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Overall Rating
4.48 / 5 (262)
Ease-of-Use
4 / 5
Value for Money
4.5 / 5
Customer Support
4.5 / 5
Functionality
4.5 / 5
Last Review Written
November 30, 2021
Pros/Cons
  • Pros

  • The support has been amazing - I have emails that encourage me to take part in the free on phone one on one training and they have been able to walk me through the rough spots.
  • I like that it integrates most things that my company needs to run effectively. I'm excited about using a product that lets us keep everything in one place.
  • Cons

  • Otherwise everything is screwed up and it is not a simple process at all.
  • Also hate that you cannot create a service ticket with an item from an estimate or sov.
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

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61 Recommendations
Ideal Customer Size
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos

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