands of clubs, gyms and fitness studios around the world, gaining a unique perspective into what gym owners are doing to make their business a success.

Using these insights, we have created a tailored all-in-one club management platform which caters to each gym owners unique needs.

Offering hassle free direct debit collection, complete gym and membership management and marketing support, our integrated software makes running your gym as stress-free as possible.



LongDescription

Member Accounts

Employee Management

Electronic Payments

Payment Processing

Recurring/Subscription Billing

Customizable Reports

SMS Messaging

Credit Card Processing

Attendance Management

Attendance Tracking

Customer Accounts

Customer Database

Registration Management

Class Scheduling

Data Import/Export

Multi-Location

Self Service Portal

Self Check-in/Check-out

Booking Management

Email Marketing

Mobile Access

Membership Management

Marketing Automation

Client Portal

Email Management

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Class Management

Customizable Templates

Visitor Management

Team Management

Billing & Invoicing

Website Management

Discount Management

Customizable Branding

Facility Scheduling

Customizable Forms

Client Management

Instructor Management

Point of Sale (POS)

Member Portal

Inventory Management

Every club and gym is different, so we tailor our prices depending on what package you need from us.

Once you've seen our entire system and the services we provide, you can build the club management service that works best for your club and then get a price based on your needs, so you don't pay for anything that doesn't help you manage and grow your business.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Ashbourne Membership Management

Live Online

Documentation

US Dollar

Membership Management Software for Gyms, Health Clubs, Boxing & MMA Academies, Personal Training, Fitness, Recreation & Swim Centers, plus Wellness. See at a glance, member's registration details, payment status, & attendance. Run a variety of membership & revenue reports.  Member check-in & 24hr Access Control. Integrated POS software & equipment. With Gym Assistant's intuitive user interface, you will register new members in minutes. No monthly fees.  You own it!
Simple. Powerful. Affordable.

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