We have been quite pleased with Site Stacker, and the abilities it has given us to become more efficient and productive with our donor management, fundraising, and recruiting processes. We are also encouraged to see a market, recent increase in development of increased functionality and look forward to continuing to grow with Site Stacker.

Automation and customization of workflows and record types.

The loading of data can sometimes be slow due to this year quantity of data, that we utilize in site stacker. However, we have been able to find some workaround to make it work more efficiently for us.

SiteStacker has been instrumental in enhancing our organization’s operational efficiency. Its robust and intuitive interface simplifies our donation processes, manages our CRM, and supports our mission trip applications seamlessly. The customization provided by WMTek has been pivotal in adapting the platform to our unique needs, making it the core tool used in our day-to-day activities.

The most significant drawback of SiteStacker was the learning curve and a few issues integrating with some external applications we relied on. The complex nature of the platform and the relatively small size of the support team can sometimes mean slower resolution times for specific customization or support issues. However, the team at WMTEK is amazing and has helped us every step of the way to onboard the tools, train our team, and develop workarounds for any processes that were impacted by our transition to their platform.

Site Stacker has provided a workflow system for our mobilization (recruiting), application, and pre-employment processes. The ability to trigger next steps based on various criteria has been a huge help to our applicants and mobilizers. Our staff use Site Stacker every day to maintain regular follow up with candidates and keep the moving forward. Site Stacker helps prevent any candidates from dropping through the cracks.

Sometimes, the reporting portion of Site Stacker is not as user friendly as we would like. To get good reports, we need someone with IT knowledge and expertise to write them. Gratefully, we have that, but not all organizations do. However, customer support is always happy to help when you seek them out.

What I found helpful are the out of the box tools that can one can use to faciliate the donor experience, such as simple checkout solutions, donor dashboards, and email list forms! As a web developer, I enjoy having the various premade template components as well as a way to add custom code for unique experiences!

The downsides I see, are the limited use of third party app integrations. It can feel like vendor lock in, and if you already have an infrastructure built on other platforms it can be seen as a barrier to entry or exit.

My overall experience with Site Stacker has been exceptional, everything from the product itself, to the excellent training and quick, helpful support when needed.

What I like most about Site Stacker is how user friendly it is. I love the simple format for processing income, whether entering checks, or tracking the online donations.

There is one thing I would like to see implemented - I would like Inactive campaigns to somehow not be accepted in the system - sort of a "flag" letting me know when an old, inactive code is being entered by mistake.