Huge upgrade over quickbooks

Tremendous upgrade over quickbooks.

Pros

Job Budget control screen and interactive reports on job costs in real time. Implementation team was phenomenal at helping to deal with the challenges of leaving an inferior software.

Cons

The migration from quickbooks was very challenging and time consuming. But that is much more an indictment of quickbooks than it is of Jonas.

Great Software with Excellent Customer Support

Pros

This a robust software that includes both financial management and project management functions. Having both functions under one platform is fantastic for our operations team. The full suite of project management functions means that we do not need additional software to fill gaps in functionality. The best feature is the customer support! The team at Premier actively seeks our feedback, always makes themselves available when we have major issues or simple questions, and the actually use the feedback to develop new features that make the software easier to use. The fact that we can make a suggestion and have it implemented in a relatively short time frame is extremely valuable to us.

Cons

At the start there is a bit of a learning curve, but the software is very intuitive so people learn quickly. There were some modules that were slightly cumbersome but Premier has been pushing significant updates that have solved those issues and expanded functionality significantly.

Robust Program

My AR and AP experience has been turned in to a good, logical, and easy to understand one.

Pros

I especially like that there seems to be a function for everything I could imagine or want. Most of it I haven't begun to use yet but slowly I am learning more of it. The Premier help team is critically important in helping me learn the skills I want and need when I want them. I also really like how Premier won't allow information to be entered without all the required information. Makes it very easy to not miss critical details.

Cons

I found the learning curve steep, especially with respect to how the program "thinks". The trickiest part was understanding how information flows through the system.

Customer Service

I do not like the program as it takes to many steps to create invoices and find it to be a waste of time during billing. there is not a way to customize our invoices per the clients needs.

Pros

Although I do not like the program I have been impressed with the support I receive when needed. Tharani has been an amazing help to me.

Cons

The amount of steps to create anything!

Customer Service

Pros

I like most about Jonas Premier is that they are always developing new improvements and are always working with their clients to make sure they get the most out of the software with fast response to questions and willingness to set up 30+ minute meetings with a specialist to address any concerns at no cost.

Cons

Adding a feature to notify internal mangers of pending approvals would be a great benefit.