M-Files Software


 

M-Files is a content management tool that helps users organize, manage and track documents and information. The solution is suitable for small and large businesses in multiple industries. On-premise, cloud-based and hybrid deployments are available. 

Key features include version control, mobile access, e-signature capabilities, automated workflows, document templates, permission management and offline access. M-files’s search engine allows users to search for documents via name, document type, keywords and more. Additionally, it allows users to search inside document text. 

Automated workflow tools include notifications sent to users when they need to review or approve document changes. The co-authoring feature allows users to simultaneously edit documents and send invitations to co-workers, workgroups and users via sharing links. Integrations with various applications including SAP, Microsoft Dynamics, Salesforce and NetSuite are available.

 

 

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Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

101 Reviews of M-Files

 

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Software Advice Reviews (1)
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James from Technology intelligence Agency
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

M-Files is a ECM Force Amplifier

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Value for Money

M-File really stood out, with all the other suggested solutions needing you to migrate all of your content to them. There is a lot of planning that has to go into that process. My client needed a solution implemented yesterday. I highly recommend M-Files. I suggest you get the free trial and see for yourself.

Pros

When a client needs help managing their files it's usually pretty simple. That is unless that client is using every file storage service under the sun. This is where M-Files comes in. The entire process was painless and required minimal training (Very Important). M-Files has an incredible search system and it feels really natural inputting the meta data needed for managing content.

 
 
 
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Tore Svenning from iStone Norge AS

October 2017

October 2017

Easy to learn, understand and to use. I allways find what I'm looking for

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LinkedIn

Pros

I allways find what I'm looking for when I search in M-Files, but alsow when I go to views that is build by administrators or myselves.

Cons

I could have been integrated bether with SharePoint, but I have heard that this is coming :-)

Source: Capterra
 

Ali from Kertys
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Mfiles is a great product

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Classify my documents

Pros

Ease of use and complete lot of functionalities and evolve regularly to bring new functionalities make live easy

Source: Capterra
 

Christian from M-Files Corporation
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2017

September 2017

I love the ease of use and the technological advantage that M-Files 2018 provides.

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Pros

its ease of use, its flexibility to configure, its metadata approach, its visionary approach towards intelligent information management, its platform thinking, its integration possibilities, no more silos, etc.

Cons

The iOS environment is not yet state of the art, however M-Files and its partners are working on a client.

Source: Capterra
 

Rob from Mondi Limited
Number of employees: 10,000+ employees Employees number: 10,000+ employees

September 2017

September 2017

Crisp, clean, custom product design and easy to deploy into historical low tech savy organisation

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Improved visibility of process, central repository for document management and a true understanding of process challenges which were previously hidden by paper workloads.

Pros

Can be customized to suit any business requirements. Great use of the workflow functionality, historical tracking and document management. M-Files was easy to deploy into organization due to simple UI with a great look and feel.

Cons

The fact that it now makes me want to convert everything I do onto the M-files platform and the amount of additional projects which have stemmed out of the roll out of a single requirement. Opened a whole new look at our business document process management. Wish we had found this sooner.

Source: Capterra
 

Rico from Graphax AG

August 2017

August 2017

A lot of happy customers

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Pros

Very easy to use and very fast to find what I search short implementation time. Just great to see happy customers

Source: Capterra
 

Amanda from Village of Fort Recovery

July 2017

July 2017

Great Platform!

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Pros

I like being able to retrieve my documents very quickly and easily. This is a great tool to use for HR to be able to track so many documents between so many employees!

Cons

It took me awhile to grasp the concept of not saving things in folders. I guess that's the old way of saving!

Source: Capterra
 

Luke from thinkLuke
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

It has really helped our business stream our document management, saving lots of time!

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Save time with document retrieval and looking for files. Tracking document changes. Taking photos on phone and document scanning is great.

Pros

M-Files is really easy to use as it integrates directly with Microsoft windows.
Tracking document changes are great.
Searching for files is very fast, even in the cloud.
Once properly setup it is really great, We used an Australian company, they know pretty much everything about it!
It is cheaper now.

Cons

Files have to be saved with keywords so they can be found easily.
You really need a third party company like to help setup automation and workflows to get the full benefits.

Source: Capterra
 

Shannon from AOS
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

easily accessible, simplistic, flexible, compliant & easy document retrieval

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Pros

One of the best parts of this software is the ability to share documents and have co-authors working on the same document simultaneously. The ability to retrieve content based on what it is rather than what it is saved as is also a great feature of the product.

Cons

The only downfall that I have had with M-Files is the learning curve in saving documents and learning how to retrieve them. This has taken just a little bit more time then originally intended.

Source: Capterra
 

Brittany from Swan Falls Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Great Product, Customer Service needs some work

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Pros

The ability to search a word or phrase and it will pull up all of the items with that. I was able to help my client get the organization she needed.

Cons

Importing Contacts, the account manager and CSR had no idea what they were talking about. I did a conference call and the CSR fumbled his way through it and there was still no resolution.

Source: Capterra
 

Rosie from Commerce Management Group
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

the ease of using this software is great I really enjoy working with it

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The benefits is placing all our clients in one location. Having all employees access the files and doing work quicker. saving space on computers.

Pros

I love the ease of search and finding what I need. the program allows us to save multiply clients in one location. training new employees on the functions is easy.

Source: Capterra
 

Traci from Best Start Educare
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Generally good but would like to see more functionality particularly with search and view

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Single document repository, simplified document retrieval

Pros

Having a single Repository for our documents and not having to save/search by location simplifies things

Cons

Adobe DC issues blank/corrupt and/or not saving (but not giving an error). When I add a property of AKA the AKA does not default off the Real Estate & When I then search by AKA the new docs not found (unless I have manually added AKA). Can't add doc to multi-file by file/save as. Can't file/save as/replace e.g. open PDF in Acrobat to edit it must save outside vault then Replace file with. Want more operators in search & view: like, is not =, or, wild card. Want to be able to create a new view directly from a search result. Want ability to split/save multi page PDFs. eg 10 invoices as single PDF we currently have to split/save outside vault first.Manually created permissions are complicated. Need to use windows command `open with for likes of Visio want it to be able to open app by default based on file type. Want more options for notifications. Error msgs do not define the issue clearly. eg `cannot call methods on mftextcontrol prior to initialization; attempted to call method `setToeditMode which we often receive when saving a new document

Source: Capterra
 

Nuno from IGas PLC
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

It's the best DMS I ever worked!

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Pros

The fact that it's not only a common DMS but we can develop businesses processes with electronic documents and all the workflows, notifications and views features.

Cons

Nothing to declare. I really like to work with the software. It would be a good idea to have a UK 24hours support.

Source: Capterra
 

leif from Valley office systems
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

after using Mfiles for 2 years now I can honestly say best DM out there.

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we have seen a jump in productivity and also the paper has been minimized inside our processes

Pros

the full functionality and the ability to customize the software and views to fit all my users and our processes, plus the built in workflow.

Cons

it could have a few more halt options so people do not end up having to do the same functions twice or even a notification that says it did what you asked. I know its ticky tack the software is great!

Source: Capterra
 

Neill from Consentia Inc
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

M-Files is a powerful document management system with a great user interface.

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Huge time savings, improved project management.

Pros

User interface - it's familiar yet flexible, and very powerful. It's obvious that a lot of time was spent developing it.
Connectivity - the ability to pull indexing data from other databases is an incredible time saver and keeps records accurate.
Power - the way metadata can be parsed, re-used, and filtered is a huge benefit for naming conventions and searching and sorting files.

Cons

It would be great if platforms other than WIndows were better supported (Mac, Linux). I would like to see dedicated clients and better Chrome plugin support for non-Windows systems.

Source: Capterra
 

Tara from Millar Western Forest Products
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Been good so far

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Provides organization of documents, prevents documents from loss of misplacement, provides the ability for multiple access points by a number of people, thus minimizing the number of people who come to our office looking for documents.

Pros

The search engines mimic most standard search engines, making for ease for training.
Have the ability to set up views which is great for people who have a set of documents that they need to see often, thus making it so that you can go into the view rather that setting up new searched every time.

Cons

Several functions are tied to add-ons that come at additional cost, that would be nice as part of the standard package.

Source: Capterra
 

Corey from PLACE Designers
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Good Document Management Solution for most businesses

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Learned what we did and did not want in a Document/Content Management Solution. We are currently shopping around for a better option.

Pros

User Interface is the same no matter the platform. The database residing in the cloud and off local servers is a huge plus, especially for off-site workers. But the structure and speed of the M-Files server is fantastic. Fully customizable to however you want to track your documents and tag your metadata. Tasks and Assignments were a huge plus. Plug-ins for Microsoft Office products all worked very well. Versioning of the documents was awesome. Working on documents locally and then saving incremental changes back to the server dramatically increased speed of working documents for us. (CAD drawings in particular)

Cons

We had 3 things that prevented us from being able to implement and use M-Files to the full.
1. Does not work with Revit's Central Module! Almost all of our architecture projects are built in Revit and they all utilize the Central Module to be effective. M-Filee's inability to comply with this, made it unusable for us.
2. User Interface was difficult for implementation. Many in the office are used to and prefer the windows folder structure and found that our method of tagging metadata and the general UI experience to be too time-demanding and different from what they were used to.
3. When the files are saved on the m-files server they are not saved in their native format (.dpf .xls. doc) they are saved in M-Files format. M-Files has an export feature that supposedly should allow you to get the files back in their native format. We did not like that option we wanted a way to be able to look through the M-Files vault, distinguish which files are which and then be able to save them back in their original format.

Source: Capterra
 

Demitrius from Dwights Roofing

April 2017

April 2017

not complete. I have not been able to get it up and running fully. At this point seems like a waste

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Pros

Simple for secretary to use and for organizing. The potential for the company to be all on the same page and mobile is there. Just wish it was fully up and running.

Cons

The set up. Without a knowledgeable company or individual I am on my own trying to figure this out.

Source: Capterra
 

Danny from Zeno

April 2017

April 2017

I really like using M-Files

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Pros

I most like the features and functionality. I like the things it allows me to do. It's a really good product.

Cons

I least like the ease of use. Sometimes it's hard to figure out how to use it. But I'm getting better.

Source: Capterra
 

Davis from GT Independence
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Great Support! Installation was a breeze.

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Document Managment

Pros

We attempted to use a competitor (Square9) and after months of issue after issue and broken promises we made the switch. MFiles has a great user interface especially for MFiles Admin (setting up document classes and metadata fields) and the web access is seamless.

Cons

It was a little pricey and we don't have it fully implemented but we have already seen operational efficiency go up dramatically in our processing department alone.

Source: Capterra
 

Traci from QSR Automations

April 2017

April 2017

Easy to use

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Pros

Ease of finding what you are looking for. You can easily find documents by searching any combination of words, phrases and metadata information.

Source: Capterra