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> Reviews of OnBase. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if OnBase is a good fit for you!

Source: https://www.softwareadvice.com/cms/onbase-profile/reviews

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OnBase Reviews

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[Overview](https://www.softwareadvice.com/cms/onbase-profile/)

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# OnBase Reviews

## Reviews Summary

## Overall Rating

4.3

* * *

## Ratings Breakdown

5

(39)

4

(27)

3

(10)

2

(1)

1

(2)

## Secondary Ratings

Ease-of-use

4

Customer Support

4.1

Value for money

3.9

Functionality

4.2

* * *

### Pros

"Dynamic workflow with endless possibilities to create custom workflows, action queues, and document handling."

"A dedicated team provides quick service for when issues arise."

"Awesome management system software, great to work with."

### Cons

"It's very resource intensive, uses up a large amount of resources on our ESXI hosts and we occasionally get complaints about slowness."

"However, it requires significant system resources — we’ve experienced performance slowdowns on ESXi hosts during heavy usage."

"Also takes a long time to load at times."

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OnBase Reviews, Pros and Cons - 2026 Software Advice