OmTrak vs MaintainX

RATING:

4.2

(117)

OmTrak has 117 reviews and a rating of 4.2 / 5 stars vs MaintainX which has 556 reviews and a rating of 4.77 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (117)
4.8 (556)
Ease-of-Use
4 / 5
5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
February 13, 2020
April 3, 2024
Pros/Cons
  • Pros

  • It allows easy access in identification of all aspects of Facilities management ,providing a valuable input into meeting requirements for budget forecasting and asset prevention.
  • I found OmTrak so easy to use, when inputting information of the project I was working the help was always there.
  • Cons

  • Defects module was a bit slow to use. Creating new defects need to be streamlined.
  • You had to have an account to take the defect photos rather than multi engineers then uploading to a single account after the site inspection.
Read all user reviews
  • Pros

  • Great customer service, the app works seamlessly between the computer and the phones.
  • The overall simplicity of the program is very nice. Everything flows pretty well.
  • Cons

  • There are not many, if any negative thoughts I have for this app.
  • Sometimes when i start a problem report the page flips before I finish it.
Read all user reviews
Pricing Range
N/A
$
$
$
$
$
Product Demo
N/A
Product Screenshot
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2024

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
167 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos