ECM-X provided a professional, friendly, and fast service. Responding quickly when an issue or question was presented.

Almost 100% web based application that can be easily deployed and used by internal and external users. Very easy to learn and use. Excellent user management features including a users search tool that facilitates management of user accounts across domains. Users only need one account to access multiple domains when authorized. Easy to set-up and configure system permissions, document classes, metadata, workflow, access control, with templates to speed up implementation and system maintenance. Excellent file content comparison tool and search tools to find documents, workflow process, and users. Very fast response time. It includes audit reports to monitor the system use and grow. Ease to escalate and grow.

It needs to improve the password management tool to allow and enforce more secure passwords.

One of our key customers had some very unique and demanding document management and workflow needs. We needed to support over 2000 remote office locations with complex dynamic authorization management across a diverse set of documents and digital assests.

We were so glad to find the team at RJV Technology to help us implement this document management solution. They brought the incredible skill but also a powerful proven platform with incredible flexibility which made this all possible. Further, the cost was very reasonable considering what they provided. I would highly recommend this company and team.

Really can't think of much to critize. Integration was a breeze and the custom development for specific features was most timely and efficient. Our users found the system very easy to use, very intuitive. And this platform is one of the most affordable systems we have come across.