Showpad vs DocStar ECM

RATING:

4.4

(55)

Showpad has 55 reviews and a rating of 4.42 / 5 stars vs DocStar ECM which has 99 reviews and a rating of 3.98 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (55)
4.0 (99)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
February 21, 2024
November 1, 2023
Pros/Cons
  • Pros

  • The ability to add and manage content is very easy to do.
  • The ease of use, the evolving functionality, the ability to have content at fingertips easily and of course the ability to analyze the use of the content used or not used.
  • Cons

  • We know there are alternatives for these customers (ie: send files as attachments), but it was too burdensome for our sales team in the end.
  • I think that the reporting features can be a tad confusing.
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  • Pros

  • The Docstar software makes it easy to get my hands on any historical document related to any of our customers very quickly.
  • I love the integration with Epicor and the workflow approvals.
  • Cons

  • No applicable at this time. We only use the data to view.
  • Sometimes it's more complicated than it needs to be to build a workflow. The need to download some files in order to view them is bothersome.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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21 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos