Sirv vs SmartVault

Sirv has 118 reviews and a rating of 4.64 / 5 stars vs SmartVault which has 102 reviews and a rating of 4.54 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.64 / 5 (118)
4.54 / 5 (102)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
August 19, 2021
September 28, 2021
Pros/Cons
  • Pros

  • We found Sirv using google, set up was super easy and complete within minutes.
  • This has been perfect for our needs. When looking for software we vetted a number of companies for features and price, Sirv has been the best of both worlds.
  • Cons

  • The watermarks and inability to customize spins.
  • The defer loading (lazy loading) could be a bit more fluid for the end users because I could see like its not working.
  • Pros

  • It has been great at helping us move to a more paperless environment. The best feature is the tight integration with Lacerte (it also integrates with ProSeries).
  • Product is easy to use and secure for clients. I like that you can send a direct link to documents.
  • Cons

  • A client opened its vault and saw identities of all clients -- in violation of IRS security requirements.
  • There can be a little frustration when it comes to the search function of clients and their vaults.
Pricing Range
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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