---
title: "EZO EAM Software Reviews, Demo & Pricing - 2026"
description: "Review of EZO EAM Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/cmms/ezofficeinventory-profile/"
page_type: "product"
language: "en"
---

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EZO EAM

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Overview

[Reviews](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/reviews/)[Alternatives](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/alternatives/)

# EZO EAM Review

From $44.75-$57.50/month Free trial 4 plans

Wondering if EZO EAM is right for your organization?

Our Asset Tracking Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

EZO EAM

4.6

[(1546)](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/reviews/)

Pricing

Starting at $44.75 per month

### About EZO EAM

Every Asset. Right Hands. Right Time. Right State.

EZO EAM is a cloud-based enterprise asset management (EAM) platform with a native CMMS, built for mid-to-large multi-site operations that run on equipment, consumables and spare parts. It brings asset tracking, maintenance and inventory control into one system, so operations and maintenance teams work from the same record.

Label assets with barcode, QR code and RFID, and bring in GPS and telematics data from integrated providers. Manage custody with check-in and checkout, quick checkout, checkout to locations and reservations. Set location-specific min/max thresholds and low-stock alerts for consumables and spare parts, and transfer stock between locations. Multi-tier approval workflows route requests to the right approvers.

The CMMS is native to EZO EAM and is purchased as a separately priced add-on. It runs work orders and checklists, uses a Work Planner to schedule technicians, triggers preventive maintenance on time, usage or sensor readings, and keeps service history, including parts used, on the same asset record.

The mobile app for Android and iOS lets teams scan items with the phone camera, reserve and check out items,...

and work on work orders and work logs in the field. It has a limited offline mode: up to 20 work orders can be cached and synced later, and items can be saved to view offline. EZO EAM connects with Zendesk, Jira Service Desk, Google Workspace, Okta, OneLogin, Ping Identity, Delinea (formerly Centrify), Dropbox, OneDrive, QuickBooks Online and Zapier. GPS and telematics providers include Samsara, Trackunit, John Deere and Hapn, and FedEx shipment tracking shows on the asset record. A REST API is also available.

Do you work for EZO EAM? [Manage this product listing](https://www.g2.com/products/ezo-eam/claim_requests/new?auto=true)

Wondering if EZO EAM is right for your organization?

Our Asset Tracking Software selection experts can help you in 15 minutes or less.

## EZO EAM User Interface

## Popular EZO EAM Alternatives

Main Product

EZO EAM

4.6

[(1546)](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/reviews/)

Ratings Breakdown

-   4.45Ease of use
-   4.58Value for money
-   4.59Customer support
-   4.46Functionality

Pricing

Starting at $44.75 per month

Get Price

Alternative Product

[Sortly](https://www.softwareadvice.com/inventory-management/sortly-pro-profile/)

4.5

[(958)](https://www.softwareadvice.com/inventory-management/sortly-pro-profile/reviews/)

Ratings Breakdown

-   4.58Ease of use
-   4.27Value for money
-   4.42Customer support
-   4.30Functionality

Pricing

Starting at $49.00 per month

Get Price

Alternative Product

[MaintainX](https://www.softwareadvice.com/cmms/maintainx-profile/)

4.8

[(1080)](https://www.softwareadvice.com/cmms/maintainx-profile/reviews/)

Ratings Breakdown

-   4.79Ease of use
-   4.65Value for money
-   4.83Customer support
-   4.57Functionality

Pricing

Starting at $25.00 per month

Get Price

Alternative Product

[Limble](https://www.softwareadvice.com/cmms/limblecmms-profile/)

4.8

[(757)](https://www.softwareadvice.com/cmms/limblecmms-profile/reviews/)

Ratings Breakdown

-   4.79Ease of use
-   4.69Value for money
-   4.90Customer support
-   4.65Functionality

Pricing

Available upon request

Get Price

Alternative Product

[UpKeep](https://www.softwareadvice.com/cmms/upkeep-profile/)

4.6

[(1331)](https://www.softwareadvice.com/cmms/upkeep-profile/reviews/)

Ratings Breakdown

-   4.61Ease of use
-   4.54Value for money
-   4.72Customer support
-   4.44Functionality

Pricing

Starting at $20.00 per month

Get Price

Alternative Product

[Fishbowl](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/)

4.2

[(1134)](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/reviews/)

Ratings Breakdown

-   4.15Ease of use
-   4.10Value for money
-   4.26Customer support
-   4.13Functionality

Pricing

Available upon request

Get Price

## EZO EAM Pros and Cons

We analyzed 1,546 verified reviews for EZO EAM to find out what actual users really think.

Select to learn more

Centralized Inventory Control Tools

EZO streamlines inventory management by letting users track, allocate, and organize assets across locations. Bulk processing, real-time updates, and customizable reports make it easy to monitor stock, check in and out items, and keep inventory data accurate and accessible for teams of any size.

Efficient Equipment Tracking System

EZO makes it easy to track, reserve, and manage equipment across teams and locations. Users can check items in and out, monitor maintenance schedules, and maintain accountability, reducing loss and improving organization for both small and large inventories.

Intuitive And Adaptable Interface

The user interface is designed for ease of use, with clear layouts and straightforward navigation that help users complete daily tasks quickly. Customizable settings and responsive design support efficient onboarding and make it simple to find and manage information across devices.

Limited User Control Options

User management is hindered by restricted permission tiers, lack of mass user actions, and difficulties deleting or customizing user accounts. New users may find setup confusing, and password or login issues can disrupt access and workflow.

Complex Asset Management Workflows

Managing assets can be cumbersome due to strict categorization, limited bulk actions, and confusing asset versus asset stock distinctions. Users report difficulties with navigation, manual data entry, and challenges in finding, editing, or grouping assets efficiently.

Challenging Import/Export Processes

Importing and exporting data can be frustrating due to confusing template formats, limited customization, and issues with label printing. Users often face manual adjustments, compatibility problems with Excel or CSV files, and a lack of intuitive bulk data handling.

## EZO EAM Pricing and Plans

EZO EAM has four plans. Essential is $44.75/mo billed monthly. Advanced is $52.25/mo billed monthly. Premium is $57.50/mo billed monthly. Custom Enterprise is custom-priced.

Free trial

Essential

$44.75

per month

For 100 items, Unlimited Users. Value Included: Up to 5000 Stock Units Asset tracking & checkouts Multi-location support Barcode & QR labels Mobile app…

Essential plan includes:

-   Alerts
-   Asset Tracking
-   Reservations
-   History Tracking
-   Location Management
-   Inventory Management Module
-   Services & Maintenance
-   Vendor Management
-   Reports & Analytics
-   Employee Offboarding
-   Arbitration
-   Basic Reporting
-   100 items
-   Unlimited users
-   Up to 5000 Stock Units
-   Barcode & QR labels
-   Mobile app

Advanced

$52.25

per month

For 100 items, Unlimited Users. Everything in Essential Plan plus: Up to 15,000 Stock Units Custom fields & reports Team-based access controls Purchase orders & audits Scanner & RFID support…

Advanced plan includes:

-   Basic Reporting
-   Advanced Reporting
-   Alerts
-   Reservations
-   Purchase Orders
-   Basic service tracking
-   Up to 15,000 Stock Units
-   Scheduled Services
-   Custom Fields (All Modules)
-   Carts
-   Asset Tracking

Premium

$57.50

per month

For 100 items, Unlimited Users. Advanced plus: Up to 30,000 Stock Units Self-serve Request Portal & GPS integrated tracking Automations & integrations Utilization & ROI insights AI-powered features CMMS add-on…

Premium plan includes:

-   Advanced Access Control / Custom Roles
-   AI-powered features
-   Up to 30,000 Stock Units
-   CMMS Add-on
-   SSO & Google Workspace Integration
-   Work Orders and Project View
-   Service Desk Integrations
-   Reservations
-   Purchase Orders
-   Maintenance
-   Custom Substates
-   Carts

Custom Enterprise

Custom Quote Available

Custom Operations Hub that Connects People, Projects & Equipment for Enterprises

Custom Enterprise plan includes:

-   Scheduled Services
-   Custom Workflows
-   Enterprise-grade CMMS
-   Advanced Reporting
-   Alerts
-   Global Private Cloud Option
-   Maintenance
-   Purchase Orders
-   Reservations
-   SSO & Google Workspace Integration
-   Dedicated Account Manager
-   Rent-in equipment tracking
-   Telematics + usage intelligence
-   Project Integrations
-   Central dispatch & scheduling
-   Mobile App: Offline Mode
-   Advanced project & task views
-   Work Orders and Project View
-   Advanced Access Control / Custom Roles
-   Everything in Premium Plan
-   Service Desk Integrations

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does EZO EAM pricing compare to alternatives?

EZO EAM's starting price is $44.75/month. Explore how its pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| EZO EAM4.6[(1,546)](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/reviews/) | $44.75 /mo | Available | Not available | 4.6 |
| [Sortly](https://www.softwareadvice.com/inventory-management/sortly-pro-profile/)4.5[(958)](https://www.softwareadvice.com/inventory-management/sortly-pro-profile/reviews/) | $49.00 /mo | Available | Available | 4.3 |
| [MaintainX](https://www.softwareadvice.com/cmms/maintainx-profile/)4.8[(1,080)](https://www.softwareadvice.com/cmms/maintainx-profile/reviews/) | $25.00 /user/mo | Available | Available | 4.7 |
| [Limble](https://www.softwareadvice.com/cmms/limblecmms-profile/)4.8[(757)](https://www.softwareadvice.com/cmms/limblecmms-profile/reviews/) | Pricing available upon request | Available | Not available | 4.7 |
| [UpKeep](https://www.softwareadvice.com/cmms/upkeep-profile/)4.6[(1,331)](https://www.softwareadvice.com/cmms/upkeep-profile/reviews/) | $20.00 /user/mo | Available | Not available | 4.5 |

EZO EAM4.6[(1,546)](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/reviews/)

* * *

Starting price

$44.75 /mo

Free trial

Available

Free version

Not available

Value For Money

4.6

-   [Sortly](https://www.softwareadvice.com/inventory-management/sortly-pro-profile/)4.5[(958)](https://www.softwareadvice.com/inventory-management/sortly-pro-profile/reviews/)
    
    * * *
    
    Starting price
    
    $49.00 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.3
    
-   [MaintainX](https://www.softwareadvice.com/cmms/maintainx-profile/)4.8[(1,080)](https://www.softwareadvice.com/cmms/maintainx-profile/reviews/)
    
    * * *
    
    Starting price
    
    $25.00 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.7
    
-   [Limble](https://www.softwareadvice.com/cmms/limblecmms-profile/)4.8[(757)](https://www.softwareadvice.com/cmms/limblecmms-profile/reviews/)
    
    * * *
    
    Starting price
    
    Pricing available upon request
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.7
    
-   [UpKeep](https://www.softwareadvice.com/cmms/upkeep-profile/)4.6[(1,331)](https://www.softwareadvice.com/cmms/upkeep-profile/reviews/)
    
    * * *
    
    Starting price
    
    $20.00 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.5
    

## EZO EAM Features

-   Popular features found in Asset Tracking
    
    Activity Tracking
    
    Asset Lifecycle Management
    
    Audit Trail
    
    Check-in/Check-out
    
    Depreciation Management
    
    Equipment Tracking
    
    Inventory Management
    
    Maintenance Management
    
    Mobile Access
    
    Search/Filter
    
    Work Order Management
    
-   More features of EZO EAM
    
    Access Control
    
    Accounting
    
    Accounting Integration
    
    Ad hoc Reporting
    
    API
    
    Approval Process Control
    
    Approval Workflow
    
    Asset Accounting
    
    Asset Assignment
    
    Asset Categorization
    
    Asset Images
    
    Asset Kitting
    
    Asset Library
    
    Asset Planning
    
    Asset Tracking
    
    Assignment Management
    
    Audit Management
    
    Automated Scheduling
    
    Backup and Recovery
    
    Barcode Generation
    
    Barcode/Label Management
    
    Barcode Printing
    
    Barcode Recognition
    
    Barcode/Ticket Scanning
    
    Barcoding/RFID
    
    Batch Printing
    
    Batch Processing
    
    Billing & Invoicing
    
    Budgeting/Forecasting
    
    Budget Tracking
    
    Calendar Management
    
    Calibration Management
    
    Catalog Management
    
    Categorization/Grouping
    
    Chatbot
    
    Checklists
    
    Collaboration Tools
    
    Commercial Properties
    
    Communication Management
    
    Compliance Management
    
    Compliance Tracking
    
    Conferences/Conventions
    
    Contractor Management
    
    Cost Tracking
    
    Customer Database
    
    Customization
    
    Data Import/Export
    
    Data Visualization
    
    Demand Forecasting
    
    Digital Signature
    
    Dispatch Management
    
    Disposal Management
    
    Document Management
    
    Document Storage
    
    Electronic Signature
    
    Equipment Maintenance
    
    Equipment Management
    
    Exhibit/Vendor Management
    
    Expiration Date Management
    
    Facility Asset Management
    
    Facility Management
    
    Fixed Asset Management
    
    For AEC Industry
    
    Forecasting
    
    For Mechanical Equipment
    
    For Medical Purposes
    
    For Schools
    
    For Small Businesses
    
    Funding Source Tracking
    
    Geographic Maps
    
    GPS
    
    Historical Reporting
    
    Image Management
    
    Incident Management
    
    Incident Reporting
    
    Inspection Management
    
    Inventory Auditing
    
    Inventory Control
    
    Inventory Labels
    
    Inventory Optimization
    
    Inventory Replenishment
    
    Inventory Tracking
    
    Invoice Management
    
    IT Asset Management
    
    Item Management
    
    Job Management
    
    Job Tracking
    
    K-12
    
    Kitting
    
    Label Designer
    
    Labeling
    
    Label Printing
    
    Label Templates
    
    Labor Management
    
    License Inventory
    
    License Tracking
    
    Location Tracking
    
    Maintenance Scheduling
    
    Manufacturing Inventory Management
    
    Materials Management
    
    Monitoring
    
    Multi-Channel Management
    
    Multi-Currency
    
    Multi-Location
    
    Multiple Projects
    
    Offline Access
    
    Ordering Automation
    
    Order Processing
    
    Order Tracking
    
    Packaging
    
    Parts Management
    
    Predictive Analytics
    
    Predictive Maintenance
    
    Preventive Maintenance
    
    Product Identification
    
    Product Labels
    
    Purchase Order Management
    
    Purchasing & Receiving
    
    QR Code Printing
    
    QR Codes
    
    Quotes/Estimates
    
    Real-Time Data
    
    Real-Time Monitoring
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Receiving
    
    Recurring Appointments
    
    Reminders
    
    Reorder Management
    
    Reporting/Analytics
    
    Reservations Management
    
    Residential Properties
    
    Resource Allocation
    
    Retail Inventory Management
    
    Returns Management
    
    Returns Tracking
    
    RFID Scanning
    
    Role-Based Permissions
    
    Routing
    
    Safety Management
    
    Sales Reports
    
    Scheduled/Automated Reports
    
    Scheduling
    
    Serial Number Tracking
    
    Service History
    
    Service Request Management
    
    Shipping Labels
    
    Shipping Management
    
    Spatial Analysis
    
    SSL Security
    
    Status Tracking
    
    Stock Management
    
    Summary Reports
    
    Supplier Management
    
    Supply Chain Management
    
    Supply Management
    
    Tagging
    
    Task Scheduling
    
    Technician Management
    
    Template Management
    
    Third-Party Integrations
    
    Trial License
    
    Usage Tracking/Analytics
    
    User Management
    
    Utilization Reporting
    
    Vendor Managed Inventory
    
    Vendor Management
    
    Warehouse Management
    
    Warranty Tracking
    
    Weddings/Parties
    
    Workflow Automation
    
    Work Order Creation
    

## EZO EAM Integrations

JIRA Service Management

Integration rated undefined from -1 review

OneLogin

Integration rated undefined from -1 review

Zapier

Integration rated undefined from -1 review

Trackunit

Integration rated undefined from -1 review

QuickBooks Online

Integration rated undefined from -1 review

Samsara

Integration rated undefined from -1 review

See all 16 integrations

## EZO EAM User Reviews

## EZO EAM customer ratings

- Overall rating: 4.6/5
- Total reviews: 1,546

### Rating distribution

- 5 stars: 1,011 reviews (65%)
- 4 stars: 458 reviews (30%)
- 3 stars: 64 reviews (4%)
- 2 stars: 9 reviews (1%)
- 1 star: 4 reviews (0%)

### Secondary ratings

- Ease of use: 4.4/5
- Value for money: 4.6/5
- Customer support: 4.6/5
- Functionality: 4.5/5

---

### Make it EZ With EZO!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Construction
- Company size: 10000+ employees
- Product usage: 3-5 years · daily
- Reviewed: August 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, I’ve had a really positive experience with EZO. It’s easy to use, keeps things organized, and makes everyday tasks much more manageable. I like how the platform brings everything together in one place and helps save time. Once you get familiar with the features, the workflow feels pretty smooth and straightforward. There’s a little learning curve in the beginning, but it’s worth it. Overall, EZO has been a reliable and convenient tool that I’d definitely recommend.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I’ve had a really great experience with EZO! It’s easy to use, keeps everything organized, and makes managing day-to-day tasks much simpler. I really like how intuitive the platform feels and how it helps save time without adding unnecessary complexity. The overall experience has been smooth and reliable, and it’s quickly become a useful part of my workflow. Definitely a solid choice if you’re looking for a convenient, user-friendly solution!

#### Cons

One small downside with EZO is that there can be a bit of a learning curve when you first start using it. With so many features and options available, it may take some time to figure out where everything is and get comfortable with the workflow. It’s not a huge issue once you get familiar with the platform, but the initial setup and learning process could be a little smoother.

---

### EXO is great

- Overall rating: 5/5
- Reviewer: Meenu R.
- Industry: Medical Practice
- Company size: Self-Employed
- Product usage: less than 1 year · monthly
- Reviewed: August 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My over all experience is soo good. I really impressed with its customer support,I love its implementation and easy of use.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

EZO is very great with email notifications it’s also very powerful for Sort bugs and issues.it’s very easy to use too.I really like all the features of it

#### Cons

Seriously I really don’t find anything that I don’t like about EZO. I feel everything is great in it.

---

### Efficient Asset and Document Management with a Smooth Learning Curve

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Computer Software
- Company size: 11-50 employees
- Product usage: less than 1 year · weekly
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, my experience with EZO has been positive. It provides a reliable and organized system for managing assets and documents, making it easier to track information in one place. The platform is fairly easy to use once you become familiar with its structure, and the setup process is straightforward. I found the document management and file upload features particularly useful, as they help keep records well-organized and easily accessible. The storage system is also efficient for day-to-day operations, and customer support has been helpful when needed. While there is a small learning curve for some of the more advanced features, the platform generally offers good value for money and improves overall workflow efficiency

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

What I liked most about EZO was how easy it is to manage assets and documents from a single platform. The setup process was straightforward, allowing our team to get started quickly without extensive training. The interface is intuitive and easy to navigate, making daily tasks efficient even for new users. EZO offers good value for money considering the range of features available. The document management capabilities are especially useful, with convenient file upload options and organized storage that make it easy to keep records accessible and up to date. Customer support has also been responsive and helpful whenever assistance was needed. Overall, EZO provides a reliable solution for asset tracking and document management, helping improve organization and productivity across the team.

#### Cons

While EZO is generally easy to use, some advanced features can take time to learn and may require additional training for new users. The reporting and customization options, although powerful, can feel overwhelming at first. Additionally, certain workflows could be streamlined further to reduce the number of clicks needed for routine tasks. However, these are relatively minor concerns and do not significantly impact the overall effectiveness of the platform.

---

### Not rocket science

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Architecture & Planning
- Company size: 51-200 employees
- Product usage: a free trial · daily
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It feels like a smart mid-tier tool. Its simpler, affordable and easy to adapt to, but it has its limitations.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

If your business relies heavily on tools, equipment and maintenance, then EZO is a great option. My firm enjoys the cloud-based use accesible from multiple locations.

#### Cons

The downside of working in multiple locations, is that if you have spotty connection the product productivity fades along with it, but the mobile app helps with that.

---

### Its quite easy to use

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Construction
- Company size: 11-50 employees
- Product usage: 1-3 years · daily
- Reviewed: November 2023
- Review source details: This review was submitted organically. No incentive was offered

it took a while to figure out but once I did, it became easy

#### Ratings breakdown

- Ease of use: 3/5
- Functionality: 3/5

#### Pros

Easy for assets and inventory management

#### Cons

You can't change the initial price so if you make a mistake you would have to delete the item and re-add it

---

### Great system, all in one!

- Overall rating: 5/5
- Reviewer: Mones S.
- Industry: Hospitality
- Company size: 501-1000 employees
- Product usage: less than 1 year · daily
- Reviewed: February 2025
- Review source details: This review was submitted organically. No incentive was offered

Very good, from purchasing and setting up it was very easy.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I like how easy it is but also, I love how detail and the amount of options it has.

#### Cons

A lot of scenarios that we need to use EZoffice for they are still testing or implementing them.

---

### EASE OF USE

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Construction
- Company size: 201-500 employees
- Product usage: 1-3 years · weekly
- Reviewed: September 2019
- Review source details: This review was submitted organically. No incentive was offered

Easy, fast, good looking interface. For our uses, it allows fluid communication between myself and other admins in other cities.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The software is very intuitive. For inventory management I have seen nothing easier to work with. The barcode scanning is very convenient for our sales team to check out a piece from our inventory.

#### Cons

I would like to start on the dashboard. I feel like it takes a few too many clicks to get to my groups for entering a new asset into the system. This is a minor issue.

---

### Needs Improvement in Customer Service

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Restaurants
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: May 2025
- Review source details: This review was submitted organically. No incentive was offered

My overall experience with EZO was mixed while the platform had potential, the poor staff service affected my satisfaction.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 1/5
- Functionality: 1/5

#### Pros

I liked EZO easy to-use interface and helpful features for tracking and managing assets effectively.

#### Cons

What I liked least about EZO was the poor customer service and unhelpful attitude from some of the staff, which made it frustrating to resolve issues quickly.

#### Vendor response

Thank you for sharing your feedback. We’re sorry to hear that your experience with customer service did not meet expectations. Providing timely and helpful support is extremely important to us, and we would appreciate the opportunity to learn more about the situation and address any unresolved concerns.

Replied June 2026

---

### A remarkable experience with EZO software.

- Overall rating: 5/5
- Reviewer: Ggringeri J.
- Industry: Higher Education
- Company size: 1001-5000 employees
- Product usage: 3-5 years · daily
- Reviewed: April 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Generally my experience with Enzo has been great. The software has ensured Seamless execution of processes. Customer services of the product are also great.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Comprehensiveness of the product and availability of a straightforward interface. Simplicity of the software especially in implementation makes it Ezo the best choice for low income organisations and businesses.

#### Cons

I have not seen any disadvantage during implementation of the product. It is a great tool.

---

### Not user friendly

- Overall rating: 3/5
- Reviewer: Verified Reviewer
- Industry: Automotive
- Company size: 51-200 employees
- Product usage: 3-5 years · daily
- Reviewed: February 2025
- Review source details: This review was submitted organically. No incentive was offered

It is more of a hindrance than helpful to access and order material.

#### Ratings breakdown

- Ease of use: 3/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

If you have the AkzoNobel code or the Asset # you can easily find the raw material or finished good product.

#### Cons

If the Asset number or AkzoNobel code is not accessible, it is more difficult to find the product on EZOffice, also when I'm looking for an active product that we have at our facility, everything is showing up including retired items.

#### Vendor response

Thank you for your feedback. We appreciate your comments regarding search functionality and item visibility. Ensuring that users can quickly locate the right assets is a priority, and insights like yours help us refine search and filtering capabilities.

Replied June 2026

---

Showing 1 - 10 of 1546 Reviews

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