PaperSave Software

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About PaperSave

PaperSave is a hybrid document management solution (DMS) that offers automated electronic workflows and transactions for Microsoft Dynamics, Intacct and Blackbaud, which help users to track, manage and store their organizations' documents. The solution can either be deployed on-premise or hosted in the cloud. PaperSave can be tailored to suit businesses in industries such as health care, education, hotel and restaurant, manufacturing and distribution, nonprofit and professional services. The solution supports SharePoint integration and offers users capture methods, gifting procedures and invoice automation. It also provides users one-click access to the documents within Microsoft Dynamics solution. Additionally, PaperSave can be integrated with Microsoft Dynam...
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PaperSave User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

3.5

Customer support

4

Functionality

4

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Showing 10 reviews

Jennifer

Company size: 201-500 employees

Industry: Computer Software

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2021

PaperSave helps us to manage our documents in an integrated way

PaperSave provides us a turnkey and cost effective solution for document management which helps us to reduce our company document management costs dramatically.

Pros

PaperSave provides an end-to-end cloud solution for document management and reduces our recurring costs for document management.

Cons

The initial integration was problematic, we spend so much time on integration. Additionally it was hard to get used to with the features of the system at the start.

Reasons for switching to PaperSave

PaperSave was definitely a more cost effective solution with better features.

Hope

Company size: 11-50 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2017

We have 4 locations and use PaperSave to facilitate remote invoice approvals between the directors.

A complete audit trail of approvals; better, clearer communication; much less paper to sort on my desk, as invoices are now either emailed to me or not crossing my desk at all.

Pros

Definitely the customer support. Their support engineers are wonderful! I also love that we can look at an invoice from anywhere, that site directors can leave comments and that there is a web view available. We can also add files to our journal entries and vendor records.

Cons

Sometimes it requires a lot of clicking! This is not a problem for me, but some of the staff members using PaperSave have trouble because of their low internet speed at their work site.. We had to get new scanners that were TWAIN compliant, which was an added expense.

Ara

Time used: Free Trial

Review Source: Capterra

3

Ease-of-use

out of 5
1

Customer support

out of 5

January 2015

PaperSave may be a good product but support is MISERABLE!

We bought PaperSave to add onto our Blackbaud Raisers Edge. It feels like its a web based company with everyone working from home. Nobody ever answers their phone and take long to call you back. Its always bad to deal with a company without a building and people who answer their phones. One month after install the database gets "corrupted" according to them. They say its our version of SQL. But they knew what version we had when THEY installed it and never mentioned it. If it were up to me I'd never do business with companies like this.

Emily

Company size: 501-1,000 employees

Industry: Hospital & Health Care

Time used: Less than 2 years

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Functionality

out of 5

August 2017

Great way to manage workflow

Pros

I liked the fact that you could have many different users at many different levels with different levels of approvals. I loved that the product synched with our accounting software so we did not have to manually attach invoices in the accounting software. It is also great to search and run queries to see where an unpaid/unentered invoice is at any point in the process.

Cons

There is a lot of sorting up front. It would be great if the system was smart enough to scan the bills and sort them automatically based on different criteria that is located on the invoice.

Eduardo

Company size: 51-200 employees

Industry: Music

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Functionality

out of 5

June 2020

It's title says it all

It was a slow adaptation, but overall it's been a positive change in our organization. We've drastically reduced the amount of paper and ink waste in our building. If that was the only thing gained, then I'll take it.

Pros

It simplifies the invoice process dramatically by making the internal process digital. For our finance team, it helps them be more efficient knowing that invoices are coming in with the proper information filled out.

Cons

The software integration within our institution can get clunky at times. For example, sometimes I drop a file into the papersave folder and it doesn't show up when I open the software. When I need additional approval on items, it'll only sometimes email my superiors that they have pending items in their box. These small examples slow down the process a bit and need to be worked out, but it might be something on our end.

Malik

Time used: Free Trial

Review Source: Capterra

5

Ease-of-use

out of 5
5

Customer support

out of 5

November 2013

Excellent Document Management with Workflow and Automation

The best thing about PaperSave is that there are 3 Solutions rolled into 1, i.e. Document Management + Electronic Workflow + Transaction Automation. Moreover, it is Integrated with Microsoft Dynamics GP, AX, SL, & CRM and Blackbaud's solutions like RE, FE, EE & CRM

Renee

Company size: 2-10 employees

Industry: Non-Profit Organization Management

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

September 2020

PaperSave

PaperSave has made processing invoices much easier!

Pros

PaperSave is really easy to use. It has made processing invoices much easier for our program. I really like it.

Cons

It took us a while to start using the program. Sometime it takes a while for invoices to come through.

amjad

Time used: Free Trial

Review Source: Capterra

2

Ease-of-use

out of 5
3

Customer support

out of 5

April 2015

Amjad Gillani

I wand to save the paper and move the file or document through electronically web based ASP.Net C# application can be easly modified source code

Brae

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Functionality

out of 5

December 2017

fPaperSav, has caused widespread discontent in our agency.

Pros

Not much to like. Wish we had picked another program. Thought this would save both time and paper but has accomplished neither.

Cons

Overly complex. Ridiculous number of steps. Not intuitive. Staff needs lots of IT help. No one can learn it by rote.

Sharad

Time used: Free Trial

Review Source: Capterra

5

Ease-of-use

out of 5
5

Customer support

out of 5

July 2014

Best Document Management System

User friendly , Times Saving , High Availability and great customer support !!!

Showing 10 reviews