Housecall is perfect for the non technical company that needs simplicity and effectiveness.

Housecall Pro helps facilitate the scheduling, dispatching and invoicing of all our customers. Easy to use and it is nice to have a data base, historical record of each customer to easily go back to.

No real problems but the interface is kind of boring. But that is just being nitpicky.

IT's been great the staff is very help the training is great and everyone is helpful and friends.

I like ease of use, price and the great customer service & support. I had looked at & tried other software but this one fit all of my needs.

I love the email automation. I set up follow up emails to customers after a certain amount of time and the return has been awesome.

Great company and all employees are super helpful and nice. They respond quickly even in the evenings and weekends when there is a major issue.

It is easy to use and they have nice features just like other good dispatching softwares.

Users on Facebook complained the software lags and cannot find customers in database for 5 minutes because of the the large number of customers in their system.

So far I love how easy it has been to use and the support is absolutely amazing. Its so nice to know when I am out in the field I can manage everything from my app.

HCP is the best software for a great price to help our continued growth and success.

Ease of use and integration of all aspects of a service driven business. Communication with customers is smooth and flawless.

I HIGHLY RECOMMEND house call pro!!! Revenue is up over 200% and makes it so easy to track conversions. Estimates and invoicing is so easy and seamless.

I have trouble when I  have more than one customer with the same first and last name. Also, there is an issue where you only have the option of homeowner and business, but nothing for tenant.

Interface with Quickbooks is great - when there is any kind of integration problem, I get the notification and it tells me what I need to do to resolve. The support team has been awesome throughout.

Customer Service is outstanding and tech support is the best. This is a very professional group of people that really care about their customers.

My business just keeps on growing and with all the integration with other apps, it helps you get the jobs done and keeps your customer smiling even after you left.

Great experience, user friendly for my technicians out in the field, lots of features for tracking information - so far so good - love the software.

We really like that they automate so many features for you. Their online support is phenomenal, it seems like they really are looking out for your business.

They exemplify the idea that if their clients are successful then their business is successful.

I can go on and on and the best part is it is so easy to learn and use. The customer service is outstanding.

Great platform, great customer service, and easy to use. Perfect for small business.

When the system goes down we are lost until it comes back up. This has only happened a few times in the last few years though.

I appreciate the constant growth and expansion. Always looking to customers for a better experience.

Its easy to use, frequent updates and new features, extremely helpful customer service, Great Facebook community to help each other, its worth every penny.

I love the integration with the other platforms I use for my business. Scheduling and communication with my clients is fantastic.

I truly enjoy using this software and enjoy the ease of transferring from my previous way of servicing clients.

Decision killer was the inability for expense tracking. This was a no go and I terminated the trial.

Easy to use from Day 1 and it's quick and easy for new employees to learn. One of the best things is the customer service.

I am the kind of person who thrives on improvement. This company has been quite timely in their approach to ease of use and customer satisfaction.

The experience that I have with House pro is amazing what i love is if I have any question someone is always there to help.

We lost some higher end functions in the software switch. We lost the multiple option quotes (housecall already resolved this now).

Has to be close to the worst interfaces for a company just because of the lack of customer support.

Fantastic software that is produced by a company that is very responsive and engaged with customers.

Their customer service is great, there is always someone willing to help me when I get in a jam and need help quickly. The software is easy to use and learn.

From taking the decision to having it running, no more than a week passed by.

Simple is key and that's the main adjective to it. KISS: Keep it Simple and Straightforward fits this software perfectly.

I like it because it is simple, efficient and reliable.

The strengths of this software are that it is very easy to implement and to use. It is easy to onboard service providers.

As said above, the reporting of problems is often a bottleneck in traditional systems whereby one will see the problem and will have to call/email/ or phone the helpdesk to report it.

Integration with our existing CAFM is possible but the overlap of functionalities has made it difficult for our IS teams to draw the line.

Ease, simplicity, efficiency , scalable , geotag , easy to implement , simple ergonomics , Advice and manager web service.

Easy to use and easy to integrate with other softwares.

It is easy to setup the product and to deploy it. Mobile applications are very useful.

We have several offices and Urbest helps us centralize all requests and act as efficiently as possible. This is very important for our teams.

On voudrait pouvoir tout gérer dans Urbest , ou au moins aussi facilement que dans ce logiciel.

Difficult to fault this software. Yes maybe it doesn't have all the features of a Maximo (IBM) or Planon but do we need these features.

We highly value the ease of use and its simple integration into our work environment.

The simplicity, user friendliness, modern approach and workflow. It makes FM so simple it's a surprise that we didn't already switch to it.

Very easy to use, our team is very happy to use this software daily.

Customers are more satisfied. The property manager it lso is benefitting.

And that is the essence of a good system where the whole community is involved and one can see how her/his issue is resolved in near real time.

The gain of time Urbest provides is very impressive.

We were able to bring a single Customer service, we improve communication on intervention request from our customers. The traceability is much better.

US Dollar

Housecall Pro is a cloud-based field service management app for service professionals to automate workflows and streamline technician dispatch. This solution includes a native mobile app and complementary web portal and serves a wide range of industries, such as carpet cleaning, window cleaning, plumbing, electrical, HVAC, and more.

Housecall Pro allows service businesses to forego paperwork in favor of digital automation. HouseCall Pro offers features such as Quickbooks Desktop & Online integration, job scheduling with GPS tracking, dispatching, payment processing, estimates, automated receipts and invoices, real time customer notifications, text message capabilities, automated postcards and email marketing automation.

Clients can book services via HouseCall's online booking functionality, communicate through a centralized messaging system and make online payments.

The mobile app can be accessed on both Android and iOS devices. There is a free version for single owner/operators, which offers many of the core features of the paid version. Premium pricing is based on the number of users, and an enterprise license is also available.

This solution is available across the U.S. and Canada.


LongDescription

International Moves

Labor Rates

Employee Management

Work Order Creation

Electronic Payments

Invoice History

Status Tracking

Payment Processing

Subcontractor Management

Real-time Scheduling

Mobile Alerts

For Locksmiths

Time Tracking

Access Controls/Permissions

Activity Tracking

SMS Messaging

Dispatch Management

Progress Tracking

Job Costing

Real-Time Monitoring

Bank Reconciliation

Mobile Payments

Contract/License Management

Electronic Signature

Project Billing

Client Database

Group Scheduling

Credit Card Processing

Invoice Management

Project Management

Approval Process Control

Customizable Invoices

Communication Management

Customer Accounts

Customer Database

Recurring Appointments

Job Management

Calendar Management

Collaboration Tools

Assignment Management

Geographic Maps

Scheduling

Data Import/Export

Mobile Signature Capture

Multi-Location

Self Service Portal

QuickBooks Integration

Audit Trail

Availability Indicator

Technician Management

Booking Management

Lead Management

File Storage

Email Marketing

Mobile Access

Online Payments

Online Invoicing

Real-Time Data

Fleet Management

Routing

Historical Reporting

Bid Management

Military/GSA Moves

Marketing Automation

Client Portal

Preventive Maintenance

Sales Tax Management

Real-Time Notifications

Commercial/Industrial

Service History

For HVAC Companies

Workflow Management

Real-Time Updates

Email Management

Local Moves

Budgeting/Forecasting

Activity Dashboard

Alerts/Notifications

Online Booking

Equipment Maintenance

Work History

Reminders

Invoice Creation

Time & Expense Tracking

Automated Scheduling

Estimating

For Commercial and/or Industrial Electrical Contractors

Chat/Messaging

For Pest Control Companies

Availability Management

Work Order Management

Customizable Templates

Calendar Sync

Property Layouts

Mobile App

Job Scheduling

Billing & Invoicing

Customer Management

Receipt Management

Mac OS

Web browser (OS agnostic)

Windows 8

BASIC PLAN: $49/month billed annually - 1 User
Features: Scheduling, Invoicing, Estimates + Reviews + Real-Time Dispatching + Mobile Payment Processing + Reporting + Google Calendar Integration + Customer Financing + HouseCall Customer Booking App + Email Support

ESSENTIALS PLAN: $129/month billed annually - 1-5 Users
Features: All features from BASIC PLAN + Online Booking + Employee Time Tracking + Unlimited Email Reminders + $0.86 Postcard Marketing + Company In-App Chat + QuickBooks Desktop & Online Integration + Live Chat Customer Support

MAX PLAN: $279/month billed annually - 1-8 Users
Features: All features from ESSENTIALS PLAN + Customizable Reports + Employee GPS Map Tracking

MAX+ PLAN: Contact for pricing - 15+ Users
Features: All features from MAX PLAN + Advanced Reporting + Strategic Account Manager

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

Housecall Pro

Live Online

Webinars

Documentation

Videos

Urbest is a collaborative software that helps teams to organise communication, tracking, management and evaluation of tasks for general services and maintenance.
Get rid of emails, SMS and other spreadsheets by putting all your tasks in Urbest. The calendar will help you plan the workload of your teams.

Urbest checklists allow you to share control routines (monthly, yearly...) and, for example, to respect your regulatory controls.
The indicators generated instantly can be exported and allow you to set up action plans. 

Finally, the possibility of integrating documents and files into Urbest enables your teams to be efficient by having the right information at all times.


Urbest saves 30 to 90 minutes per day thanks to easy access to information, task automation and automatic reminders.

Urbest means : 
- 200+ hours saved per year per person;
- 250,000 people served;
- 5.5 million m2.


Support Ticket Management

Real Time Analytics

Surveys & Feedback

User Management

Claims Tracking

Task Scheduling

Payor Management

Contact Management

Performance Metrics

Maintenance Management

Tenant Tracking

Multi-Channel Communication

Queue Management

Forms Management

For Schools

Residential Properties

Asset Tracking

Inspection Management

Quality Control Management

Accounting Integration

Incident Reporting

Tenant Portal

IT Incident Management

Contractor Database

Alerts/Escalation

Pricing starts from $600 per year. Contact Urbest for more information.

Housecall Pro vs Urbest

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