Powerful, but with quirks

Changing the Game

EZ Office has allowed us to track our spending, use, and overall asset inventory on a whole new level. It gives us a centralized place to have old designs, quantities and use history stored. Our systems, procedures, and product has been able to evolve and live on past individuals with the help of EZ Office. Unless I'm mistaken, the biggest feature that's missing is simply the ability to purchase EZ for a company and then add different departments/teams. That would be wonderful for the different facets of a university and all that we collectively use in terms of materials and promotional items.

Pros

-Single sign on capability -Non sign-in users -Multiple locations for inventory -Scanner integration -Label maker template

Cons

-It can be a little hard to get lost in the advanced setting if you're not using many features. -The inability to turn certain features/fields off -Aesthetics on the user interface -The lack of white papers/webinars that offer live and up to date case studies or example uses -The mobile app isn't entirely user friendly and in some ways does not mirror the desktop version.

Great product for our company's needs.

Pros

It makes it very easy to sign equipment out and let other employees know who has is and what customer site they are at with it.

Cons

I think a Push Notification system could be really beneficial for users.

As a new user who has never used similar software, I have many criticisms

Pros

It is very helpful to be able to look up an asset by serial number, asset id, comments, etc.

Cons

I find it difficult to process multiple assets at once. For example, when printing tags if the batch is not easily filtered it is difficult to get everything on one download. If I want to print various tags that have nothing in common to filter by then I will have to print each one individually. It has created a situation where a missed asset number will just be abandoned and left in the retired state indefinitely. The function of check in and out has also been abandoned by my company due to the limits on members that can be added as well as the difficulty of keeping up with who should be added or deleted. It has made more sense to note in the comments who has checked out an asset because its far easier to implement and manage. Another note, we have assets that are IT related and non-IT related. It would be very helpful to be able to separate these into groups that may be associated with the admin account related to each department.

Simple solution to help track assests

This is a simplified program, great for easy set up. We unfortunately needed a different software program that could be used in the field, have GPS and could provide the tags and trackers. Great customer service, and the price is excellent for what it is.

Pros

Great customer service, affordable, and fairly easy to use.

Cons

Needs more tracking features, and the ability to integrate other software such as GPS