Cognibox CMS vs Knowify

RATING:

4.3

(38)

Cognibox CMS has 38 reviews and a rating of 4.34 / 5 stars vs Knowify which has 90 reviews and a rating of 4.5 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (38)
4.5 (90)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
May 2, 2023
August 9, 2023
Pros/Cons
  • Pros

  • The chat box references that specific question. I also like the ability to jump right to any question that was not validated, so I didn't have to keep scrolling through the entire questionnaire.
  • You can switch to french and English only by a click. Great support and quick in, both language.
  • Cons

  • How hard it is to assign someone training and when i hit the home button it does nothing.
  • Probably created by the company firewall but the delay betweem the clic.
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  • Pros

  • It is very easy to learn, and use. It keeps all of our information in one place.
  • Easy to navigate between open and outstanding jobs. Can attach documents all in one place.
  • Cons

  • Searches can be difficult to return to. They lack pagination customization.
  • Some small annoying glitches that pop up from time to time. Usually sorted out quickly and efficiently but annoying nonetheless.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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106 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos