FTMaintenance Select vs MAPCON
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.1 / 5
3.8 / 5
Value for Money
4.1 / 5
4.2 / 5
Customer Support
4.5 / 5
4.6 / 5
Functionality
4.1 / 5
4.1 / 5
Last Review Written
October 2, 2019
November 24, 2021
Pros/Cons
Pros
- I have been pleased with the software and all my contact with support has been positive.
- I believe once it has all the data input, it will work great. The customer service is outstanding.
- Flexibility to create reports. With only a few exceptions I like the SQL database structure making fun and easy to create powerful, professional-looking reports.
Cons
- When I first generated reports I found the reports that shipped with FTMaintenance lackluster and limited. They were missing data fields that I needed to display for the sake of the company.
- It can be a bit confusing to navigate at first.
- E. Entering the wrong equipment number during creation of a work order from the quicklist in DM will often limit the equipment available to select later.
Pros
- It does everything that I need, it's perfect for our small company, yet can upgraded and customised to accommodate growth. And best of all, very reasonably priced.
- The Report menu and the ability to create/edit reports to fit everyone's needs was very good. The menus were very functional, they were easy and quick to move through.
- In fact, in working with them, they have released new versions that have included suggestions we made to them. It's a good product with great support, would recommend to others.
Cons
- Reports can be confusing to navigate what you are looking for.
- Our current software is very outdated, as it is almost impossible to access from off site. It is very costly to upgrade to the newer web based version.
- You can not type in fields, you have to use the drop down key.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
