I don't use it on a daily basis like I have in the past, but I'm pleased to still see additions to service over time, and efforts being made to make the system more user friendly and more useful.

Improving all the time to make things more user friendly and simple.

Customer support is excellent and Web Designer is awesome. I  recommend ClubRunner especially to Rotary organizations.

I love the intuitive platform and the customer service is out of this world.

The management of member information is integrated with Rotary International, and allows for easy communication across the District because contact details are automatically maintained.

At times it has been confusing, mostly due to my limited knowledge of computers.

Far exceeded my expectations for an amazing value to clubs.

The staff is a real asset - they are easy to work with and accommodating, well versed and friendly. I like the advancements you are making - we plan to upload our own CSS code in the near future.

I am well familiar with club independent websites and their inability to keep up with changing technologies and their uselessness once key members left the club.

Simple, easy to access, good modules, great for storage of club history. CubRunner provides excellent support when you need it, you can talk live with a representative who are respectful and helpful.

Having the ability to manage our website, our member communications and e-newsletter all in one place is great. Attendance with integration to Rotary International is another time saver.

I had a problem with the switch from previous version in continuity with the bulletin editing, had to learn to do it all over again.

Previews are misleading. When previewing, you get a item/page stand-alone preview, not a merged master page, draft page preview.

If the site elements do not move forward the site becomes stagnate very quickly. The integration with RI is wonderful.

Clubrunner is a good tool for Club management, it is easy to use and very user friendly. It is worth the money spent on it.

The absoultely amazing support staff is always friendly, helpful, good listeners (even when you are having a bad day totally unrelated to technology!) and open to new ideas for the system.

Generally, I am very pleased with ClubRunner. I'm glad all the clubs in my district use it too.

But the integration with the district and RI is great and for someone with ZERO web design ability or experience I was able to put together a very nice looking and functioning page.

When dealing with both versions I have learned the differences but when instructing others I often get confused and give instructions based upon District version to Club users.

ClubRunner is especially suited for Rotary Clubs and Districts with a solid membership integration with Rotary International.

In the last few years ClubRunner has vastly improved ease of use and added very useful features. Their tech support group is very responsive.

Club Runner is mostly intuitive and easy to use.

Again, I cannot say enough good things about the staff. Wonderful people and have kept us loyal as a result of their great customer service.

It has a few odd quirks in unexpected places - backend modules can be a little cumbersome.

It is a very good, cost effective, software designed with a clear understanding of Rotary and capable of application world wide.

In some cases, the software slows downs or stops working when undertaking more than two tasks.

Captures all member data and synch's with Rotary International. Good for Club Bulletin and mass emails.

Everything is a PRO for Club Runner. I really enjoy it's  Flexible, the professional look, Ease of Use and it's friendliness with power users.

Excellent customer service in my experience, very quick to respond to my questions.

But I think that this is mostly due to a lack of exposure to computing rather than a high degree of difficulty in using the software.

My own experience (and that of others) is that it takes a while to get comfortable with the software and to understand how powerful and far reaching  it is.

It's constantly being improved to make the software more user friendly and the software, user friendly.

It is user friendly multi featured and very relevant to the health care space.

It not only is a good program for clients appointments and POS, it is also fantastic for timesheet documentation and reports for payroll.

There are many but most importantly is there's no integration of all centers, no feature that can exclude selected Custom Payment such as NO Payment from collection report etc.

In this regard it has been very successful, and the Zenoti team were brilliant at importing and merging all our services and products.

This program is so easy to use, it has all the correct reports. The Customer Service is outstanding & very supportive.

User friendly, allow good communication with clients, team are very helpful and always available on call.

Then 450 a month and I still have nothing working to show for it. The worst customer service I ever dealt with.

I went through 20 demos before I invested my time and money in Zenoti (previously managemyspa). My experience has been amazing.

I really like how interactive it is. It gives me really nice access to my schedule with the ability to add and edit.

The look and feel of Zenoti are awesome, all the available options are user-friendly. Their Zenoti University training modules are very good to train the team members.

Some things are awkward, it doesn't always recognise the services when you type them.

Ease of setup and integration with excellent support.

A very good software to use and great customer service. I would definitely recommend it to other related business to use it.

The software was always crashing which was highly frustrating. Additionally, it was not user-friendly and was difficult to navigate.

Thorough features, like multiple pricing on single service. They have localised customer services in my country that able to help with queries.

It has several features we felt would help us increase our customer loyalty and drive more revenues from our existing customer base.

We recently integrated Zenoti Payments and have been thrilled with it. The integration of all pieces and the marketing capability (SMS and Email) were the primary reasons we switched.

We are most excited about the Shopify inventory integration and the email marketing that's included in our subscription.

They have excellent customer service which I favor so much. They are reliable, transparent and super informative.

We are very happy with our decision and are looking forward to continuing to master the software and really explore all the operational and marketing capabilities.

After training, setting up and dealing with various departments in Zenoti our current feeling is that this was the best move we have ever made.

Great! extremely rapid responses to queries. Sayee & Maneesh from the migration team have been extremely helpful and knowledgeable about every process making the migration as simple as possible.

Amazing Software with Great features that cover majority of requirements necessary for meeting the growing needs of our customers.

US Dollar

ClubRunner is a cloud-based membership management solution for nonprofits, boards, service clubs, associations and chambers of all sizes. Key features include a website designer, member directories, reports, emails, e-bulletin, contact management and event calendar.


ClubRunner’s content management system enables users to design and customize their websites without any need for coding. Users can create different sections, choose from multiple themes, customize banners and footers, integrate with social media and upload images, videos and flash content. The member directory stores details in profiles, including contact information, addresses, mailing addresses and more.


ClubRunner's advanced reporting allows users to build and customize their own reports by choosing layouts, formats and data fields. Users can create different type of reports and extract them to PDF, PowerPoint and images. The solution comes with a payment module, which allows organizations to process payments from members and the public online or through virtual terminals.



LongDescription

Recurring Giving

Online Giving

Committee Management

Payment Processing

Recognition Management

Dues Management

Access Controls/Permissions

SEO Management

Attendance Tracking

Registration Management

Calendar Management

Member Database

Full Text Search

Scheduling

Email Marketing

Grant Management

Membership Management

Text Editing

Marketing Automation

Workflow Management

Volunteer Management

Event Management

Customizable Templates

Billing & Invoicing

Receipt Management

Website Management

Member Types

Member Communication

Donation Tracking

Campaign Management

Document Management

Member Portal

Member Directory

It is also available at $24.50/mo with additional features.

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Documentation

Zenoti is a cloud&shy;-based business solution used by spas, salons, med spas, yoga, and fitness studios of all sizes. Business features include appointment scheduling, billing, marketing, inventory, payroll, and configurable reports all in a centralized database that delivers a consistent, unified experience across multiple locations.  


Customers can access touchless technology such as online booking, self-check-in, digital forms, and queue manager, all designed to elevate the experience, reduce wait times, and eliminate unnecessary touch.  


Mobile POS moves the Point-of-Sale experience to the service chair and empowers employees with access to everything at the touch of a button on their personal mobile device, including revising invoices and taking payments.  


Zenoti delivers world-class service 24/7, 365 days a year, supporting tens of thousands of transactions every day for over 12,000 spas, salons, medspas, yoga, and fitness studios in more than 50 countries. The team is committed to driving growth, maximizing profits, and achieving customer satisfaction.


Monthly subscription pricing is available.



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