NetSuite vs Smartwebs

RATING:

4.2

(1514)

NetSuite has 1514 reviews and a rating of 4.15 / 5 stars vs Smartwebs which has 167 reviews and a rating of 4.37 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (1514)
4.4 (167)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
3.5 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
May 20, 2024
May 16, 2024
Pros/Cons
  • Pros

  • For my particular area of work, inventory management is great and is better than its competitors.
  • I really like this program better than sales force because it’s easier to Navigate set of the systems.
  • Cons

  • Jacked up prices, extortionist mentality, poor business practices, unprofessional support, machiavellian attitude sales doctrines, etc.
  • There are times when we bump into a defect, these defects will impact our business processes and users.
Read all user reviews
  • Pros

  • They are easy/quick to learn whether they are intuitive or not. As it syncs with our operations and accounting software, we were even more pleased with it.
  • User friendly and easy to use and edit your templates if needed.
  • Cons

  • Some of them have trouble logging in, then it takes time for the Support Dept to see what is occurring, too much time is wasted.
  • Sometimes the HTML or coding in the letters can be difficult to navigate or understand if not familiar with this type of coding.
Read all user reviews
Pricing Range
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$
$
$
$
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$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos