About Intellect

Intellect is a quality management system (QMS) designed to help businesses configure/automate workflows, manage documents and streamline operational processes in compliance with various industry regulations. Professionals can use the dashboard to review key performance indicators (KPIs) based on users' access level, location and department.

Intellect allows organizations to track the status of audits as in progress or completed and generate customizable reports to view real-time business metrics. Managers can store files in a centralized database, track document versions and streamline approval processes. Other features include feedback collection, complaint management, task administration, risk assessment and more.

Intellect offers an API, which enab...


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Supported Operating System(s):

Windows Vista, Windows XP, Web browser (OS agnostic)

29 Reviews of Intellect

Average User Ratings

Overall

4.31 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(13)

13

4 stars

(12)

12

3 stars

(4)

4

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 29 results

July 2019

Lori from Infinite Electronics

Company Size: 1,001-5,000 employees

Industry: Telecommunications

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Intellect Software

Overall experience with Intellect is great. Everyone at Intellect is very helpful and great to work with.

Pros

The software is easy to setup and create new modules if needed. Also very user friendly in finding documents.

Cons

There really is nothing that I don't like about the software.

Reasons for Choosing Intellect

The ease of the software, price, and the people that helped us.

Reasons for Switching to Intellect

We were bought out by a new company and they wanted something that would be more user friendly.

March 2020

Kevin from Klean Kanteen

Company Size: 51-200 employees

Industry: Consumer Goods

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

March 2020

Intellect Implementation and Capabilities

Thus far the experience has been great. The software is mostly intuitive and the abilities are endless. Really excited to become fully operational with the program across multiple departments.

Pros

This software has endless compatibility with other existing software programs. Like most software, much of the work is on the front end and we are still establishing our "live" site. However, any function, feature or scenario we have come up with and the Intellect software has been able to provide multiple ways of accomplishing the task.

Cons

Intellect requires a lot of bandwidth to complete the publishing of sites to the "test" and "live" sites. Difficult to do during normal business hours on slower networks.

Reasons for Choosing Intellect

Easier to navigate through Intellect. Better tech support and implementation options.

March 2020

Steven from KnowBio, LLC

Company Size: 11-50 employees

Industry: Pharmaceuticals

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

2.0

March 2020

KnowBio, LLC

It remains a good value when compared to other QMS solutions, because of the flexibility. Understanding "flexibility " is a selling point but i believe that effort is not well balanced with meeting industry expectations.

Pros

Ability to configure without professional services, however. Ability to build additional apps, thereby increasing value outside of Quality department

Cons

Much of the OOB workflows and configurations are not reflective to typical QMS workflows for the pharma/med device industry, therefore heavy user configuration is required. The documentation package is not compliant, execution and the documentation effort was poor. URS, FRS, Guides are not even accurate, much less complete. Understanding how the OOB configurations work is key to efficient user configurations. The documentation package should be a reliable source for that understanding, but it is not. While my technical support person has been excellent, the number of hours required to configure the OOB, FAR exceeds the actual number of hours granted as part of the purchase. Not just "wish list" configuration or company specific configuration, but configuration to mirror industry expectations for work flow and compliance.

Reasons for Choosing Intellect

Price point, configuration capability

October 2020

Kristen from BP Aero Services

Company Size: 51-200 employees

Industry: Aviation & Aerospace

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Intellect for everyone

Our experience with implementation has been great. We have a support team ready to help us when we need it and they provide great industry standard support.

Pros

Key component of this software is how customizable it is. Also how easy it is for someone to use without programming experience. The main processes of any quality management system is set up out of the box which saves a lot of time.

Cons

So far we have yet to find something we don't like about Intellect.

Reasons for Choosing Intellect

We selected Intellect based on cost, accessibility, user friendly by all skillsets, and overall experience during the demo phase.

Response from Intellect

Replied December 2020

Hi Kristen, thank you for your review and we're very happy to hear how easy Intellect has been to customize for you. Our goal is always to make our software user friendly and to help customers build processes around their business needs.

April 2018

Louis from LionRT

Company Size: 2-10 employees

Time Used: Less than 12 months

Review Source


Ease-of-use

5.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

April 2018

Intellect Workflow software has allowed our office to organize and to assign tasks for specific processes without over looking crucial details resulting in an increased efficiency levels.

We love that we can connect in an easy to digest , readily available format our tasks specific to workflow with color coded tags to identify process so nothing gets over looked or no tasks get lost. Charts and output documents can be generated to collect and archive records of progress and performance. The challenges to overcome with Intellect Software are mainly with key search word articulation in document archives. Intellect Workflow simply does not offer too many customization options here. As long as we associated our files to a focused nomenclature system for tagging , we overcame this problem quite easily. Our recommendation there is to assign a character system unique to the names of the files initially. Then a user doesn't rely so much on Intellect to dive so deep to retrieve files. Also, at a month cost to entry for usage can be high. We suggest using the trial then assessing Intellect's possible utility at no cost. The user will understand Intellect Workflow's possible substantial value in helping to organize workflow and to completing projects in rather streamlined, elegant fashion.

Pros

Intellect Workflow provides for the creation of interactive real time color coded work flow charts and maps of our processes for our business as well as to provide status updates and tags for each step individually. Support applications are available in Android as well as IOS mobile device platforms.

Cons

We found sometimes it is a challenge to use keywords to search document archives. Intellect Workflow software could be better in this area. The types of charts though extremely useful are also limited in category and in type. Starting a month in subscription fees, Workflow Intellect is not the most cost effective solution unless user interaction is consistent and the associated use case requires this level of management.