Cost is a strong advantage it has other competitor Mircosoft.

The plugin is handy and are what makes it really rich although the cost of the plugins can start to add up if they are used they are good value.

Awesome document syncing for online collaboration. Superb permission management for critical security of confidential data.

The product works, and is great for startup companies that don't want to invest in something more powerful.

Confluence is not the most intuitive program and learning to properly navigate it took a while. I also dislike that it is possible for one corrupted page to crash a whole file.

Do almost anything with the documentation by just using the internet browser is really awesome. The integration with jira is pretty good.

Customer service is always available and is super helpful.

I dislike that Confluence gets a little confusing with multiple links for the same page (a long link and a short link), but it is hard to differentiate.

You also need to make sure that obsolete information is cleaned or marked obsolete, otherwise documentation rot can make information difficult to find.

Great editor tools and easy to make my pages look content rich and informative. Good search and folder structure is great for organizing content.

Great product for sharing software creation and communications. I really enjoyed the workflow and ability to communicate with several developers.

Confluence syntax is confusing for new users, its preview function is not working well when having micro or embed script.

I integrate it with jira to show any kind of  project progress. The version control feature on confluence is excellent and the fact that multiple people can edit a page at the same time is awesome.

It happened to our team and it made using Confluence unpleasant and annoying.

Like most about it easy way to document the pages. And best way to store the important document required for business purpose.

I think that Confluene is very useful and worth the time and investment.

The one thing i dislike about it is when there are topics to click on and it jumps to that supposed topic but there's no information there. I'd guess the editor was not able to remove that section.

It features a exuberant number of plugins to construct a document , so many are advances and have to learn. One important plugin that i use is the Architecture diagram building editor.

Customer support is very easily accessible and quick resolution. The deplyomnet is also easy with option of cloud server and in-house server deployemnt.

Which is great for customer support and of course technical documentation. Did I mention that you can create as many different wikis as you like.

Confuence is very easy to use and makes documentation fun and collaboration with others a breeze. It helps us organize and document our work, from meeting notes to operational documentation.

Confluence cloud allows to make the documentation space more scalable. The solution is so popular it can be integrated with most of the solutions.

I also love the version control as that becomes increasingly important as the number of contributors or complexity of the page goes up.

I have had an overall good experience with Confluence and it is easy to create and share documents. If you are using JIRA already I would recommend this.

I like Sprout and am happy with the service they provide. It helps me do my job, which is invaluable as a team of 1.

The smart inbox is a large reason why, but it also just seems to be the most robust and easiest to navigate of all the social tools available.

Lack of support for enterprise. Difficult to scale up using this tool.

The interface is very clean, most tools are easily accessible for every feature available and also, the very stylish and friendly design really improves the user experience, makes it more enjoyable.

Sprout is a great social media tool for analytics, engagement, reporting and management. The features are great and their customer service is helpful.

I love how the calendar setup works. Also the reporting it offers is so helpful in understanding what content is performing best, as well as providing an easy and beautiful report for clients.

The problem with this Sprout Social is that it sometimes misfires when posting to Linkedin. Instagram posting is also little glitchy.

Good, customer service was helpful when we were thinking about implementing.

I also struggled with the fact that I was only allowed 10 accounts. We are not an agency but still need more than 10 social accounts.

I was happy with the software, but I was less than thrilled that I had a customer service person sending me messages of this sort.

It is very confusing and misleading. Before they updated the app, you were able to just click on the names of those who need to approve it.

One of the best features on Sprout is the ability to have multiple users create, review, and publish content. This has saved us a tremendous amount of time on our team.

Overall, the software is great. It's just a pricey social media tool.

I had a chance to use this software for free trial period alongwith various other tools to analyze which one is best suited for my agency.

What I like most about this software is that it is easy to use and we had a team member who did a video session with us so we can learn the features and its benefits.

Customer service people are rude, ignorant and not knowledgeable about the products.

When a certain scale is reached in the number of users and managed profiles, the cost-benefit ratio increases positively.

The company support is great, but other programs seem more user friendly. I think they have some bugs to work out.

Dashboard can be confusing as there is a lot going on.

I also appreciate the calendar and how easy it is to schedule posts. Being able to coordinate tasks between users and integrate with help desk software is also incredibly helpful.

It's great to know if something was handled and by which user and the sense of accomplishment is there once you clear your inbox.

From the beginning, the Sprout team that has worked with us has been friendly, easy going, fun to talk to, and answered all of our questions.

Sometimes posts set to publish will fail, though I'll get an error report and a reason why it failed.

My point of contact sent me threatening, rude and unnecessary emails while I was in the hospital. I voided my contract before it became effective.

I love Sprout Social's integrated inbox, so you can see all of the latest comments from all of your clients.

I really enjoy Sprout, they have many integrations and are reasonably priced for their value.

Excellent tool for social medial planning. Unsure if it’s “worth” it given the high cost.

The reporting is exactly what I need, I love that it integrates with Feedly, the inbox is useful for daily management.

I have had a great experience with them. There is always someone to discuss issues with right away if needed and they have great work-related content for continued education.

I like how the platform identifies the best times to post to each platform's audience on a particular day. This gives our content the highest chance of receiving the most engagement and reach.

I used this software when I worked for a large corporation, which helped us afford it. The ease of use and monitoring was amazing, it was such a good tool.

Definitely enjoyed the user friendliness of the platform and their support was also really great.

The customer service is great with a dedicated account rep who responds quickly and friendly. The UI Is well designed and is easy to navigate for even the most novice of users.

US Dollar

Confluence is a project management solution that enables organizations to create, collaborate, organize and review project documents. The system offers both cloud-based and on-premise deployment.


Confluence’s editor feature allows employees to create content such as meeting notes, product requirements and research reports. The solution enables managers to review and share feedback in documents themselves.


Confluence’s knowledge management module provides users with a centralized repository to access and search relevant content according to project requirements. The system lets managers restrict access to confidential data and collaborate within closed groups. Users can publish, organize and access company information in a central location.  


Confluence's task management feature allows managers to delegate, monitor and track changes to tasks assigned to each employee. The task management feature updates managers with status on tasks that are completed, impending, or overdue. The software integrates with JIRA to enable project transparency.



LongDescription

File Management

Commenting/Notes

Milestone Tracking

Cataloging/Categorization

Surveys & Feedback

Status Tracking

Release Planning

Idea Management

Due Date Tracking

Document Storage

Access Controls/Permissions

Activity Tracking

Rich Text Editor

Progress Tracking

Real Time Editing

Project Planning/Scheduling

Project Management

Gantt/Timeline View

Product Roadmapping

Knowledge Management

Mind Maps

Communication Management

Document Capture

Brainstorming

Resource Management

Calendar Management

Collaboration Tools

Assignment Management

Full Text Search

Template Management

Risk Management

Document Classification

Self Service Portal

Audit Trail

Version Control

Ideation

Content Management

Information Governance

Mobile Access

Planning Tools

Requirements Management

Idea Ranking

Audio File Management

Real-Time Data

Data Security

Discussions/Forums

Text Editing

Workflow Management

Email Management

Project Tracking

File Sharing

Activity Dashboard

Alerts/Notifications

Knowledge Base Management

Reporting/Project Tracking

Customizable Templates

Visualization

Document Review

Customizable Branding

Goal Setting/Tracking

Reporting/Analytics

Prioritization

Feedback Management

Drag & Drop

Tagging

Gamification

Project Planning

Task Progress Tracking

Archiving & Retention

Third-Party Integrations

Task Management

Document Management

Unified Directory

@mentions

Document Generation

Search/Filter

Innovation Management

Traceability

Strategic Planning

Goal Management

Content Publishing Options

Stakeholder Defined Attributes

Marketing Calendar

Portfolio Management

Process/Workflow Automation

Documentation Management

For the IT sector

Product Lifecycle Management

Transcripts/Chat History

Real-Time Chat

Multiple Projects

Time & Expense Tracking

Meeting Management

Single Sign On

Role-Based Permissions

Real-Time Notifications

Reporting & Statistics

Productivity Tools

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Confluence offers flexible pricing.
$0 for teams up to 10
Standard: $5.50 per user/month
Premium: $10.50 per user/month

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Confluence

Webinars

Documentation

Videos

Sprout Social is a cloud-based social media management solution that caters to businesses of all sizes and helps them to manage their audience interactions and marketing routines. Key features include automated publishing, conversation tracking, social content management, social media analytics and more.


The solution features a "Smart Inbox," which combines the social media interactions from different social media websites. It helps users manage interactions by turning messages into tasks, assigning them to specific people and allowing team members collaborate on the assigned tasks. Sprout Social's social media publishing functionality automates the process of scheduling social media content and managing content approval for the content before publishing. By using Sprout Social's reporting and social media analytics functionalities, users can monitor social media performance of the brand across various platforms.


Sprout Social offers services on a monthly subscription basis that includes support via phone, email and other online resources.



Real Time Analytics

Engagement Tracking

Multi-Channel Marketing

Multi-Channel Management

Influencer Tracking

Customizable Reports

Multi-Channel Campaigns

Customer Segmentation

Brand Tracking

Charting

Real-Time Monitoring

Ad hoc Reporting

Multi-Account Management

Sentiment Analysis

Campaign Tracking

Competitive Analysis

It is available across three pricing plans, outlined below:
Standard: $89 per user/month (billed annually) or $99 month-to-month
Professional: $149 per user/month (billed annually) or $169 month-to-month
Advanced: $249 per user/month (billed annually) or $279 month-to-month


Confluence vs Sprout Social

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