Third Light Software

Third Light Software

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About Third Light

Third Light is a digital asset management solution that helps users manage images, videos and other documents in a centralized workplace. The solution is designed for different industry professionals such as marketers, IT teams, scientists, engineers and retailers. Third Light helps to manage file uploading, editing and downloading. The split-pane view function helps users view and move files from one pane to another using a drag-and-drop tool. Users can publish content on the portal using templates for designing layouts, landing pages and more. The solution is priced on an annual subscription basis, which includes support via phone and email. ...
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Managing teams in spaces in a natural, easy to understand user interface

Third Light User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

5

Functionality

5

Showing 1 - 5 of 27 reviews

User Profile

Mercy

Verified reviewer

Company size: 11-50 employees

Industry: Libraries

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Functionality

out of 5

October 2018

The light is the Third Light IMS

Pros

An outstanding feature that invigorates me all way is the Third Light IMS' Digital Asset Management Features where I am able to perform Asset Categorization, Asset Library, Asset Sharing , Search and filter plus Metadata Management. It really makes my work easier in the library especially when it comes to digital asset management. I am able to integrate, manage, share and search for media in a twinkle of an eye. The fact that their cost is one-time purchase and affordable, makes it cost-effective plus I don't want to forget the online support that I get endlessly upon request.

Cons

I have not seen any cons yet but its a good software for digital media management.

Amber

Company size: 1,001-5,000 employees

Industry: Environmental Services

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2020

A fond farewell

Our rep [SENSITIVE CONTENT HIDDEN] was phenomenal. He was always a pleasure to work with. He was kind and very caring. We enjoyed working with him and will miss him terribly

Pros

The software was a great tool and we were grateful to have it.

Cons

End users seem to have trouble navigating the site.

Reasons for switching to Third Light

To cut costs and improve efficiency. Too many people found it too complicated.

Response from Third Light

Dear Amber, Thank you for such a positive 5 star review! We appreciate you recognising the personal support provided by our Customer Success team too. Best wishes, The Third Light Team

Replied November 2020

Barb

Time used: Free Trial

Review Source: Capterra

3

Ease-of-use

out of 5
4

Customer support

out of 5

March 2015

Third Light Keeps Us Organized

In the four years we have been using the Third Light asset management system, it has been very helpful in both keeping us organized and allowing users to view and access files needed to complete daily tasks. The ease of searching for files allows us to work more efficiently on projects of any size. We have also been very pleased with the customer service provided to us. Technical issues have been handled professionally and in a timely fashion. While we still would like to see a few additional features, Third Light has been an incredibly useful addition to our workflow.

Response from Third Light

Thanks, Barb! We look forward to getting you those features in IMS v7 this year - your feedback is part of the design and I am confident you will like it! Best wishes Michael (Founder of Third Light)

Replied March 2015

Kieran

Company size: 11-50 employees

Industry: Food & Beverages

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2021

Chorus from Thirdlight

Friendly support team and intuitive software.

Pros

I like the updated user interface, the robust search function and the "create derivative" function.

Cons

There were some small issues migrating across keywords and metadata, but this was resolved.

Reasons for choosing Third Light

Moved across from an older thirdlight product, familiar account manager and competitive price with powerful functionality.

Response from Third Light

Thank you so much for your 5star review, we really appreciate your positive feedback. It's great to receive recognition for our competitive pricing and powerful functionality too. We'll continue working hard to ensure we excel in these areas! Best wishes, The Third Light Team

Replied January 2022

Anonymous

Company size: 10,000+ employees

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

January 2022

Great tool and value for money, super customer support

Pros

Easy set up and deployment, great value for money and superb customer support. It has great functionalities in terms of assets management and media editing.

Cons

Not too many integrations available on the store. It could work even better when connected with other corporate systems

Reasons for choosing Third Light

Better value for money, easier and quicker set up

Response from Third Light

Thank you for your review, we really appreciate your positive feedback. We're so grateful for your kind words about our customer support, and the value for money Chorus provides too. Best wishes, The Third Light Team

Replied January 2022

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