# KnowledgeLake Software Reviews, Demo & Pricing - 2026 > Review of KnowledgeLake Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/cms/knowledgelake-profile --- [Home](https://www.softwareadvice.com/) / [Document Management Software](https://www.softwareadvice.com/category/722-document-management/) / KnowledgeLake Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/cms/knowledgelake-profile/reviews/)[Alternatives](https://www.softwareadvice.com/cms/knowledgelake-profile/alternatives/) # KnowledgeLake 2026: Benefits, Features & Pricing Wondering if KnowledgeLake is right for your organization? Our Document Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview KnowledgeLake 4.2 [(17)](https://www.softwareadvice.com/cms/knowledgelake-profile/reviews/) Pricing Starting at $1.00 per year ### About KnowledgeLake KnowledgeLake is an enterprise content management and data entry solution that is designed for businesses in several industry segments, such as manufacturing, banking, logistics, and more. It allows team members to utilize robotic process automation (RPA) to capture documents, classify data, manage workflows, and handle repetitive tasks, among other processes on a centralized platform. KnowledgeLake enables staff members to extract documents in multiple file formats directly from Microsoft Outlook, Office, Azure applications, and Power Platforms. It lets administrators set up SSL/TLS based encryption, configure password-based access, and ensure compliance with System and Organization Controls (SOC) and ISO guidelines. Wondering if KnowledgeLake is right for your organization? Our Document Management Software selection experts can help you in 15 minutes or less. ## KnowledgeLake User Interface ## Popular KnowledgeLake Alternatives Main Product KnowledgeLake 4.2 [(17)](https://www.softwareadvice.com/cms/knowledgelake-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.14Value for money - 4.31Customer support - 4.12Functionality Pricing Starting at $1.00 per year Get Price Alternative Product [Square 9](https://www.softwareadvice.com/cms/square-9-profile/) 4.5 [(141)](https://www.softwareadvice.com/cms/square-9-profile/reviews/) Ratings Breakdown - 4.28Ease of use - 4.27Value for money - 4.43Customer support - 4.36Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [Fluix](https://www.softwareadvice.com/electronic-data-capture/fluix-profile/) 4.8 [(69)](https://www.softwareadvice.com/electronic-data-capture/fluix-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.67Value for money - 4.82Customer support - 4.49Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Docsvault](https://www.softwareadvice.com/forms-automation/docsvault-profile/) 4.7 [(40)](https://www.softwareadvice.com/forms-automation/docsvault-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.54Value for money - 4.64Customer support - 4.67Functionality Pricing Starting at $150.00 per month Get Price Alternative Product [OnBase](https://www.softwareadvice.com/cms/onbase-profile/) 4.3 [(79)](https://www.softwareadvice.com/cms/onbase-profile/reviews/) Ratings Breakdown - 4.03Ease of use - 3.93Value for money - 4.07Customer support - 4.21Functionality Pricing Available upon request Get Price Alternative Product [onPhase](https://www.softwareadvice.com/ocr/docuphase-profile/) 4.5 [(127)](https://www.softwareadvice.com/ocr/docuphase-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 4.24Value for money - 4.39Customer support - 4.31Functionality Pricing Available upon request Get Price ## KnowledgeLake Pricing and Plans Starting price: $1.00 per year Free Trial Free Version Basic $1.00 per user, per year No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## KnowledgeLake Features - Popular features found in Document Management Access Controls/Permissions Archiving & Retention Collaboration Tools Compliance Tracking Document Classification Document Editing Document Generation Electronic Signature File Conversion File Sharing Third-Party Integrations Version Control - More features of KnowledgeLake AI/Machine Learning Alerts/Notifications API Approval Process Control Attended Automation Audit Trail Batch Processing Business Process Automation Business Process Control Code-free Development Content Management Convert to PDF Customizable Dashboard Customizable Templates Dashboard Data Capture and Transfer Data Management Data Synchronization Data Verification Deep Learning Digital Asset Management Distributed Capture Document Capture Document Imaging Document Management Document Storage Document Templates Email Management ETL File Recovery Full Text Search ID Scanning Image Editing Image Pre-processing Image Recognition Indexing Information Governance Integration into Third Party Applications Metadata Extraction ML Algorithm Library Mobile Access Model Training Multi-Language Multiple Data Sources Multiple Output Formats No-Code Optical Character Recognition Predictive Modeling Process Builder Process Change Tracking Process Modeling & Designing Remote Data Capture Reporting/Analytics Search/Filter Task Management Templates Text Editing Unattended Automation Web Services Workflow Management Zone Selection Tool ## KnowledgeLake User Reviews Overall Rating 4.2 Ratings Breakdown 5 47% 4 41% 3 0% 2 6% 1 6% Secondary Ratings Ease of Use 4.2 Value for money 4.1 Customer support 4.3 Functionality 4.1 VR Verified Reviewer 11-50 employees Used daily for less than 12 months Review source Reviewed May 2018 the fact that we can now integrate for clients, is just wooow! 4 Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: This app is so user friendly, and can be acquired at a fair prize. It also saves costs since we add new components an existing application without involving their merchants Cons: The Application can only be installed and used in a windows operating systems and therefore limiting the catchment Read More DH Denise H. Verified reviewer Higher Education 10000+ employees Used daily for more than 2 years Review source Reviewed September 2020 KnowledgeLake review 5 We have found KnowledgeLake to be a great partner with the University since 1999 and have been. Things were a bit rocky from a responsiveness standpoint during the "Hitachi" days and were thrilled to learn that \[SENSITIVE CONTENT HIDDEN\] reacquired the company and is continuing to invest in state-of-the-art functionality. We licensed the KL Cloud subscription in September 2019 and are once again enjoying a great partnership with KnowledgeLake. We are enthusiastic about employing all of the modern functionality and really like the option of choosing document repositories housed on either SharePoint or Azure Blob. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The capture, index, release, and retrieval functions have historically been the functions in use at all departments. Our current transition to KL cloud offers us new opportunities to 1) use alternate document repositories other than SharePoint and 2) streamline work through the use of machine learning tools. Cons: The original capture server software required customization to integrate with our administrative systems of record. Capture Server Pro was an improvement that helped streamline these integrations. Our recent experience with KL cloud offers APIs with other known cloud-based products such as Workday. We look forward to exploring additional opportunities for integration and process automation. Reasons for choosing KnowledgeLake Price, out of the box functionality, and evidence of strong customer/vendor relationship which has played out many times over. Additionally, as primarily a Microsoft shop, we valued KL's strong partnership with Micosoft particularly at a time when SharePoint as the back end repository and our investment in SharePoint as our content management software complemented each other. Going forward, KnowledgeLake provides a strong transition path for moving documents from on-premise environments to, in our case, SharePoint On Line or the Azure Blob. Finally, their cloud-based products offer process automation improvements that will be leveraged by the University to focus resources on mission critical activities. Reasons for switching to KnowledgeLake Both products had proprietary data bases and required extensive customization for all phases of document imaging including the user interface for search and retrieve. Any additional features required costly vendor resources. Upgrades were very laborious and complex and required significant time from internal resources, as well. Read More NN Nina N. Verified reviewer Textiles 1001-5000 employees Used daily for less than 2 years Review source Reviewed January 2022 Poor Fit 1 I do not believe that the AP or HR product s were a good fit for our processes. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: The image & data capture for our AP and the digital document storage for our HR are the most important features. Having access to digital files is great. Cons: The AP software is more cumbersome & time consuming for the user than our previous process. It has also added to the workload of our AP team. The integration with our accounting software is limited and has reduces functionality on the AP side. The method in which security is handled on the HR side is tedious and difficult to maintain. Read More TH Thomas H. Verified reviewer Education Management 10000+ employees Used daily for more than 2 years Review source Reviewed January 2022 Continuous Improvement goes a long way 4 We were using KnowledgeLake on prem long before I started working here; the experience with KL Cloud has improved significantly as more features and reliability improvements were brought online with successive versions. I was incredibly dissatisfied with the software as delivered a few years ago, but after several releases and working directly with developers, it has improved significantly. Ratings Breakdown 4 Ease of use 4 Customer support 4 Functionality Pros: The UI/UX is nice, and being able to decouple it from our on-premise infrastructure was a huge win for us operationally. This coincided with a migration to SharePoint Online for most sites, so the two products do make a good pair. Cons: Many of my complaints were resolved in successive releases, but I suppose what I liked least were some of these design quirks. For example, a long standing issue where KL Cloud would lose the auth token to Azure AD and break adding new users silently. Our complex workflows were often problems, and we did have initial performance problems. But, good customer service led most of these things to be fixed. Read More CS Chris S. Verified reviewer Higher Education 10000+ employees Used daily for more than 2 years Review source Reviewed January 2022 KnowledgeLake with Workday 4 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Besides being fairly easy to use, the customer service is a huge plus. Very attentive and responsive. Excellent people to work with! Cons: Not easy to report from. Also, RPA is very sensitive to browser changes. However, that has been addresses quickly each time it has happened. Reasons for choosing KnowledgeLake Price and working relationship. Vendor Response Happy New Year! Thanks for your review Chris! Replied January 2022 Read More PM Patsy M. Verified reviewer Consumer Services 1001-5000 employees Used daily for more than 2 years Review source Reviewed January 2022 KL Review Survey 4 good Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: The capability to integrate multiple systems to achieve our goal of creating and pre-populating each specific new hire packet which in turn increases compliance and minimizes the time spent when onboarding new hires. Being able to electronically store documents that can be shared company wide by other users, helps reduce the need to maintain paper files. Cons: The time it takes to update the electronic file when uploading the new hires, delayed not really real-time. Reasons for choosing KnowledgeLake perhaps because we already were using a legacy KL product. Read More AB Angela B. Verified reviewer Information Technology and Services 1001-5000 employees Used daily for more than 2 years Review source Reviewed January 2022 Knowledge Lake review 2 Sales is misleading. Ratings Breakdown 3 Ease of use 2 Value for money 2 Customer support 3 Functionality Pros: Ease of use. We are using an older version of KL Cons: KL does not host require company to use SharePoint online. Does not make this clear during contractual process. Reasons for choosing KnowledgeLake We already had product, but I would switch to another SaaS product if avail. Read More KF Kathrin F. Verified reviewer Machinery 201-500 employees Used daily for more than 2 years Review source Reviewed January 2022 KnowledgeLake Review 5 Ratings Breakdown 5 Ease of use 3 Value for money 5 Customer support 5 Functionality Pros: We use KL Imaging. It is easy to use and integrates well with Sharepoint Cons: We have ran into issues with set up and integration Read More RG Rachel G. Verified reviewer Real Estate 51-200 employees Used weekly for less than 2 years Review source Reviewed January 2022 KnowledgeLake was a huge factor in our conversion of documentation. 5 Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: KnowledgeLake was a huge factor in our transfer of documentation vs. our in-house employees having to tackle this as it would be super time consuming! As KL was able to do this in a matter of weeks & kept us in the loop of the progress. The File queue, View options, Category customization AMAZING! Cons: The integration process had some hiccups in regards to duplicate files so that was a bit frustrating but really this is a small con because they were able to get it back up and running quickly! Read More AC Angela C. Retail 11-50 employees Used daily for more than 2 years Review source Reviewed May 2017 Ratchet-X is an invaluable tool that allows us to process orders accurately and cost-effectively! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Since the RPA tool is developer friendly, there are no limitations in terms creating sophisticated automations. It truly can integrate anything with anything. Cons: I would prefer if the product had a real-time debugger. Although the Action Editor is quite versatile and easy to develop with, I would like to have a runtime debugger I can access in production. 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