Great platform for coaching and building your online presence.

I love the fact that this is truly an all-in-one solution. In the past, I'd use WordPress along with a bunch of plugins to get the functionality I was looking for.

Saving LOTS of time (otherwise wasted on switching between tools and contexts) and money.

It has helped significantly in organizing my day-to-day tasks and automating my workflow. The customer service team is outstanding as well.

They are fabulous and the product itself does everything. The features they offer have added so much to my business and made my offerings stronger.

Onboarding and implementation were very smooth. Superb customer service.

Awarenow has all the tools that coaches need in one place. It's easy to use, and the support team is always available.

They are truly listening to their customers, constantly growing and engaging with me. I really love this product. It was not an easy decision to make but I am very happy to chose awarenow.

Great and eliminates the headaches of using multiple pieces of software hoping they will all work together.

It's clean, professional and easy to use for our team and our SEO customers. Profi's support team is superb.

I wanted to allocate a coach for this software, tried to change email and they would not change it. They went on to accuse me of breaking terms and conditions.

Sleek, easy to use, reliable training platform with amazing support.

Frankly, the Profi team, plus a beautiful and easy to use booking widget (a killer feature!) and a discounted pricing scheme.

Sometimes when I schedule a 1:1 session, client cant see the invitation inside Profi. That gets into troubles.

Course creation and distribution, ability to charge customers for premium programs, scalable pricing plans.

When client submits a form I dont get any notification and I miss it. That gets me into trouble.

The main problem it solves is providing an all-in-one solution, it saves me time, money and the headaches of juggling multiple apps for bookings, scheduling, and much more.

Most of all, our team likes Profi because it's easy to use, both for our teams and our clients.

I need a group coaching sessions option in programs - there are workarounds, but those create unnecessary booking process complications for our clients, which isn't ideal.

Amazing value for simplifiying your consulting bussiness.

Pages load fast, information is organized, clients data is secure, price is fair. I love apps and software but I don't have the time or patience to learn and keep a complicated business.

I'd loved Profi and I believe that the blogging feature allows us to spread our word even better.

The only thing i dont like is getting an email every time someone signs up. This can be annoying when you have hundreds sign up in one day.

User interface looks very pleasant and intuitive.

All the features you need on a single platform that is easy to use.

Awarenow really helps in getting going in your coaching business. It is such a time-saver when everything you need is integrated flawlessly.

It's clean, modern, nice and simple. It supports both synchronous (live) sessions and asynchronous learning.

We used to juggle multiple systems, had information drop out and lost clients. Profi has changed all of that providing us with a highly professional front end and client management.

Excellent built-in scheduling and video conferencing features. REALLY accelerates productivity.

Helps you focus on what matters: Your clients. No need to hassle with upkeep and maintenance, keep themes, and plugins updated, try to solve plugin conflicts, server errors, SSL expirations etc.

Integrated Zoom call without restrictions. Group calls availability and also possible to create a course.

Lacking several must have features that my new software program has. Also had numerous occasions where I cancelled a client but they continued to get charged through Upperhand.

It looks great, and creating events is very easy.

As we get our business off the ground it has been great exploring the various features, and we are excited about the customer experience we'll be able to provide thanks to the software's ease of use.

The complete lack of customization and available software and/or plugins (parent/child accounts, financial and administrative dashboards).

Overall a very good product reasonably priced and very good customer service.

My overall experience has been the most frustrating thing I have ever encountered in the business world because of lack of training.

The software is pretty easy for customers to use, and we have a lot more customers doing their own account management vs. asking me to do it like they did with our last CRM.

Ease of use, great customer service, easy for customers and super Intuitive.

Customer support is unmatched. Account manager very helpful and communicative.

Biggest drawback is the lack of training that we received. And for the most part we struggled to get quick response to problem solving as they arose.

It can be confusing to use this software at first.

M happy with the willingness to take constructive feedback.

UpperHand support has been outstanding. We are new to the system, but any questions we have had are quickly and easily answered by the support system here.

When we have issues it is difficult to get a response from upperhand the same day and no phone support offered is awful as not everything can be handled by email 2-3 days later.

Doing memberships can be a pain and not as user friendly.

Upperhand’s ease of use and ability to fit our dynamic workflow.

Overall UpperHand has done it’s best to provide a great service and cater to my company’s specific needs.

In the beginning, I was very discouraged from all of the bugs that caused frustrations with me as the Administrtor and also negatively affected our end user clients.

We will continue to use Upper Hand, and look forward to the new interface being fully integrated.

I love the ease of setting up programs and clinics. The software is great for creating clinics with easy to understand prompts.

I like the functionality of the quick scheduling tool. Makes it easy to schedule without going through the loops of POS.

Ease of use and ability to set up the camps and clinics we need on the software.

Many of the features are limited, i.e. it has a payroll tracker, but no payroll integration, or it has accounting functions, but not ones that are actually usable from an accounting perspective.

Our move to Upper Hand has been very good, overall. We're spending less money for better functionality with their software.

Overall I have had a very good experience with upper hand their customer service support is extremely efficient.

Ease for parents to register for our camps and programs improved for our business. We still use software for private training business since it’s not as user friendly for upper hand.

Its a coin flip whether I’ll be able to complete a purchase or book an event with out the window dropping.

US Dollar

Whether a coach, therapist, trainer, consultant or any other type of professional service provider, Profi is a one-stop solution to cover all business management needs.

Businesses can use Profi as a solo provider, as a team of professionals, or as a business.

Profi has all the features in one place meaning users don't have to switch between different tools to organize their calendar, schedule new appointments with clients, take notes or receive payments.

LongDescription

Session Notes

Electronic Payments

Recurring/Subscription Billing

Mobile Alerts

Activity Tracking

HIPAA Compliant

SMS Messaging

Progress Tracking

Credit Card Processing

Invoice Management

Sport Coaching

Customer Database

Class Scheduling

Calendar Management

Scheduling

Data Import/Export

Multi-Location

Booking Management

Mobile Access

Performance Metrics

Life Coaching

Business Coaching

Client Portal

Event Scheduling

Email Reminders

Website Integration

Visual Analytics

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Automated Scheduling

Availability Management

Customizable Templates

Calendar Sync

Billing & Invoicing

Mentor/Coach Matching

Event Calendar

Program Management

Web Forms

Real Time Reporting

Customizable Branding

Goal Setting/Tracking

Monitoring

Feedback Management

Customizable Forms

Appointment Management

Client Management

Drag & Drop

Third-Party Integrations

Appointment Scheduling

Patient Records Management

Messaging

Course Management

Physician Scheduling

Remote Treatment Planning

Patient Scheduling

Training Administration

For Medical Purposes

Course Publishing

Storyboarding

Media Import

Treatment Planning

EMR/EHR

Initial Assessments

For Mental/Behavioral Health

Solo plans: For individual providers ?to organize their practice ?in one place and grow it faster: from $49 to 199/mo (annual billing). Save up to 2 months with annual billing.

Team plan: For a small business or team to collaborate more effectively and create a greater impact: from $360/mo (annual billing)

Corporate plan: For companies with 2+ teams to centralize all operations and scale their business on their own custom domain platform: custom pricing.

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Profi

Live Online

Webinars

Documentation

Videos

Upper Hand is a leading provider of full-suite sports and fitness management software that enables businesses to achieve more while doing less. Upper Hand untangles the complexities behind running your business, empowering your team to deliver stronger client outcomes that grow your bottom line. 

Sports and fitness facilities, studios, and businesses - from small enterprises to large franchises - use Upper Hand’s integrated software and payments platform to operate their business more efficiently, increase customer satisfaction, and leverage real-time data for better decision-making. 

Features of Upper Hand include online scheduling and registration, auto-renewal memberships, facility management, retail and inventory, marketing and client retention tools, reporting and analytics, and more. It comes with integrated payment and POS solutions, which lets staff track, refund and report on online transactions and prevent failed payments by automatically updating expired or replaced cards on the system. Additionally, administrators can utilize the platform to manage staff availability, payroll, program association and more. 

For more information on how Upper Hand is reinventing the way business is done in sports and fitness, visit upperhand.com.

Why Upper Hand? Let's explore some benefits our customers gain when using Upper Hand!

Optimize business operations:

- Saved time and money by eliminating time-consuming workarounds from inefficient tools/processes
- Improved staff efficiency, morale, turnover, and overall business productivity
- Reduced risk of costly errors and scheduling conflicts from manual tasks and processes

Increase member satisfaction:

- Higher conversion rates via easy booking process that reduces friction during checkout
- Protection against lost sales and churn from client frustrations incurred from poor, sluggish scheduling/software experiences
- Increased customer satisfaction from more convenient and flexible ways to engage and transact

Make better business decisions:

- Instantaneous access to accurate customer and payments data in real-time
- Visualize business KPIs over time, discover buyer trends, & detect impending blockers to growth
- Integrated software & payments platform eliminates need to aggregate data from multiple costly sources

Real Time Analytics

Member Accounts

Employee Management

Personalization

Barcode/Ticket Scanning

Payment Processing

Real-time Scheduling

Group Registration

Customizable Reports

Dues Management

Access Controls/Permissions

Contract/License Management

Group Scheduling

Online Registration

Calendar/Reminder System

Transaction History

Wait List Management

Attendance Management

Attendance Tracking

Timesheet Management

Event Tracking

Communication Management

Customer Accounts

Refund Management

Registration Management

In-Game Analytics

Customizable Fields

Room Booking

Member Database

Assignment Management

eCommerce Management

Attendee Tracking

Self Service Portal

Onsite Registration

Contact Management

Self Check-in/Check-out

Email Marketing

Online Payments

Capacity Management

Membership Renewals

Real Time Data

Membership Management

Resource Scheduling

Marketing Automation

Real-Time Notifications

Forms Management

Event Ticketing

Real-Time Updates

Email Management

Customization

Class Registration

Online Booking

Client Profiles

Class Management

Event Management

One plan, everything included. $95/m for annual billing (30% discount) or $135 for monthly billing.

Profi vs Upper Hand

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