It is easy to start using the kickserv system, especially since they have such a phenomenal support staff.

Great company, excellent support staff and all round quite a good system for our needs.

The help desk is super responsive. The software is really quite intuitive, and the time to get it up and running with the help desk's help is only a few days.

Doing invoices, when you forget to select the purpose of the job (Labor, material, etc) you end up losing the information and then you have to go back to notes to put it back in.

Our business is pretty excited about growing with Kickserv and we really look forward to becoming more professional, efficient and profitable with Kickserv.

It includes everything you need, from A-Z. The customer support was amazing and it is highly customizable.

Price and ease of use are good, I like this new vesion so much more than the older version wish I could have changed over earlier.

Kickserv is EXCELLENT at time stamping everyone's move. I like that I can see when a customer viewed an invoice or estimate.

Mobile app has great features, QuickBooks desktop integration is a plus, ease of reports.

Once a contact is in, I can't edit the contact information, which is a pain when we have multiple customers from the same overall client company.

Updating the formatting makes our invoices unprofessional now.

We love that it is capable with our QuickBooks keeping our books stright is very important to us.

This has great integration with quickbooks online. Would like to see more integration with 3rd party forms.

Quickbooks and Kickserv sync is fantastic. GCS highly recommends Kickserv and we thank them for creating a product that is not only affordable but very functional.

The features that are most important are the maps to better route the techs, its simple, and i hardly ever have any issues.

Very happy and attribute the program to our continued success.

I just can't say enough about the great customer service. Their tech support has just been awesome, and their price point is great compared to other software I have investigated.

Experience has been good, it has really improved our flow of information in the office.

The time tracking feature isnt as expected. I thought it would be more automatic less user input, leads to more mistakes.

KickServ gives my company the ability to organize information in a location accessible from anywhere. We have easy access and we capture more revenue while providing better service.

The software has multiple facets that work great if you have a service business like mine. The integration with Quickbooks.

Ease of use for invoices as a template, all invoices look the same for every client. Easy to adjust line items and pricing as needed.

Next is that when there is an error, there is no clear explanation as to what the error is. The program seems to tell me that there is an error, but that's it.

We have been using the program for about a year, and it is for sure better than other programs that we have used in the past. ANd the ease of talking to a real person in tech support is WONDERFUL.

I like that it is very user friendly and easily customazible.

Can upload multiple photos at the same time, make them shareable and also can save notes.

I love the feature where we can send invoice and payment link through email and text.

Easy to use, easy to learn, simple, intuitive (for me).

The biggest benefit is efficient use of my time.

Kickserv is really easy to use, great support from the guys to help resolve any issues.

I love the reports feature as well. We utilize the API to create orders automatically saving a tremendous amount of time.

Being able to schedule multiple technicians and amend the calendar as things change is huge. Our guys have iPads and can access the program anywhere so we're all looking at the same data.

Editing is difficult unless I  add in the notes file. Prone to mistakes since the cursor is too sensitive causing errors and much lost time.

It’s very easy to use and does great for myself and all my coworkers.

The benefits are storing our projects. I like that it syncs to quick books.

So as far as what a client owes gets supper confusing.

The ease of use and ability to sync with Quickbooks (although not seamlessly) are the best attributes. The search feature and ability to use custom fields are nice to have.

The technicians cannot see the description of charges in the itemized list of charges while using the mobile app on their phones.

Because Kickserv is so large and sandbox, it was difficult to learn all the options and tailor them to my unique business.

QuickBooks integration is seamless. The ease of program and the bonus low-cost is amazing.

It was great that our HVAC techs plumbers were able to fill out an invoice right at the job and the customer could immediately pay it. The GPS Feature is also great.

Use this program every day at work, frustrating every day.

Most issues I have had Ashcom has fixed. Other problems have been how we use it not the software.

Easy to use and a very helpful service support.

My experience with inventory has shown that any problems are usually with the user not with the software. Be consistent and through with how you enter information, this will pay off in the long run.

I love the ease of use, but there are a lot of functions that I would like to have. Attachments on the tools screen.

The receivers are for some odd size paper and are laid out in a way that wastes a lot of paper. Each time we print one we have to take extra steps so it will print in a usable/readable manner.

We absolutely love the software and customer support. The software has amazing features that really make doing my job easy.

I have had trouble with the software functioning properly from the start.

Is a great tool to manage your inventory once you get your training it will be more easy use.

Hands down purchasing Maintimizer has been one of the best decisions we have made in software over the last 10 years. The ASHCOM support staff  are great to work with.

Purchase orders are also laid out poorly and waste paper, why print one page when you can print three, right. Does Ashcom own stock in a paper company.

Our experience with the software has been fantastic, a lot of that was because of the training we received and the support we got from MaintiMizer during the start up and in the first month of use.

It can give you a lot of information and do many things. You do get a lot here and the reports generated have gotten much better.

Since we stopped doing work orders except for PMs. There are some things that it's won't do but maybe on the next version or update they may be included but nothing major.

We had the trainer come on site for several days and he worked with all of the users to get them comfortable with the software. This resulted in acceptance by everyone.

This software does what most people require from a CMMS system at a reasonable price. Service and communication from Ashcom are excellent.

It is so complex that someone evaluating it would have trouble unless there was someone who was familiar with it already.

Overall experience is good, worth the money paid for it.

It's nice you can put your equipment in and set up a schedule to automatically generate PM paperwork. I like that you can save SOPs to use for similar equipment.

Very usable for our needs at an affordable price. I like that we can use just the PM portion without having to populate the rest of the system.

New queries are difficult to handle but they can be defined by the user.

It's very easy to track how much time/money is spent on an asset to complete cost benefit analysis and figure out what we should fix and what we should replace.

Many useful features but $$ for training will be necessary.

If a person leaves the organization you are stuck with their records permanently. The same thing applies to machinery.

No con about this management and maintenance software.

Ability to maintain a history, run reports, create inventory parts lists and locations, create a good Preventive Maintenance program.

Having to click through 8 different pages to navigate a PM or a WO doesn't really make much sense as there are a lot of systems where this is contained on one page. Very difficult to navigate through.

It can be difficult to find some of the fields when you need to add something. There are issues with picking dates from the calendar.

It has been good, very helpful when I call and need help, training has been great.

US Dollar

Kickserv is a cloud-based field service management solution that provides small businesses, tools and functionalities, which help them to manage leads, estimates, team's schedules, jobs, invoices and payments.


Kickserv can be tailored to suit businesses in various industries that include cleaning services, plumbing, HVAC and electrical. It features contact management, billing and invoicing, work order management, driver scheduling, dispatching goods and more.


Kickserv provides users a custom user interface that allows them to monitor various aspects of their organization's workflows update and distribute invoices, monitor field technician status and more. The solution offers mobile applications for iOS and Android devices that help technicians and workers to send automated or custom job updates, notes and comments to the team in the office.


Kickserv supports integration with QuickBooks Online, QuickBooks Desktop and Xero. Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.



LongDescription

Employee Management

Work Order Creation

Electronic Payments

Payment Processing

Real-time Scheduling

Mobile Alerts

Time Tracking

Customizable Reports

Document Imaging

Activity Tracking

Equipment Management

Dispatch Management

Job Costing

Mobile Payments

Contract/License Management

Financial Management

Electronic Signature

Invoice Management

Communication Management

Customer Database

Recurring Appointments

Repair Tickets

Job Management

Calendar Management

Customizable Fields

Activity Management

Scheduling

Data Import/Export

Accounting

Self Service Portal

QuickBooks Integration

Availability Indicator

Opportunity Management

Technician Management

Booking Management

Lead Management

File Storage

Pesticide Usage Tracking

Mobile Access

Real Time Data

Routing

Bid Management

Resource Scheduling

Pest Activity Tracking

Client Portal

Preventive Maintenance

Service History

Email Management

Activity Dashboard

Invoice Processing

Alerts/Notifications

Automated Scheduling

Estimating

For Commercial and/or Industrial Electrical Contractors

For Pest Control Companies

Availability Management

Work Order Management

Customizable Templates

Mobile App

Job Scheduling

Billing & Invoicing

Customer Management

Accounting Integration

Interaction Tracking

Real Time Reporting

Customizable Branding

Photos/Images

Contact Database

Employee Scheduling

Online Time Clock

Equipment Tracking

Intake Management

Customizable Forms

Appointment Management

Payment Collection in the Field

Job Tracking

Warranty Tracking

Client Management

Quotes/Estimates

Drag & Drop

Customer History

Purchasing & Receiving

Third-Party Integrations

Appointment Scheduling

Maintenance Scheduling

Search/Filter

Online Booking

For Plumbing Industry

Email Alerts

Document Storage

Multi-Location

Work History

Reporting & Statistics

Reporting/Analytics

Marketing Automation

For Field Service

Workflow Management

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

A Free Trial is offered on all plans.

Free plan: up to 2 Users *must use the internal CC payments feature. 

Lite plan: up to 5 users $47/month with annual plan ($59/monthly) 

Standard plan: up to 10 users $95/month with annual plan ($119/monthly) 

Business plan: up to 20 users $159/month with annual plan ($199/month) unlimited + more features 

Premium plan: $239/month with annual plan ($299/month) unlimited + ALL features

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

Kickserv

Live Online

Webinars

Documentation

Videos

MAINTIMIZER from Ashcom Technologies is a computerized maintenance management system (CMMS) with integrated enterprise asset management (EAM) solution capabilities. 

MaintiMizer Web offers six modules for managing maintenance activities, each of which can be opened in the dashboards to keep important information centralized. MaintiMizer solutions include the complete set of modules to manage work orders, track inventory, vendor and purchase orders, preventive maintenance, and timecards. The solution seamlessly integrates with popular ERP systems like PeopleSoft, JD Edwards, SAP and Primax.


MaintiMizer is a scalable solution that can be customized to serve various industry verticals including manufacturing, food & beverage, automotive, construction and engineering.



Purchase Order Management

Status Tracking

IT Asset Management

Task Scheduling

Space Management

Key & Lock Management

Facility Management

Cost Tracking

Fixed Asset Management

Inventory Tracking

Vendor Management

Maintenance Management

Our software pricing model is dependent on number of concurrent users. As well as training options, data integration and consulting services. We build a quote based on your needs. 

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