It is pretty easy to use, I like that I can use it from anywhere which is nice with a 24 hour gym because I dont need to be there all the time and can use it from home.

Frequently new updates cause problems with current functions.

The reports are great and I love that it works well with the Brivo door system. I like the scheduling section as well.

It helped when I went live. I knew if I had questions, I would get help and answers quickly.

So we were basically was charged for software which was never converted or even used. I would definitely do my research with software companies before you buy because this was a big mistake.

When we emailed the company's Owner regarding our dissatisfaction regarding the service from Shapenet and the unauthorized payments, he basically replied too bad but we never promised.

The product is easy to use and a great value. They are constantly working to expand and improve the system.

Horrible Experience with this company. I'm shocked that they have any clients with an experience like this.

She makes my shape.net experience very perfect.

Shapenet software is outstanding. Even better is the support we have received and most recently the support from reps.

Financial data capture, integration of schedule and facility use,trainer and customer data detail for measuring efficiency and productivity.

Great software and excellent training and onboarding.

The only downside to ShapeNet is that the only way for payment integration is to go through their third-party merchant.

We are excited to move forward with these features, hopefully the process will go a little more smoothly than the past few.

No app, at least when i used it. For trainers, having an app is important for scheduling conflicts etc.

Occasional down time can be frustrating with less than satisfactory communication regarding the problem.

Teri  Portello & Lisa Falkenstein, Thank you for making my business transistion to Shapenet a success and a great experience.

It did the job, but as I am no longer using the product, shows that there are far better options out there.

All the features are easy to use. Easy to set up and learn to use.

From the very beginning I was incredibly impressed with all the functionality.

Great Software with Even Better Customer Service.

They are very easy to contact and any issues or questions I had/have are responded to very quickly and at times followed up by an email and or a phone call.

Example the date field is always off by one cell. There is another field that has no purpose at all plus the classes pick up the class itself as if it were a person in attendance.

ShapeNet can do almost too much so sometimes hard to navigate.

The customer service is great! the staff knows my name and is happy to interact with me about any issue. They are always improving, developing new ways to engage customers.

Downloading data supposed to go to Excel but instead always defaults to Unicode drives me nuts because I download a lot of reports and have to convert everyone.

Flexibility to handle very large list of services, financial transactions and hstorical data. Most impressive however is their support staff.

As a previous Anytime Fitness software user, I must say that the transition was a bit more involved than I initially realized.

Great customer service, very timely in their response time. Once we got the initial conversion done, and my training complete it has been a lot smoother.

This program is so user friendly and amazing on how you can use the software to meet your needs, even if you are small facility.

Horrible Experience and BIG mistake (Owner, couldn't care less).

The functions are relatively scattered and difficult.

It is user friendly multi featured and very relevant to the health care space.

It not only is a good program for clients appointments and POS, it is also fantastic for timesheet documentation and reports for payroll.

There are many but most importantly is there's no integration of all centers, no feature that can exclude selected Custom Payment such as NO Payment from collection report etc.

In this regard it has been very successful, and the Zenoti team were brilliant at importing and merging all our services and products.

This program is so easy to use, it has all the correct reports. The Customer Service is outstanding & very supportive.

User friendly, allow good communication with clients, team are very helpful and always available on call.

Then 450 a month and I still have nothing working to show for it. The worst customer service I ever dealt with.

I went through 20 demos before I invested my time and money in Zenoti (previously managemyspa). My experience has been amazing.

I really like how interactive it is. It gives me really nice access to my schedule with the ability to add and edit.

The look and feel of Zenoti are awesome, all the available options are user-friendly. Their Zenoti University training modules are very good to train the team members.

Some things are awkward, it doesn't always recognise the services when you type them.

Ease of setup and integration with excellent support.

A very good software to use and great customer service. I would definitely recommend it to other related business to use it.

The software was always crashing which was highly frustrating. Additionally, it was not user-friendly and was difficult to navigate.

Thorough features, like multiple pricing on single service. They have localised customer services in my country that able to help with queries.

It has several features we felt would help us increase our customer loyalty and drive more revenues from our existing customer base.

We recently integrated Zenoti Payments and have been thrilled with it. The integration of all pieces and the marketing capability (SMS and Email) were the primary reasons we switched.

We are most excited about the Shopify inventory integration and the email marketing that's included in our subscription.

They have excellent customer service which I favor so much. They are reliable, transparent and super informative.

We are very happy with our decision and are looking forward to continuing to master the software and really explore all the operational and marketing capabilities.

After training, setting up and dealing with various departments in Zenoti our current feeling is that this was the best move we have ever made.

Great! extremely rapid responses to queries. Sayee & Maneesh from the migration team have been extremely helpful and knowledgeable about every process making the migration as simple as possible.

Amazing Software with Great features that cover majority of requirements necessary for meeting the growing needs of our customers.

US Dollar

ShapeNet, a club management software, is designed to optimize employee productivity and maximize member engagement for businesses in the fitness industry. This solution offers 24-hour club management, member billing, online registration, e-signature, a mobile app, and more. 


LongDescription

Member Accounts

Employee Management

Enrollments/Onboarding

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Price/Margin Management

Recurring/Subscription Billing

Application Management

Fitness Plan

Customizable Reports

Dues Management

Access Controls/Permissions

Activity Tracking

SMS Messaging

Progress Tracking

Exercise Library

Contract/License Management

Child Care

Secure Login

Credit Card Processing

Family Memberships

Invoice Management

Transaction History

Wait List Management

Attendance Management

Attendance Tracking

Communication Management

Customer Accounts

Customer Database

Registration Management

Class Scheduling

Nutrition Program

Calendar Management

Customizable Fields

Activity Management

Member Database

eCommerce Management

Data Import/Export

Assessment Management

Email Templates

Multi-Location

Self Service Portal

Self Check-in/Check-out

Facility Management

Certification Tracking

Rental Management

Booking Management

Email Marketing

Mobile Access

Inventory Tracking

Membership Renewals

In-person Trainer

Membership Management

Marketing Automation

Client Portal

Event Scheduling

Social Media Integration

Forms Management

Event Ticketing

Email Reminders

ACH Payment Processing

Email Management

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Client Profiles

Hybrid Trainer

Reminders

Class Management

Automated Scheduling

Event Management

Customizable Templates

Visitor Management

Calendar Sync

Mobile App

Team Management

Billing & Invoicing

Event Calendar

Website Management

Discount Management

Online Trainer

Real Time Reporting

Customizable Branding

Member Types

Member Communication

Facility Scheduling

Contact Database

Equipment Tracking

Customizable Forms

Appointment Management

Visitor Registration

Client Management

Instructor Management

Point of Sale (POS)

Third Party Integrations

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ShapeNet

In Person

Live Online

Webinars

Documentation

Videos

Zenoti is a cloud&shy;-based business solution used by spas, salons, med spas, yoga, and fitness studios of all sizes. Business features include appointment scheduling, billing, marketing, inventory, payroll, and configurable reports all in a centralized database that delivers a consistent, unified experience across multiple locations.  


Customers can access touchless technology such as online booking, self-check-in, digital forms, and queue manager, all designed to elevate the experience, reduce wait times, and eliminate unnecessary touch.  


Mobile POS moves the Point-of-Sale experience to the service chair and empowers employees with access to everything at the touch of a button on their personal mobile device, including revising invoices and taking payments.  


Zenoti delivers world-class service 24/7, 365 days a year, supporting tens of thousands of transactions every day for over 12,000 spas, salons, medspas, yoga, and fitness studios in more than 50 countries. The team is committed to driving growth, maximizing profits, and achieving customer satisfaction.


Monthly subscription pricing is available.



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