OrchestraCMS

RATING:

4.00

(2)

About OrchestraCMS

OrchestraCMS is a content management system, which enables businesses in media, retail, financial services, consumer goods and other industries to deliver digital experiences for employees, partners and customers across multiple channels or devices. Built on Salesforce, the platform allows professionals to manage employee onboarding processes by providing required training material based on location, department, role and other organizational factors. OrchestraCMS helps authors set up reminders to review content on a quarterly, monthly or yearly basis. Businesses can deliver a single source of truth (SSOT) to required stakeholders across several communication channels using a personalization engine. Additionally, it offers versioning capabilities, approvals and publishi...

OrchestraCMS Pricing

Starting price: 

$500.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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OrchestraCMS Reviews

Overall Rating

4.00

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

5

Value for money

5

Functionality

4

Showing 2 reviews

Lori

Company size: 1 employee

Industry: Information Technology and Services

Time used: Less than 6 months

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

October 2016

Orchestra review

Very user friendly. Integrates seamlessly with Salesforce and provides Content management and delivery.

Anonymous

Company size: 11-50 employees

Time used: Less than 6 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

2

FUNCTIONALITY

3

September 2019

Ticketing tool that is lacking core functionality

Thus far things haven't been great; I wouldn't recommend Orchestra for this use case.

Pros

Our support system was moved to Orchestra and existing tickets moved over so we have access to historical records.

Cons

It's very difficult to follow a ticket's thread with Orchestra. Additional clicks and digging are required anytime I try to pull up a record.