Great customer support team, very helpful and reliable. Infact, i like it because it is easy and fast to install and set up.

The Desktop call quality is great but the interface still have rooms for improvement.

Cisco messaging application losing some ground.

Cost-effective, user-friendly, very rare outage & quality of calls is really good.

Cisco Jabber is a great tool for unified messaging. It has been a great tool for people to have on their phones and work remotely.

No one ever is on Jabber anymore at my company, and I can't blame them as it's ugly and reminds me of AIM and MSN Messenger days.

Definitely a great product and would recommend it to anyone who is looking for a system like this one.

It loads quickly and integrates seamless with Cisco Webex while setting up or attending meetings. Being able to take and make work calls through the cell phone using the app is extremely useful.

The design is very dull. The fuctionalities are just limited to chat and voice call, no vodeo call.

As someone who often works out and about in the community this software is incredibly convenient and helpful.

The best thing is that it is integrated with the phone so it is best suitable and widely available on the go. It providesus a medium to collaborative with our colleagues.

Collaboration via Jabber was nearly seamless and it simply is easy to use and intuitive to connect with others. I love desktop sharing and file sharing with this tool.

It’s good to communicate with your colleagues without bothering the location. So I will recommend it to all.

This software is one of the best buy for me. Its a reallly good integration with webex , outlook and other tools.

Just like MSN Messenger back in the days. The interface is somewhat intuitive and the quality is excellent.

Trying to transfer calls can be a pain and it can be hard trying to easily see your coworkers who are also on the line with you.

Calendar sharing is an excellent feature, and on-demand pricing make this Cisco brand software competitive in the market.

Very easy to use and secure. It does what it is designed to do without bells and whistles, but feels appropriate for the work place.

The application is great and offers you almost all the basic features required in an IM application. Screen Share feature and the ability to pass the control to someone else.

Its pretty nice software to have group chat and discussions which is good for Team collaboration. Individual Call and screen sharing facility is pretty good.

The calls are really clear, the voicemail allowance is generous, and they contact you when it fills up, which is a pretty pleasant function. Excellent customer support that is dependable and friendly.

Overall Cisco Jabber helps me to connect and communicate effectively with my colleagues. I can easily complete complicated tasks with the help of my colleagues using this wonderful software.

The interface is quite straightforward and the biggest advantage is the seamless integration with cisco webex which is a big help in staying on top of those constant video calls.

Product is very easy to use and makes keeping client communications together really easy which in turn helps make us as efficient as possible.

Ease of use, easy to delegate and integrate with mail. Easy to follow up on where minor task are up to.

If someone does not use it fully, it does not work as well.

The best thing about Karbon is that it integrates with your email.

Easy to use software, awesome customer support and pleasant onboarding experience.

Staff became confused with assigning and allocating work tags.

The ability to monitor workflow, tag emails to client as well as the specific work being done is priceless. Information doesn't get misplaced and its so easy to stay on top of deadlines.

Wonderful and I can't wait to continue to gain further best practice and utilize all the components around capacity planning etc.

It is a great tool for project management. It helps us to know what work is pending and how it can be completed.

An excellent project management and client communication tool with excellent support.

Only downside is the search function on emails, currently there is no ability to filter by a client or individual however we have been informed this is coming soon.

The client requests are user friendly for the clients and us. All emails are allocated to work or the client.

Lack of Xero integration, which I understand to be a Xero problem, not a Karbon problem.

Really good system... which is the next step if you used Trello and Podio etc. It is backed by some great people who respond very quickly... brings method to your practice.

Staff are responsive and helpful when needed. Lots of useful and timely webinars are also provided.

Email integration, and the level and ability of their support team to help with all our issues. They offer fantastic training and are very much there for you when you need them.

Amazing how much mental clutter you can gain by getting rid of your email inbox.

I like the fact that this software gives me visibility on Work that is not complete, by person, by budget, by client, by type of work. The flexibility of seeing reporting is great.

The customer service is excellent, the updates are really regular - the forward focus is good.

It is easy to use from the get-go and visually pleasant to be in. I love the continual innovation by the Karbon team.

It has essentially helped us provide better customer service while making our team more efficient.

Awesome Practice Management Software for Accountants and Bookkeepers.

US Dollar

Cisco Jabber is a unified communication software solution designed to facilitate the collaboration and communication needs of any business. With Jabber, users are able to utilize video and voice conferencing, messaging, and screen sharing capabilities on any mobile device such as iPhone or Ipad to work anytime, anywhere. Jabber include instant messaging, voice calls, video calls, voice messaging, desktop sharing, an XMPP client and more.

Jabber offers additional features such as multilingual support, an integrated Cisco phone line and Cisco unified communications manager integration for manageable call control and session management. Jabber also includes bot framework to help businesses automatically send and receive messages, handle active chats and answer incoming calls.

Jabber’s pricing is available on-demand and can also be purchased from Cisco or any Cisco partner. Jabber is available as a mobile app for any iOS or Android device.


LongDescription

Meeting Management

Two-Way Audio & Video

Presentation Tools

Projections

Call Recording

Collaboration Tools

Presentation Streaming

File Transfer

Screen Sharing

Mobile Access

Real-Time Notifications

Real-Time Chat

Event Management

Chat/Messaging

Two Way Audio & Video

Electronic Hand Raising

Video Call Recording

Conferencing

Video Conferencing

Video Streaming

Live Chat

Communication Management

File Sharing

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Cisco Jabber

Karbon is the collaborative practice management platform for accounting firms. It brings your team, clients, systems, and data together in one place, significantly improving visibility, efficiency, and connectivity no matter where your people are located.

Visibility & Control. Enjoy peace of mind knowing where every job stands, who’s working on what, and what’s being said to clients. 

Automation & Efficiency. Get more out of every team member by automating tasks, standardizing common processes, scheduling data collection and scaling onboarding.

Collaboration & Connectivity. Unite the firm with one place to collaborate on email, clients, jobs and tasks. Get more work done together, whether people are remote or in the office.

Let Karbon do all of the chasing for you by automating client requests and reminders. Clients become part of your workflow, so they know exactly what they need to action, and you know what you are still waiting on.

Standardize your work with Karbon templates, ensuring processes don’t break and quality is maintained as your team evolves and grows.

Don’t waste any more time on low-value admin. Set recurring work to repeat on automatic schedules so that no future client job will be missed, no matter how far ahead it is planned.

Guarantee your firm’s success with Karbon. 

File Management

Commenting/Notes

Deadline Management

Milestone Tracking

Project Workflow

Employee Management

Messaging

Status Tracking

Due Date Tracking

Time Tracking

Project Templates

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Timer

Progress Tracking

Task Board View

Workflow Configuration

Task Scheduling

Financial Management

SSL Security

Real Time Editing

Single Sign On

Project Planning/Scheduling

Project Management

Task Planning

Approval Process Control

Rules-Based Workflow

For Accountants

Brainstorming

Customer Database

Resource Management

Customizable Fields

Assignment Management

Template Management

Scheduling

Data Import/Export

Multiple Projects

Contact Management

Audit Trail

Content Management

Configurable Workflow

For CPA Firms

Project Time Tracking

Email-to-Task Conversion

Discussions/Forums

Role-Based Permissions

Client Portal

Workflow Management

Real-Time Updates

Email Management

Project Tracking

Percent-Complete Tracking

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Task Editing/Updating

Time & Expense Tracking

Reporting/Project Tracking

Customizable Templates

Business Process Automation

Accounting Integration

Create Subtasks

Real Time Reporting

Kanban Board

Customizable Branding

To-Do List

Compliance Tracking

Budget Management

Reporting/Analytics

Recurring Tasks

Parent Task

Prioritization

Customizable Dashboard

Task Tagging

Client Management

Staff Management

Import Tasks

Drag & Drop

Tagging

Secure Data Storage

Project Planning

Task Progress Tracking

Third-Party Integrations

Task Management

Document Management

@mentions

Search/Filter

Web browser (OS agnostic)

Karbon has three different pricing plans with the most popular one being Business. Karbon offers an annual and monthly subscription. It starts at $59/month if billed annually, or $75/month if billed monthly.

Cisco Jabber vs Karbon

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons