Integration with Zendesk. Easy to import data for assets.

The software enables you to manage assets and control inventory with ease. Lastly, easy depreciation management and custom reports help you make well informed decisions.

It's a good tool to track assets and see who has what and if the asset is available.

This is a great asset management software, especially if you get adequate training.

It’s very easy to use and very simple to set up once you know what you’re doing. The customer service team are also very good and are happy to show you how to do something if you’re stuck.

I didn't really need the inventory updates to my email, but there was no harm from it.

It definitely makes my life easier and quicker and it allows me to do it at any time which is good. Also the email/response system is great and easy to help you keep track of what you have requested.

I love the customizable reports and asset tags. I also love the tie-in with my customer support ticket system.

Being able to track our devices and connect with our Active Directory made this an easy sell. I love the integration and the ease of tracking devices with the app and scanning.

This is helping us to replace an old asset tracking software. The transition has been pretty easy and support has been helpful.

Had some connectivity issues for a while. My company has two EZOffice instances in use so that can get confusing.

Once you delete an item you will loose the item number.

Ease of use for multiple users. Fair price for the what we get.

Overall my experience has been great and I appreciate the ease it brings to our needs for managing so many items as we do.

I like that it is access through the web. It is pretty easy to use and has a nice user interface.

Ezoffice has cut our lost and stolen items down consideribly. We know who has what and when they will be returning it.

We were able to get our IT staff up and running with it easily and then integrate another team that helps monitor certain types of inventory.

Customer service is outstanding, their staff are always willing to make the time to give you the training, tips or any help you might need.

I believe the greatest benefit is the ability to track sentrilocks which cost a lot of money. When it works, its very helpful and tracking.

Before selecting it, we looked at one other software. What we loved about it was the ability to customize it without having to call support for help.

The program covers a lot of important functions that are not included in all asset tracking software on the market for a very affordable price.

We are having some trouble getting the mobile interface to do what we need. It tends to be unresponsive or difficult to navigate.

EZ Office Inventory is pretty straightforward and easy to navigate. I appreciate that it's easy to have access to the inventory, as a user, and request specific items by loading them into a cart.

The simplicity of feeling like I'm shopping on Amazon while adding inventory to my current or reserved cart is a fantastic user friendly experience.

Collision between the app and website check out sometimes still have equipment booked on my name even when I checked in.

I have had a great experience with EZ Office inventory. It is super helpful for our company since our employees are remote and we are sending out a lot of equipment.

I love how easy it is to understand this software. Everythig is intuitive and the customer service reps answer calls in a timely manner.

The fact that you are unable to request a product for longer than one week, which I understand but it is also a struggle constantly having to re-request the same products.

Integration with ZenDesk, easy to use API, and full lifecycle management of assets.

The fixed asset module is a great supplement to the fixed asset tracking we have used in the past, and saves a good amount of time at the end of each month tracking down items.

My only negative is when I have connection issues with my service. I sometimes have to wait to log info.

I like how we can get an immediate response from our residents which helps us to improve our performance.

I would have said, the lack of an android app, however, that has been released and we are currently testing it.

Other than generating the work order, it requires minimum input from me. Easy search and access to open work orders.

It is excellent for record keeping and documentation. The office and maintenance love the ease of use and the many features which make follow up a breeze.

Ease of use and the customer support is top notch.

Customer support is wonderful. They are always there to help and answer any questions you may have.

This is very user friendly especially at end user level. The text surveys are key.

Sometimes the engineers have trouble using the phones, cell service can be spotty in certain areas on the property.

Just not having the guys come to the shop to pick up work orders its a huge plus because it helps them save time and complete more work order as they receive them on the go.

Also, residents can give negative feedback for a work order not pertaining to their issue. But we still get the update that there is something wrong.

I love using servus connect it makes my job a lot easier and if ever I have any questions or concerns there service team is always there to help.

Customization - Unlike the competition, Servus and its customer support team adjust to fit your organization.

It has streamlined the process of sending out our service requests. The ease of interaction once tickets are sent out between the office, the tech and the resident is great.

I love getting back the responses from our residents. It keeps us informed on how our staff is doing and gives us ideas for areas of improvement.

Love the update that once I review now, it automatically moves it to archived. I like that you can transfer work orders between techs and of course the notes you can make.

I love the fact that I can send a text directly to my maintenance supervisors phone.

The main pro is the ease of use. Also, having everyone easily on the same page.

They don't work together. This causes problems with our 979 report that we do each week.

US Dollar

EZOfficeInventory is a dynamic asset and maintenance management solution tailored for companies of all sizes. The cloud-based software works as you do and is accessible from anywhere and at any time.


Track items across locations and departments, scan barcodes right from your phone, streamline item maintenance to boost functionality, maintain optimized stock levels at all times, and manage all your users and vendors with one solution. The inventory management module enables users to track inventory levels with QR codes and barcode tags.


EZOfficeInventory features a mobile app with barcode and QR code scanning functionality, so you can track your inventory wherever you may be. GPS tracking enables users to track item locations so users can monitor their assets on an interactive map and identify lost or misplaced assets. The solution offers a REST-based API that integrates with other REST-based systems. Customized reporting and dashboards help users track and monitor assets. Users are able to analyze historical inventory data and make decisions regarding their inventory management practices. The solution also integrates with third-party applications such as Zendesk, Jira, Dropbox, Active Directory, and OneLogin. 


EZOfficeInventory offers both monthly and annual subscriptions that include support via phone, email and through an online knowledge base.



LongDescription

Product Identification

Purchase Order Management

Work Order Creation

Barcoding/RFID

User Management

Status Tracking

Barcode/Ticket Scanning

Multi-Channel Management

Asset Accounting

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Equipment Management

IT Asset Management

Real-Time Monitoring

Contract/License Management

Task Scheduling

Ad hoc Reporting

Active Directory Integration

Change Management

Disposal Management

Spatial Analysis

Supply Management

Electronic Signature

Order Management

Reservations Management

Manufacturing Inventory Management

Invoice Management

Projections

Procurement Management

Categorization/Grouping

Customer Database

Recurring Appointments

Registration Management

Job Management

Calendar Management

Customizable Fields

Barcode Printing

Reorder Management

Conferences/Conventions

Barcode Recognition

Template Management

Warehouse Management

Item Management

Scheduling

Data Import/Export

Inventory Optimization

Asset Images

Problem Management

Multi-Location

QuickBooks Integration

Facility Management

Audit Trail

License Tracking

Asset Library

Technician Management

Configurable Workflow

Budget Tracking

Multi-Currency

Mobile Access

Cost Tracking

Fixed Asset Management

Dashboard Creation

Inventory Tracking

Depreciation Management

Compliance Management

Real-Time Data

Historical Reporting

Vendor Management

Inventory Auditing

License Inventory

Maintenance Management

Software License Management

Role-Based Permissions

Labeling

Preventive Maintenance

Event Scheduling

Serial Number Tracking

Real-Time Notifications

RFID Scanning

Trial License

Service History

Workflow Management

Project Tracking

For Schools

Residential Properties

Asset Tracking

Customization

Activity Dashboard

Inspection Management

Parts Management

Alerts/Notifications

Equipment Maintenance

Label Templates

Data Visualization

Reminders

Barcode/Label Management

Contractor Management

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

EZOfficeInventory

Live Online

Webinars

Documentation

Videos

ServusConnect is a solution built for multifamily/apartment operators to assist in their maintenance operations. ServusConnect creates a streamlined experience for residents to submit work orders which are then routed directly to the maintenance team member's smartphones in real time. 


The solution allows for residents to receive automated notifications about their service requests or resident surveys directly to their smartphones through text messaging. Maintenance teams will enjoy efficient and simple documentation of their work as notes, photos and videos are all auto time-stamped and saved to the cloud. 


Real-time dashboards provide automated weekly and monthly reporting which assist management teams in collecting valuable insights into maintenance operations and resident satisfaction. 


ServusConnect allows maintenance teams to easily contact vendors regarding unfinished projects, invoicing and future projects. ServusConnect's portal is also available in Spanish and can translate English-Spanish and Spanish-English communications between office staff and field service technicians in real-time. 



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