B2W Track Software

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About B2W Track

B2W Track software for heavy civil construction field tracking and analysis enables contractors to manage projects and costs based on accurate, immediate information from the field on productivity, labor, materials, and equipment utilization. Employees can create, modify, and submit customizable electronic logs from desktop, laptop, or mobile tablet devices. Reports and dashboards provide timely insight into performance in comparison with the estimate. Additional features include the ability to set daily production targets and track fixed-price and time-and-materials work on the same log. Within the B2W Software ONE Platform, bid information can be transferred seamlessly to B2W Track from the B2W estimating application, and requests for resources or repairs ma...
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B2W Track User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4.5

Functionality

4

Showing 1 - 5 of 40 reviews

Coby

Company size: 11-50 employees

Industry: Utilities

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

September 2020

Function Product That Can Be Tailored To Your Needs

Utilizing Track has given our company its first, realistic view of project budgets. The program works very well, but relies heavily on you to set up the jobs to gather the information that is pertinent to your job's production. Taking time to setup the jobs correctly in the beginning is worth it. Beyond job production and cost tracking, we utilize Track to keep track of our payroll hours, subcontractor costs, equipment rentals, materials costs, and T&M billing. The T&M program is far superior to our prior software and I believe they can improve it even further.

Pros

The user friendly aspect of this program was the selling point for our company. Someone who doesn't use the program every day can still pick up the major functions without having to spend ample time refreshing their training. Beyond this, the programs can be tailored to gather customized information that is important to your company. The customer service is great and I've yet to meet an unfriendly person in their company. We are very happy with their product, but there is always room for improvement.

Cons

I honestly feel like our setbacks with this program are our own fault. We haven't taken the necessary steps to integrate our accounting software. One of the main reasons we switched from our prior software was the "True-Up" function. I believe some different security settings would allow more tailored access for users that should be able to use some features and not others. Specifically, allowing foreman to enter material costs, but not be able to see equipment and labor costs. All of my concerns have been sent to the "Idea" center and I believe they are working on adding them to the program.

Reasons for choosing B2W Track

The pricing is very similar between the two products, but you get much more for your dollar when you with B2W. B2W is a much better program.

Reasons for switching to B2W Track

HCSS is code based and the program seems like it is stuck in its current form. B2W is constantly evolving and has the capabilities to improve with the times. B2W is much more user friendly, which was a major selling point to our users who don't use the program on a daily basis.

Katie

Company size: 501-1,000 employees

Industry: Construction

Time used: Less than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

September 2020

Success with Track!

The team at B2W is great to work with. [SENSITIVE CONTENT HIDDEN] (I know he is no longer at the company) took the time to get to know our company, how we work and really helped to make sure the software worked for us. The software works well, saves time and helps to streamline and make things more visible for all of our users.

Pros

Track allowed for customization to not only fit our specific trade, but also our unique company setup with multiple divisions that each handle day to day operations slightly different. We were able to eliminate data being turned in on paper and spreadsheet and really make a one stop shop for our foreman. Custom properties were huge in our development. From the foreman side, the interface is easy to navigate and allows them to access more project information

Cons

At this time, the thing I like the least is that the app is not done and I have not seen a timeline for the ability for the "one off" crew person to turn in time. Once this is complete we will be able to automate all of our payroll. It will be a huge time saver and benefit our users and company. Specifically about the software, there are still issues with the start/stop times and not accurately filling per employee when copying a log. I created a support issue and was told it is a known issue but it is something our foreman complain about. The other complaint I receive from the foreman is photo on the FLs and not being able to select multiple pictures. That would be a large time saver for them. (I would love to walk through the start/stop and picture issues with someone if they want to reach out!!!)

Reasons for choosing B2W Track

Both products offered things we were looking for. We were already using Estimate and Maintain but also Track seemed like a product that would be better adopted by the foreman. All the features from the admin side could probably have been the same, but making sure we selected a product that would work for our foreman was key. Track has an interface that was clean and easy to learn for our guys

Jeremy

Company size: 51-200 employees

Industry: Construction

Time used: Less than 2 years

Review Source

This review was submitted organically. No incentive was offered
2

Ease-of-use

out of 5
2

Value for money

out of 5
2

Customer support

out of 5
2

Functionality

out of 5

October 2018

Complicated data collection, disappointed in the reporting, disappointed that ONE does not really mean one software platform - it means two.

Pros

We like the concept - one platform for estimating, scheduling, forms, timesheet data. We like the SQL database.

Cons

We have been forced to turn to Power BI and in-house developed reporting in order to support Accounting review and Production reporting the way we need it. We have to manually maintain two lists of equipment, rates, etc - one in Estimate and one in Track. B2W leapfrogged HCSS with their software model. They are now themselves at risk of being leapfrogged by another system that is 100% SAAS with a no contract, per user subscription model.

Darren

Company size: 201-500 employees

Industry: Construction

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

September 2020

B2W Track Means Progress!

Track has advanced our cost tracking ability by leaps and bounds and cut administration costs by a very large percentage. It is user friendly software and gains in strength and overall value with each new update.

Pros

B2W Track is a very powerful tool. Going electronic has so many cost saving efficiencies. No more paper reports, no more repetitive entries, more accurate information reported instantly, and less administrative effort needed which all results in cost savings.

Cons

The Track component still needs a Owner/Subcontract Billing/Pay Tracking component. This would bring Track to it's fullest potential as a complete Field/Management tool.

Reasons for choosing B2W Track

B2W Software is built on the better, more cohesive database platform and B2W as an organization, seemed to be more proactive and attentive to the customer's needs, input, and ideas to progress the B2W Software Platform.

Blake

Company size: 201-500 employees

Industry: Construction

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2021

Track Review

Overall we have been pleased with the system. We were able to have all of our field personnel switch over with little problem.

Pros

User friendly. It also looks like our old time sheet which helped with integrating it in the beginning.

Cons

True up is a little bit more difficult to use than expected (might be self inflicted though). Wish there was a better option for viewing cost Vs revenue.

Alternatives Considered

HeavyJob

Reasons for choosing B2W Track

Cost and we already had been using B2W Estimate.

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