Dropbox is pretty good about storage and pricing for that storage. Pretty easy to share files to co-workers and give share permissions.

This product is easy to setup and use which make sit great as far as training goes. It can be used as a cloud data repository, shared and has great logging as to who did what and when.

My overall experience with Dropbox Business is great. The product is amazing for what it does and it is extremely easy to use even for beginners.

The product is easy to use and the most important feature that I saw on the app is the drag and drop feature it's so helpful it helps me upload media and files easily it's really a great feature.

Constantly changing UX - sometimes for the better, sometimes for the worse. Suffers from a bit of UX identity crisis.

This software is simple to use and has an excellent free version as well. It is useful to share documents with several people and that everyone has the updated version of the document.

The software has great customer support and tutorials. It is helpful to be able to track changes and see who is editing.

My overall experince is very good, such an amazing experince , speed is and GUI interface is very goood.

It also allows easy collaboration on files and It's pretty easy to use with an excellent user interface. It is also very seamless sharing files with external users.

I'll miss the drag and drop feature that I haven't seen in other options.

I was a team of one in the beginning and i still had to pay a ridiculous $75/month just to use it for myself.

What I like the most about this platform is the large storage capacity that it has, in addition to its value for money, which compared to other platforms has a great competitive advantage in costs.

If I fail to download them, then I no longer have access to the files. It may be that you only have access to files for a certain length of time, in that case the error would be mine.

We spent hours with customer service until we were told they stopped supporting our OS version. No warnings, no emails, nothing.

Sometimes the files do not sync properly or there are missing files. Another issue is since this is a cloud based platform there are outage problems as well and could use more backup data centers.

Dropbox is affordable, secure, backs up your files, and is easy to use with a team. I believe that the user interface is also quite pleasant.

I like that with ease I can back up important files and files that I want to share with others. For the most part, it's straight forward and lives up to its purpose.

Overall, Dropbox Business is a great tool for storing and sharing all kinds of files, and it offers good features for its price, so we are very happy with it.

I love the ease of accessing my Dropbox files right in my file browser on my computer. It integrates well with both Windows and Mac, and between the different operating systems as well.

Among all others, dropbox is best known for its user interface and organization of files and folders which is very impressive. Its quite to easy to access and use with user-friendly interface.

When it comes to more advanced packages, I highly recommend Dropbox Business. Love the customer service and plethora of features offered with it.

I love that this software is easy to use ! best features includes it's ability to merge with smart phone, tablets and laptops. This means I can upload anything from my most used devices.

I love that I can finally share large files with others. It's great to be able to bulk upload files via a OS X integration that is seamless.

Horrible, I switched over to Google Drive because of it. It is so incredibly hard to navigate and I think I lost a few files before.

I have been using Dropbox for quite a few now. The ability to storage documents in the cloud is really important and to that add the fact that is super easy to share with other users.

Increasing levels of data protection are needed at this time. This software has superior security performance with good customer support.

Features are great and very useful tool for my documents and a fair pricing support. It's is also very perfect for collaboration or integration with other softwares.

With the ongoing pandemic and need to collaborate with teams offsite, this has been a great resource. Having the ability to work on documents together in one place has been so helpful.

We would often get confused about which files were the most recent and individuals would be re-saving files only to see them get lost or not updated correctly.

It is very user friendly and integration with my other software was done very easily. I and some of my other colleagues have used it for sometime and we are satisfied with it.

I really liked how simple it is to access all the documents and shared files. It is a great way to share and see anything you want on your phone or computer.

I am so pleased to use this trust worthy application that has good security policy about the data storage and I always have the idea which of the system is having access to the files.

It's pretty easy to share and download them, and the cost for having unlimited It's pretty fair, compared with other similar softwares.

I like the ability to share documents and update them immediately, I love that once I edit a document that everyone can see it immediately in real time.

I mostly like the ease of collaboration and file sharing with this tool. It offers a lot of storage space for all of the files I have and the integration with other tools is great.

Great product, great customer service - the ease of use is really what sells it.

The security that the software has give me absolute confidence in my work related documents. Also the customer service was excellent.

The customer service has also been excellent and they have been quick to respond to any questions or issues that I've had.

It is not smoothly for 2 or more people to work on the same file at the same time because it may generate conflicts and we can't trace for what conflict that is going on.

We can share information with clients, save important documents and save on space on our own harddrive.

Dropbox has been amazing, & i would like to keep it forever. At a low cost but very useful.

I appreciated how easy it was to drop files and share them with the team. Also they don’t have many restrictions on the file naming which is awesome for when we first migrated our data.

When we called Hiver's India-based support team, they were loudy making obvious, derogotary remarks about our being female and unable to understand their tool - calling us 'Dumb Blondes.

The only limitation might be the email limit per day, but it never loses emails, so it never turns out to be a problem.

This tool allows you to manage hundreds of mails weekly without losing the overview. It integrates smoothly with G Suite, so are you already comfortable with Gmail, then you cannot miss Hiver.

We use the Google Suite for EVERYTHING and I love that this product integrates into Gmail. It makes onboarding a breeze and offers everything we need within the tool we use most.

Hiver has been a great addition to our team, especially with client-facing emails. Hiver is easy to use and makes it simple to check on tasks/communication between team members and clients.

Hiver is an excellent way for the team to communicate about said enquiries/queries and enables us to respond quickly to our clients.

Inability to mark notifications as unread, however this is an upcoming feature.

Great extension that does what it promises. Very helpful support staff as well.

It integrates smoothly with G Suite and we would highly recommend this tool for any business.

I don't think I've ever waited more than a few seconds for a response from a member of their friendly and extremely competent support team.

Hiver has a tremendous amount of useful functionality, specifically for a collective inbox setup. It integrates easily and intuitively with gmail and is easy to operate from the admin pannel.

The service is not the cheapest on the market, but it's absolutely worth every penny.

Great experience, if we have an issue the support team is there to help.

Hiver is a great way to manage a shared inbox efficiently and integrates easily with Gmail.

Our team is able to assign emails, share notes, and easily see a chain of communication ensuring all incoming enquiries are dealt with quickly and efficiently.

Product ok, but be prepared for whacky price changes (last one 60%+ increase).

A great tool that makes corporate email communication seamless, clear and easy.

We have used Hiver for more than a year now and it has so far saved us from hundreds of hours by providing us with a great overview and management of all incoming mails/task to be taken care of.

The automated features are helpful, and the analytics have gotten better an better.

It is easy to administrate, very user friendly, and the support is phenomenal.

The software was a bit difficult to set up for our company's needs and the price point is up there.

I love the ability to customize the solution to our business needs.

The ease of use goes without saying. The contacts with people from Hiver (at all levels) is incredibly positive.

We love the ability to tag our colleagues on emails relating to them and add internally viewable comments alongside the email thread.

Overall, I very much like Hiver and think it is an excellent service that solved our very real problem when redesigning our company's architecture.

Any one else hate forwarding emails and having to write notes in said forwarding emails.

Far too slow and laggy, its very frustrating and may ultimately force us to go back to Gmail.

Euro

Dropbox is a cloud-based file sharing software system that caters to individuals and businesses of all sizes. This solution allows users to share files and send file requests to people even if they don’t have a Dropbox account. Multiple users can leave comments on files and can collaborate with Microsoft Office.


The solution can recover deleted files and maintains version histories in case users want to recover old file versions. It also keeps track of all actions performed on specific files.


Advanced sharing enables only selected users to see important files, and files can be remotely wiped if sensitive data gets compromised. Dropbox can also back up all photos as they are added.


Dropbox also provides an admin panel to control files centrally. User licenses, content and access permissions can be transferred from one user to the other.



LongDescription

File Management

Commenting/Notes

Optical Character Recognition

Messaging

Surveys & Feedback

User Management

Personalization

Application Management

Presentation Tools

Document Storage

Access Controls/Permissions

Data Storage Management

Activity Tracking

SEO Management

HIPAA Compliant

Data Synchronization

Activity/News Feed

Templates

Progress Tracking

Employee Directory

Database Creation

Active Directory Integration

SSL Security

Real Time Editing

Electronic Signature

Single Sign On

Secure Login

Project Management

Approval Process Control

Real Time Synchronization

Knowledge Management

Communication Management

Document Capture

Brainstorming

Office Suite

Calendar Management

Collaboration Tools

File Recovery

Full Text Search

Offline Access

File Transfer

File Conversion

Document Classification

Contact Management

Synchronization Scheduling

Audit Trail

Version Control

Content Management

Notes Management

Mobile Access

Audio File Management

Historical Reporting

Discussions/Forums

Two-Factor Authentication

Text Editing

Mobile Capture

Password Management

Encryption

Workflow Management

Email Management

Two-Way Synchronization

Image Editing

File Sharing

Activity Dashboard

Alerts/Notifications

Authentication

Cloud Backup

Chat/Messaging

Customizable Templates

Conflict Tracking

Data Recovery

Audit Management

Customizable Branding

Compliance Tracking

Remote Access/Control

Remote Synchronization

Data Migration

Backup and Recovery

Drag & Drop

Secure Data Storage

Archiving & Retention

Third-Party Integrations

Task Management

Document Management

Document Generation

Search/Filter

Electronic Forms

Productivity Tools

Web browser (OS agnostic)

Dropbox for individuals:
Basic: Free for up to 2GB of space
Professional €16.58/month for 

Dropbox Business:
Standard: €10/user/month
Advanced: €15/user/month
Enterprise: Contract Dropbox for pricing.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Dropbox Business

In Person

Live Online

Webinars

Documentation

Videos

US Dollar

Hiver is the world’s first helpdesk built for Google Workspace. Hiver helps teams deliver fast and empathetic customer service, right from the tool they are already familiar with - Gmail. This means they can assign, track, and collaborate on customer emails, as well as run the most advanced analytics and automation from the Gmail interface, without sacrificing any time on learning new software or switching tabs.  


Hiver has all the powerful features of a helpdesk such as email tags for shared inboxes, auto-assignment to distribute emails to teams in a round-robin manner, email templates, and analytics to track all key customer service metrics. With collision alerts, users can receive notifications when someone is responding to an email to avoid duplicate and conflicting responses. Hiver allows managers to set up SLA and business hours and measure customer satisfaction by sending a short survey at the end of emails.


It delivers secure customer service from Gmail and enables human-to-human conversations without storing any emails. Hiver helps multiple companies ranging from new-age startups to traditional enterprises such as Canva, Lonely Planet, Flexport, Pluralsight, Oxford Business Group, and Upwork.



Support Ticket Management

Real-Time Analytics

Email Monitoring

Customizable Reports

Shared Inboxes

Workflow Configuration

Rules-Based Workflow

Automated Routing

Assignment Management

Template Management

Data Import/Export

Email Templates

Self Service Portal

Help Desk Management

Performance Metrics

Routing

Queue Management

Role-Based Permissions

Lite Plan: $15/user/month when billed annually. $19/user/month when billed monthly.

Pro Plan: $49/user/month when billed annually. $59/user/month when billed monthly.

Elite Plan: $79/user/month when billed annually. $99/user/month when billed monthly.

Dropbox Business vs Hiver

User Ratings & Reviews

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