Superdocu

RATING:

5.0

(5)
Overview

About Superdocu

Superdocu is a document management solution that enables companies to streamline information and document collection, with validation and follow-ups in case of missing or expired data.

Superdocu Pricing

Starting price: 

€29.00 per month

Free trial: 

Available

Free version: 

Not Available

Superdocu dashboard: manage documents, contacts and request workflows in real-time
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Superdocu Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Superdocu

5 Reviews

Anonymous

2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Superdocu is a powerful platform for document collection

PROS

Superdocu is a powerful platform that allow us to collect documents from client and then continue with automated follow-ups.

CONS

I wish superdocu has better document access control down to individual use access right per document.

Vendor Response

Hi, Thank you so much for your review! We will be working on revamping role management in the next few weeks to make it better! Best, Marwann

Replied June 2022

Lou

Fine Art, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Easy Client Onboarding

The features to gather data and documents form clients are very useful. We like how easy it is to request for documents and to give feedback on the documents submitted. The follow-up function is also very useful.

PROS

The features of Superdocu that appeal to me the most are the workflows. I can configure a workflow to gather documents and data from users, and I can configure the app to proceed only when the user submits the required documents that I specified. The feedback feature is also very convenient to inform the clients of the status of their compliance with regards to the documents and data submitted.

CONS

Right now even though there are templates, there is a limited number. As of the time of writing this review, the roles and permissions could use a revamp and more granular permissions are desired. Additional templates are desired.

Reason for choosing Superdocu

It is easier to use Superdocu, and as all data and documents are in one platform, there will be no need to use different platforms.

Vendor Response

Hi Lou, somehow, we forgot to respond to your message. Just wanted to show appreciation for your review and gratefulness for having you as a user!

Replied February 2023

Aditya

Publishing, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2022

Superdocu is just super!

PROS

The UI on the client side looks very pleasing and works smoothly. The entire portal is very snappy and has all the features a typical business would need--and all these work very well.

CONS

The data is not natively exported to an external tool like Google sheets. But all this can be done with Zapier, so not a biggie. Email customization needs to be introduced and some form of live chat for better collaboration.

Vendor Response

Hi Aditya, Thank you so much for your review! We will be working on exports (you can now export to CSV and import in Google Sheets manually as a first step), and we added custom code in the portal in case you want to add a live chat like Crisp on your portal! Also - email customization is a work in progress. Thank you again!

Replied June 2022

Dan

Hospital & Health Care, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Great software and Great customer service

I would highly recommend this product

PROS

Well their team has been super helpful with answering questions and helping with setup. Great value, easy to upload documents

CONS

None really, this software does a great job for our on-boarding process

Vendor Response

Hi Dan, thank you very much for your review! We hope you'll keep finding value in Superdocu in the future!

Replied February 2023

User Profile

Emiliano

Verified reviewer

Marketing and Advertising, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Un portal altamente profesional.

Muy positiva. He visto portales de grandes empresas que no son tan visuales y sencillos como superdocu

PROS

Es sencillo de configurar y visualmente atractivo. Es el programa correcto para hacer pequeños portales corporativos en unas horas.

CONS

La única pega que le encuentro es la dificultad para ajustar el marco de tamaño de algunos iframes y la falta de una casilla de firma electrónica. Tambíen echo de menos una integración con pasarela de pago, aunque lo suplo con algunos iframes de pasarelas de pago.

Reason for choosing Superdocu

Precio y nivel visual.

5 Reviews