About Contentful

Contentful is an API first, cloud-native content platform that enables medium to large-sized businesses to build digital experiences at scale. It allows teams to unify content in a single hub, structure it for use in any digital channel, and integrate seamlessly with hundreds of other tools through open APIs.

The platform comes with RESTful & GraphQL APIs to help developers integrate and deliver content across channels and customer journeys. Contentful is language and framework agnostic with 8 SDKs, and extensible with 15 app integrations and an App Framework for building custom apps. The content management UX is fully customizable to fit any workflow. Scheduled publishing, tasks, and comments make it easy for editors to manage content.

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Supported Operating System(s):

Web browser (OS agnostic)

42 Reviews of Contentful

Average User Ratings

Overall

4.44 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(26)

26

4 stars

(13)

13

3 stars

(1)

1

2 stars

(3)

3

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 42 results

December 2018

User Profile Picture

Brandon from SimplerYo Technology Limited

Verified Reviewer

Company Size: 11-50 employees

Industry: Translation and Localization

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Contentful is useful and wonderful

I'd like to recommand contentful as it is easy to use, and easy to config store data for develop a project.

Pros

stable, friendly configuration, data structure is clear, and have api auto configuration

Cons

navigation is a little bit tricky, like when duplicate an entity, it lost the original entity's position, so have to go back and track the entity again

February 2021

User Profile Picture

Ali from AZEREX LLC.

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

5.0

February 2021

Enterprise website management platform for organization’s with lot of data

In the few years that we have been working with various CMSs, Contentful has been very successful and one of the safest and most well-designed decisions is being made for your organization. They are both safe and have a great status.

Pros

I like Single Sign-On for easy and secure access of team members, It is also a great platform when you’ve got a lot of content and data for your organization and need a professional platform for categorizing your data in the shortest time. GraphsQL is great, and at last, Contentful is user-friendly and easy to understand for newbies.

Cons

Because a team is working on a project in a short amount of time and maybe working two or three shifts to edit the content of several people, a more professional and secure log is needed to record all events in detail.

Reasons for Choosing Contentful

Very nice support and on time and more reasonable price according to current and future possibilities

Reasons for Switching to Contentful

The content of a project was very large and the classification and synchronization of content with Cantenful are excellent.

April 2017

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: GetApp


Ease-of-use

1.0

Value for money

3.0

Customer support

2.0

Functionality

1.0

April 2017

Very inflexible when it comes to styling changes, use only if you have plenty of engineers

Pros

It is impossible for users to create elements that are totally out of line with the corporate design. Contentful also loads faster than many other CMS.

Cons

There isn't much I like about Contentful. It is impossible to copy entire pages without a lot of effort, which makes it very time-consuming to create new pages. While you can re-use existing elements, the problem is that if you change them, they are changed everywhere, and there is no way to just copy an element in order to use it as a new element (i.e., changes you make to it don't affect the element you copied). As others have mentioned before, it sometimes takes a quarter of an hour for changes you made to appear on the preview pages, which is just painful (Wordpress is pretty much instant). But by far the biggest pain is that there is no way for the user to simply access the CSS. We have to go back to our engineering team for every little tweak we want, even if it is just the padding of an element or the alignment of a certain style of text. Another issue I have is that it is hard to figure out where on a new page you are while you are editing it. Unlike Wordpress, where you can see the overall structure of your page elements clearly on an overview page, you can only see the rows of the page on the overview in Contentful - you have no idea what the structure inside each row looks like until you click on it. That means you're getting disorientated quite quickly as to where you need to click to edit element X of the page. Overall, I find Contentful terrible to use. It has a few benefits, but at least from a content management user experience those don't outweigh the significant downsides at all.

April 2020

Brent from AxisCode

Company Size: 1 employee

Industry: Information Technology and Services

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

April 2020

An Excellent CMS

Overall I find it a delight to work with. Highly recommended.

Pros

I love all the following: the Infrastructure as Code that allows me to define my models through software, the SDK that allows me to load or update content via automation, the apps that allow webhook integrations such as with Gatsby, Netlify and Github. Finally, I love that it is a SaaS offering where data backups and DB upgrades are not my problem!

Cons

Thee free tier allows me to make two CMS systems. It would be nice if the free tier offered, say, up to five. The first paid for tier feels pricey if all I need was simply that third "not-free" CMS. It would be great if they had a "per CMS" paid tier that allowed a third, fourth, fifth CMS (etc.) at $3.95/month each...or something like that.

Reasons for Switching to Contentful

Maintenance on WordPress content is clumsy. In particular, the developer work-flow for WordPress is horrible.

August 2019

User Profile Picture

Nick from Plexus Worldwide

Verified Reviewer

Company Size: 201-500 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Functionality

4.0

August 2019

CMS Contender

Compared to other CMS platforms out there, this one isn't a bad option to have.

Pros

If properly set up, it's easy to find and navigate sections and areas of your site you'd like to edit.

Cons

You can get lost if you don't know what you're doing.

Reasons for Switching to Contentful

Didn't have a choice. It's what the company was already using when I came in.