Syndigo Software

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Syndigo Software

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About Syndigo

Syndigo is a web-based content management solution that helps businesses in automotive, healthcare, retail and other industries access product details and digital assets in real-time. The application enables professionals to streamline multi-channel marketing operations, configure workflows and generate custom reports. Syndigo allows employees to maintain product catalogs, edit online content and categorize digital assets via a unified platform. It offers a variety of features such as customizable branding, document management, version control, collaboration, analytics and more. Pricing is available on request and support is extended via phone, email and other online measures. ...
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Syndigo User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

3.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 8 reviews

Anonymous

Company size: 11-50 employees

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

April 2019

Very powerful Item Management Software

Overall, I believe this will be a very easy to use software and ease my item management.

Pros

I like the ease of searching for item records. The search and display is very smooth.

Cons

There could be a more prominent notice that I have a filter in use. That would help me to know to clear the filter.

Dan

Time used: Free Trial

Review Source: Capterra

4

Ease-of-use

out of 5
5

Customer support

out of 5

October 2013

Shotfarm/Timberland

Pro's: - streamlining the process of distributing assets to retailers - centralized location - the majority of the site is fairly intuitive, but there are some areas that I think could be more user friendly for those users who aren't "tech savvy" - image resize and conversion - branded website Suggested Features/Modifications (based on feedback from the field, our retailers, and our marketing team): - customized thumbnail image for CSV/excel/pdf files - Add a feature to "attach a file" when sending invitations. i.e. we have a "how to guide" we send out with accounts. Ideally, if there was an option to copy and paste a link into my own email when inviting a new user, that would be easiest for myself and accounts. That was they are not fishing for two emails and occasionally the email from Shotfarm is fed into their spam folder. - "remove duplicates" button in lightbox (identical file name) - Admin/superuser would be very helpful to me in managing users - password resets, capability to see and manage all lightboxes and ensure everything stays clean and consistent across our brand - "export factory" vs "download center" - Marketing team suggested this may be confusing and preferred "download center" because it was more intuitive. Also, if there was a way to remove the "credits" part for those accounts who have prepaid for unlimited downloads, I think that would avoid some confusion on the accounts part. - add the "next page" button on the bottom of the screen like it is at the top right - rather than having to hover over the actions buttons in the gallery, use a drop down as we've found users don't even realize there are different links there. Overall we've had great feedback from our users and are really excited about Shotfarm going forward!

Anonymous

Company size: 51-200 employees

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
2

Functionality

out of 5

September 2019

Syndigo is good at points, but still needs work

A work in progress. I think once they work out some issues they have, it will be a really great tool. I don't see that happening for at least 6-12 months.

Pros

It is a great platform to store all product information. You can easily export and import product upload sheets to efficiently fill out information that is needed to publish product. Their customer service is also failrly responsive which is nice.

Cons

There are several cons, it seems like this is fairly new and they are still working out the kinks. 1, product image uploads are often messed up because they upload direct to the Syndigo default channel. 2, product are often duplicated when trying to publish to several recipients. 3, there isn't good enough feedback when a product isn't being published and "needs review".

Reasons for choosing Syndigo

We use both software's.

Mike

Company size: 501-1,000 employees

Industry: Consumer Electronics

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2019

Our Main Content Syndication Platform

Webcollage is great, we've been with them for a long time now. We have working relationships with a lot of Webcollage account reps that are very positive as well.

Pros

The fact I can create content for a SKU and syndicate it out to various retailer websites is the main selling point of Webcollage's solution.

Cons

The system is slow on occasion, so when i'm editing a group of skus, it can be very cumbersome and time consuming.

Yumiko

Company size: 201-500 employees

Industry: Automotive

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Functionality

out of 5

December 2018

Edgenet Product Content Management Review

Pros

If values entered have some errors, they would show error messages right the way with detail descriptions of what part has to be corrected. It saves us a lot of time.

Cons

You have to filter through the searching options to do the multiple part number search, which adds an extra step for people like us who always handle mass products. It would be helpful if we could set a default search option on our own.

Jim

Company size: 11-50 employees

Industry: Marketing and Advertising

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2019

Syndigo Item Data Management Works Well

Overall, I am very, very pleased with this platform.

Pros

I like the filtering features the best. It is very easy to find the item that I need to perform maintenance on.

Cons

The only con I can think of has to do with the workflow. After you make any edit or update, you can SAVE but the next action is a bit hidden. The "publish" link is very small and sort of hidden down in the lower right. That should be a colored button to be more intuitive.

Tim

Time used: Free Trial

Review Source: Capterra

3

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

November 2016

Superb Content Syndication

WebCollage helps give our accounts easily syndicated content as well as interactive product demos. These product demos allow customers to get a clean walk around of our products for a more "hands on" type of feel.

Marscha

Time used: Free Trial

Review Source: Capterra

3

Ease-of-use

out of 5
5

Customer support

out of 5

October 2013

:)

fast replies on aswers and friendly service

Showing 8 reviews