Front vs Mattermost

Front has 211 reviews and a rating of 4.51 / 5 vs Mattermost which has 115 reviews and a rating of 4.41 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.51 / 5 (211)

4.41 / 5 (115)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

September 15, 2021

September 8, 2021

Pros/Cons

  • Pros

  • Easy to use, scalable to any size company and has a fantastic phone app.

  • Front's really easy to use! Really helps us with everyday work.

  • Cons

  • Can be difficult to implement, time consuming to create but saves time in the long run

  • Runs on Electron, so can be a bit slow. Some missing features but the team is iterating really quickly.

  • Pros

  • It's easy to use. It helps me to communicate with friends and colleagues. It saves my time. Overall it is a good software.

  • Nice options and functionality useful for everyday use

  • Cons

  • Overall UI is not bad but in my opinion slack has much more beautiful look. Expiration time for authentication token is quite short, you would need to re-login every month or so

  • It is not yet as intuitive to use integrations as it is with slack. The UI although has improved greatly over time, it still has room to improve.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos