Contentful Software

Contentful Software

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FrontRunners 2020

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About Contentful

Contentful, the leading content platform for digital-first business, helps over 30% of the Fortune 500 and thousands of brands around the world create and manage digital experiences for their customers across any channel. It enables greater speed and scale than traditional CMS solutions. Contentful unifies content in a single hub, structures it for use in any digital channel, and integrates seamlessly with hundreds of other tools through open APIs. With Contentful, you can bring your content anywhere using our APIs, completely customize your content structure all while using your preferred programming languages and frameworks. Companies such as Siemens, Plaid, Goodrx, Intercom, Notion, Staples and many others rely on Contentful’s platform. ...

Contentful Pricing

Community Plan (Free) Get your API keys and start hacking. Ideal for individual developers working on personal sites, hackathons, or philanthropic projects. Team ($489.00/month) Get started for free, then upgrade based on your project’s needs. Ideal for a small team building a digital project or two. Enterprise (Custom) Scale up a content platform to power one — or hundreds of — digital experiences. Grows with your needs, from one team or business unit to your whole organization.

Starting price: 

$489.00 per month

Free trial: 

Available

Free version: 

Available

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Contentful - apps installation, focal point

Contentful User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4.5

Showing 1 - 5 of 48 reviews

User Profile

Brett

Verified reviewer

Company size: 201-500 employees

Industry: Financial Services

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

June 2022

Robust and intuitive CMS platform

Pros

It has a simple user interface and a small learning curve. It provides a powerful open API integration that allows you to connect with any third party application. It makes it easy to configure our content workflow to fit today's needs. The tool also has editing options available for published content and preview of the changes made.

Cons

For new users navigating the pages is a bit tricky. It is necessary that they improve the pricing models and adapt them to the needs of the companies.

User Profile

Ali

Verified reviewer

Company size: 2-10 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
3

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

February 2021

Enterprise website management platform for organization’s with lot of data

In the few years that we have been working with various CMSs, Contentful has been very successful and one of the safest and most well-designed decisions is being made for your organization. They are both safe and have a great status.

Pros

I like Single Sign-On for easy and secure access of team members, It is also a great platform when you’ve got a lot of content and data for your organization and need a professional platform for categorizing your data in the shortest time. GraphsQL is great, and at last, Contentful is user-friendly and easy to understand for newbies.

Cons

Because a team is working on a project in a short amount of time and maybe working two or three shifts to edit the content of several people, a more professional and secure log is needed to record all events in detail.

Reasons for choosing Contentful

Very nice support and on time and more reasonable price according to current and future possibilities

Reasons for switching to Contentful

The content of a project was very large and the classification and synchronization of content with Cantenful are excellent.

Cesar

Company size: 51-200 employees

Industry: Internet

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
2

Customer support

out of 5
5

Functionality

out of 5

May 2022

Feature rich, dense and mature but watch out for the hidden quirks!

Feature rich, dense and feels mature. Still, the "not so great bits" of Contentful ended up being deal breakers and made us switch to other options on the market.

Pros

For editors and copywriters the experience was intuitive enough. All I can recall are some complaints about the asset picker. For developers, I loved that there's a certification exam and a curriculum. https://www.contentful.com/help/contentful-certification/ I did the exam and that helped me structure our projects in a way that reduced development complexity – and by extension, development costs for our clients. Other developers in our company who also took it share the same feeling.

Cons

The limits on how many content types you can have on a space. https://www.contentful.com/developers/docs/technical-limits/ Unless you're running the enterprise plan, chances are your team will quickly run out of content types. This makes working with a "component" based approach painful. For instance, if you wish to port an existing design system on a 1:1 mapping and don't have the enterprise plan you'll quickly run out of components. This was the case for one of our projects and it meant the development team had to prioritise which content types were actually critical enough to create – this frustrated both developers and the content team.

Reasons for switching to Contentful

Our client had a fixed contract with the service.

Matthew

Company size: 51-200 employees

Industry: Environmental Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
3

Value for money

out of 5
2

Customer support

out of 5
3

Functionality

out of 5

May 2022

Easy To Use But Limited

Overall easy but I’d recommend a Webflow or Wordpress as a more elegant toral solution for content management.

Pros

I use Contentful to manage content for our website. Editing text and starting new templates is intuitive. Uploading images is easy. In fact, I learned HTML coding through add and editing Staff bios. Publishing and editing content is also easy although it’s not clear why un-publishing still requires you to delete content from categories/buckets even though the content isn’t live.

Cons

The things I like least are the tools that I didn’t know exist. I didn’t know there were collaboration tools and I think image editing is limited. The UX on the platform itself is not good and features are buried.

Brent

Company size: 1 employee

Industry: Information Technology and Services

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Functionality

out of 5

April 2020

An Excellent CMS

Overall I find it a delight to work with. Highly recommended.

Pros

I love all the following: the Infrastructure as Code that allows me to define my models through software, the SDK that allows me to load or update content via automation, the apps that allow webhook integrations such as with Gatsby, Netlify and Github. Finally, I love that it is a SaaS offering where data backups and DB upgrades are not my problem!

Cons

Thee free tier allows me to make two CMS systems. It would be nice if the free tier offered, say, up to five. The first paid for tier feels pricey if all I need was simply that third "not-free" CMS. It would be great if they had a "per CMS" paid tier that allowed a third, fourth, fifth CMS (etc.) at $3.95/month each...or something like that.

Reasons for switching to Contentful

Maintenance on WordPress content is clumsy. In particular, the developer work-flow for WordPress is horrible.

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