Knackly Software

Knackly Software

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About Knackly

Knackly is a document automation solution, which helps law firms streamline file creation and client intake processes on a unified platform. It provides various tools such as Word designer, conditional logic, nested lists, formulas and more. Knackly supports several types of legal documents such as business contracts, engagement letters, loan agreements, pleadings and promissory notes, among others. Its Microsoft Word add-in tool enables professionals to create file templates for various purposes. Additionally, law firms can receive notifications about filled forms and store documents in a secure cloud-based repository. Knackly offers APIs, which helps businesses integrate the platform with multiple third-party systems. The product is available on monthly or a...

Knackly Pricing

$75/month Basic, $150/month Plus, and $300/month Professional. Contact Knackly at (208) 951-2180 for more details. Subscribe annually and receive 2 months free.

Starting price: 

$75.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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Knackly client intake

Knackly User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

5

Customer support

5

Functionality

4.5

Showing 5 reviews

Tom

Company size: 2-10 employees

Industry: Legal Services

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

April 2021

Hotdocs or Knackly? it's an easy choice.

It's a small team of great people. When there is an issue, everyone cares enough to jump in and help resolve it.

Pros

The main feature that attracted us to Knackly was the API. Our software handles the "intake" and walks our clients through the decision-making process required in a divorce. From there, we needed to transmit the collected data - via API - into the preformatted documents using conditional logic to include/exclude certain sections and to fill out the "forms". Even though Knackly's API was in its early days, it was far superior to the others we looked at. (and it's getting better every day)

Cons

Even though I praised the API above, it still has its weaknesses. But I have no doubt those weaknesses will be resolved.

Reasons for choosing Knackly

API, personal touch, service plans, and price.

Noelle

Company size: 2-10 employees

Industry: Law Practice

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2021

So far it is amazing

I'm still in the implementation phase but so far it is an amazing product. There is a little bit of a learning curve but the customer support is fabulous!

Pros

The automation is going to save a significant amount of time!

Cons

There is a little bit of a learning curve to making the conditions work.

Reasons for choosing Knackly

Implementation on the other products was even more difficult.

Reasons for switching to Knackly

I was looking for a more robust automation software that my case management software just didn't provide.

Strobis

Company size: 2-10 employees

Industry: Law Practice

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

March 2021

Knackly Review

Pros

customization, reliability, support staff responsiveness

Cons

interview can be cumbersome, more integrations with other applications and programs would be good

Daniel

Company size: 1 employee

Industry: Legal Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2021

Versatile Document Automation Tool

I've been able to do everything I have needed to do in Knackly so far. I like using the external client interviews and look forward to the coming improvements they will release.

Pros

This product is highly customizable. Before becoming a full-time attorney I was involved in the software industry, preparing automated documents of a sort for tax return software. Knackly has so far been capable of accomplishing any data automation task I have needed in a Word document. They seem to incorporate new features and improvements frequently, which I greatly appreciate.

Cons

I hope they continue to build out their help articles/knowledge base. I reference these all the time, and there are still a few topics they could issue helpful reference materials on.

Michael

Company size: 2-10 employees

Industry: Legal Services

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

April 2021

Great Product Will be Even Better Soon

This is a really great product. It is still being refined. Eventually this will be the product to use regardless. There are still some missing features that some people might miss but overall really great.

Pros

Has many abilities that HotDocs lacks and it seems like a product that would be much easier to use especially if you are just starting to develop your templates or do not have overly complicated templates that can be easily converted.

Cons

The way our HotDocs was configured made the conversion process mostly a waste of time and money. Basically had to start from scratch.