Jonas Premier

ServiceTitan

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Ratings & Reviews

Overall Rating

4.56 / 5 (176)

4.61 / 5 (146)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

December 18, 2019

February 19, 2020

Pros/Cons

  • Pros

  • It's easy to use. The support team is quick, friendly, and always helpful. Their customer service is excellent!

  • Easy availability of software from anywhere. Vendor support from Tech Team is great. Whatever request we made to change/amend the program was done properly and meets our requirement.

  • Cons

  • Everything is good so far, there were some problem at the beginning, but that might not be the software's problem, and the few bugs have been fixed already.

  • Still some bugs to fix - however they are right on top of them. Other than that I have nothing negative to report.

  • Pros

  • Love everything about this program. It has everything I need to build a call and send to specific employees. It allows me to help keep track of what I’ve done on each job

  • I love how easy my follow up tab is and all of the ways that I can sort through customers and jobs.

  • Cons

  • The cost is a bit high, but a necessary evil. Reasonable value for the price. Constantly evolving so this makes a up a bit for the price

  • I wish it was more Sales friendly for the salesmen at my company and measuring their numbers. But as the name states, Service Titan is great for that all on the service/install end.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2019

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

12 Recommendations

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots