Pros: *Premier is cloud based making it easily accessible on any computer. This eliminates the need to install the program on various office computers. It also eliminates the need for a server in the office to back up the data. *Premier covers all of our accounting and project management needs. As they expand the software (ie. added Project Management), we are using fewer external software product. We are able to do all of our accounting and project management in one package. This has simplified the process of change orders, subcontracts, etc where accounting and project management cross paths. *Premier has a common layout from one screen to the next. This has made it easy to train people on using the software. As a trainee becomes proficient at one aspect of the accounting/project management, I can easily add another screen/task to their duties. *They have recently added a new community website that allows me to submit, and keep track of my cases. I can also submit ideas for future development of the software and review and promote others ideas. *The Premier team is very helpful and quick to respond when I have a question or problem. When I submit a case, they will call me, usually the same day, if they need more information to understand my problem. They check in with me on a regular basis to see if I am need anything. There is a quarterly webinar to keep us up to date on what has been added to the program, what is in the works for the future, and to find out what we consider our main issues with the program. There are monthly "continuing education" webinars on how to use Jonas Premier more efficiently Cons It meets all of our reporting needs, however the reporting still needs some work, but they are working on some new reporting options.

Having some experience in the software implementation and client-support roles, competent and timely support is very important and can make or break the adoption of new technologies and processes. On all fronts (the technical, functional and even accounting principles) the support team is delightful to deal with. I get personal attention (that I try not to abuse!) and I never get the run-around. Each inquiry is met with personal interaction and complete ownership to resolution. "'dem Canadians have their ducks in a row!!"

This is a proper accounting system that encourages the disciplines that promotes scalability, completeness and consistency in operations. An outgrowth of that are the tools and processes that support the financial project management aspects including job cost tracking, reporting and billing. The controls around change orders, other modifications to the original contract, subcontractor compliances and a host of other facilities allow for professional and thorough handling of the real aspects of custom home building and large renovation projects.

Transaction-level automation... with time as a crucial element in a fast-paced environment, I would like to see feeds from our financial institutions so that manual re-keying is a thing of the past. I hear they are working on this, as I realize it is no small task and is very expensive to implement). In a mobile world, the IOS app should be included and be robust enough to get work done in the field ( I've never used it because we don't have a subscription to it).

Jonas offers a lot for the costs to use this programme, however its low cost compared to other programs does mean that it lacks some of the features of larger companies like Jobpac. Its an affordable alternative to these companies and will do all you need it to for accounts AP and AR.

Lacks the usability of project management modules, this needs improving to become a better product that project teams can use well.

My goal with Jonas was to implement a software that would take us into the future and allow some automation. The time savings I have seen has been incredible. It has allowed us to stay steady with the accounting staff we have with little to no overtime! The staff has been great and at times extremely patient with us.

It is easy to get around the software. It is great to store all documents in one area. The drill down capabilities make it easy to get to documents without having to do dig for paper in a file. The financial reports are amazing. There are so many options it is great. You can make your own, but the canned solutions make month end reporting a snap. There is a job dashboard that will show you everything about a job at a glance. I am in this quite often for varying reason. There is a lot of information in a snapshot. I like that Jonas listens to the users and implements options that make sense. I also have a main go to person for customer service. He is amazing and listens. While he may not always agree, he will point out the reasons my solution will not work. Most of the time, he takes it to the team to further action. They have a great online search area. While there isn't a ton of people contributing, there are a good number that are consistent with good best practice advise (users like me).

Check writing with lien waivers is a bit cumbersome. I can't wait for lien waiver tracking to be automated. There are so many fields we use, but Jonas doesn't use them in any way. For example: email addresses are just there, it would be nice if you could email people directly using these fields (invoices and pay apps?) Adhoc reporting does need some help. I am used to being able to get to all the fields and I cannot always get to the field I need.

The representatives at Jonas are excellent. Very knowledgeable, patient and responsive. We have had a great experience.

We really love the ability to automate several functions of the project management duties. Before, we were keeping a variety of spreadsheets updated manually to track certain functions, sometimes touching the same information multiple times. Now, we input the data into Premier once, and we're able to report on the financial data, for example, multiple ways with just a few clicks.

We'd like to see them enhance their accounting system specialties, such as partnering with a payroll processing company and an employee expense tracking solution (such as Concur) to streamline both payroll and tracking of credit card expenses. Having these functions automated as part of the Premier package would really help out!